Prestige Wheels Ltd Reviews 591

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of the products. Many highlight the professionalism and helpfulness of the staff, noting their knowledge and attention to detail. The customer service is frequently described as outstanding, with people appreciating the efficient and precise work. However, some customers also noted issues with cosmetic repairs not being done correctly, leading to further complications like mismatched paint. A few other people also felt that the customer service provided by management was poor, citing argumentative behavior and a lack of accountability for mistakes.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the professionalism, knowledge, and... See more

Quality

Customers consistently note positive experiences with quality, stating that their wheels look better than new... See more

Product

Clients share positive opinions on the product. Many customers are delighted with the wheel refurbishment,... See more

Customer service

People report positive experiences with customer service. Many customers praise the first-class service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very first phone call to picking the car up at the end, the process couldn’t have been smoother We dealt with Phill, professional, knowledgeable,very helpful and he smelt 👌 4 wheels powd... See more

Company replied

Rated 5 out of 5 stars

John came and did an alloy repair for my wife this morning. He was professional, friendly and very helpful. He was knowledgeable about what he was doing and was very particular about cleanliness and l... See more

Company replied

Rated 5 out of 5 stars

My first experience using Prestige Wheels has been a very positive one! Communication was excellent throughout, as was timing and quality of workmanship. Adam arrived as planned, to carry out a mobi... See more

Company replied

Rated 5 out of 5 stars

Outstanding service and experience, so glad I found Prestige. Due to a damaged wheel caused by Halfords, I am so grateful that John was scheduled to my repair. He is such a knowledgeable experienced m... See more

Company replied


Company details

  1. Auto Repair Shop

Written by the company

Alloy Wheel Refurbishment and Repair specialists covering the mainland UK. We have both a full factory refurbishment plant and team of fully employed mobile engineers. Contact Details: Tel: 0800 840 40 40 Email: info@prestigewheels.co.uk Web: www.prestigewheels.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a scuff on my front wheel

Had a scuff on my front wheel, the car is less than a year old and i was worried that the repair would be noticed. John arrived on time and explained what he would do. I don't usually write reviews but I was amazed what a great job he has done, I was on my knees and could not see the repair. Thanks John

May 28, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Wheels look brand new!

John has done an amazing job on all my wheels, they’ve gone from looking shabby and horrible to now looking brand new. Really nice friendly guy too, 100% would recommend them.

May 28, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish . I called and spoke to a lovely helpful and professional lady in the phone as I had a query . She dealt with it in a friendly professional manner . Work done excellent quality . First class service from start to finish .

May 23, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great service recently received from…

Great service recently received from this company, prompt, attention to detail, will definitely use again

May 21, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

First Class Company To Deal with!

Communication has been brilliant from beginning to end, with the guys in the office, Darren the engineer came out from Stockport to my home.. was bang on time (7:30am) to remove my wheel, as I had run flat tyres and no jack.
Two days later the wheel was returned and fitted..the finish is unbelievable.. better than new, so I am one very happy bunny.
It has been so refreshing to deal with Prestige, in a world where standards are generally falling, this company excels! So keep up the great work girls and boys..I'll be coming back you.

May 22, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Work carried out to a very high…

Work carried out to a very high standard, and technician arrived on time, just cracked on with no fuss, thanks again Adam.

May 20, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Very good service

The lad, who came today, called John was excellent. He was extremely pleasant and helpful, explaining what he had done.
My alloys are like new now.
Thank you very much, I can recommend your firm.

May 16, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great service from beginning to end

Great service from beginning to end. From booking to arranging the date was made easy. On the day of the appointment John arrived as scheduled and was extremely friendly with nothing too much trouble. The work completed is excellent and I am extremely happy with the wheel repairs done. I would definitely recommend this business

May 16, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent service

Excellent service. Brilliant job, on time & engineer was very helpful & polite. Would definitely use them again.

May 16, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great Alloy Wheel Repair.

Very satisfied with the repair carried out on my damaged alloy wheel. I was dealt with courteously,
promptly and professionally. I am happy to recommend this business.

May 7, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great service from start to finish

Couldn’t fault these guys, they were great from start to finish. Very impressive service from first point of contact over the phone to picking up the car on time as promised. My wheel was diamond cut, but no issues, even colour matched my coloured inner with no problems. LOOKS LIKE A NEW WHEEL
Many thanks for a trouble free job!.

April 16, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Happy all round

Responsive staff. Assistance with choice of rim colour. Quick turnaround. Follow-up call a few days later to check we were happy.
Have already recommended them to a couple of my friends

May 7, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 1 out of 5 stars

Don’t book if you want 4 alloys doing on the same day

I was put through to this company via MyPremiaSolutions. I contacted them to arrange a date, the earliest date they had was a month away so I decided to not proceed as I needed 4 alloys doing.

Lo and behold after about 20minutes in a fortunate turn of events they give me a call saying they can now magically fit me a lot sooner. How convenient given the payday of 4 alloys was at risk

So, I was advised the day before that I was booked in for a PM slot which is 12:00-18:00. 12:45 arrived and nobody was here.

To cut a long story short I spoke to 2 people over the course of a few hours who advised they weren’t able to get hold of the technician.

After speaking to the 3rd person at 15:00 she got in touch with the technician (who’s apparently has bad signal all day) who advised he’s running behind and is over 2hours from me therefore they can only reschedule my appointment

This was and is very dissapointing, I’d arranged to have the car in all day to accommodate this.

May 6, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Fantastic service

Fantastic service, the wheel looks like new again.

April 16, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Perfect and professional company…

Perfect and professional company excellent job done on all 4wheels would use again bit surprised at having to make a payment before the job was completed

April 15, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Friendly staff got straight to the job…

Friendly staff got straight to the job and very efficient 👍

April 19, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent and quality service

Excellent and quality service

April 8, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

First class service

First class service, excellent work, friendly and very nice people. this is the 3rd time i have used them on different cars.

April 9, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Full set to gloss black

My car was dropped off by the car dealership and Prestige Wheels worked their magic on changing all four alloys to gloss black. Really happy with the speedy turnaround and the attention that’s been given for the end result. Would use them again!

April 2, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Took my VW Golf R32 to the next level.

Prestige Wheels did a great job on my alloys. They were looking a bit shabby and after the work was carried out over two days they now look amazing taking my car to the next level in my opinion. The price was reasonable and I am really happy with the work carried out on my car.

April 8, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look