Prestige Wheels Ltd Reviews 592

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the high quality of the products. Many highlight the professionalism and helpfulness of the staff, noting their knowledge and attention to detail. The customer service is frequently described as outstanding, with people appreciating the efficient and precise work. However, some customers also noted issues with cosmetic repairs not being done correctly, leading to further complications like mismatched paint. A few other people also felt that the customer service provided by management was poor, citing argumentative behavior and a lack of accountability for mistakes.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism,... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the professionalism, knowledge, and... See more

Quality

Customers consistently note positive experiences with quality, stating that their wheels look better than new... See more

Product

Clients share positive opinions on the product. Many customers are delighted with the wheel refurbishment,... See more

Customer service

People report positive experiences with customer service. Many customers praise the first-class service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very first phone call to picking the car up at the end, the process couldn’t have been smoother We dealt with Phill, professional, knowledgeable,very helpful and he smelt 👌 4 wheels powd... See more

Company replied

Rated 5 out of 5 stars

John came and did an alloy repair for my wife this morning. He was professional, friendly and very helpful. He was knowledgeable about what he was doing and was very particular about cleanliness and l... See more

Company replied

Rated 5 out of 5 stars

My first experience using Prestige Wheels has been a very positive one! Communication was excellent throughout, as was timing and quality of workmanship. Adam arrived as planned, to carry out a mobi... See more

Company replied

Rated 5 out of 5 stars

Outstanding service and experience, so glad I found Prestige. Due to a damaged wheel caused by Halfords, I am so grateful that John was scheduled to my repair. He is such a knowledgeable experienced m... See more

Company replied


Company details

  1. Auto Repair Shop

Written by the company

Alloy Wheel Refurbishment and Repair specialists covering the mainland UK. We have both a full factory refurbishment plant and team of fully employed mobile engineers. Contact Details: Tel: 0800 840 40 40 Email: info@prestigewheels.co.uk Web: www.prestigewheels.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

592 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Took my VW Golf R32 to the next level.

Prestige Wheels did a great job on my alloys. They were looking a bit shabby and after the work was carried out over two days they now look amazing taking my car to the next level in my opinion. The price was reasonable and I am really happy with the work carried out on my car.

April 8, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Joshua let me know he was on his way

Joshua let me know he was on his way - arrived on time and got the job done efficiently
Great service and would certainly recommend them

First class

April 8, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great service

Technician arrived and completed the job to a high standard in a fast time. Great service

April 8, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Ford RS alloys

I used Prestige wheels to refurb my Ford RS alloys as they were looking tired and quite frankly making the car look a mess, so I booked it into prestige and optioned for anthracite grey metallic, cannot fault the service or quality job they did on my wheels all with a 24hr turn around. Fantastic job

April 4, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Took the kerbed wheel off the car put…

Took the kerbed wheel off the car put the spare on phoned me when it was ready then swapped them back over painless the wheel now shows up the other 3 so may be going back again

April 4, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent Job and Convenient

I was reserved about the idea of payment up front, but they were easy to arrange, in spite of me needing to delay for a month. They were also very accommodating in getting the work completed before a deadline. Most importantly of course, the diamond allow refurbishment made my wheels look like new and fixed the long-term slow air leak I'd had for 12 months...

March 21, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

full refurb

good service was helpful & friendly.all at a good price

March 28, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Car failed the MOT on 2 hairline cracks…

Car failed the MOT on 2 hairline cracks on the alloy wheel. Contacted Prestige Wheels and received great customer service from Ben. Took my Mercedes in and they swapped the damaged wheel for a spare so we could still use the car. Great comms throughout and after a few days swapped the repaired wheel back and the car then passed the MOT.

March 19, 2025
Unprompted review
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Quality service from Prestige Wheels…

Quality service from Prestige Wheels Ltd.
High quality finish on M3 666m wheels at a great price.
Daz was excellent, called before hand and had no issues re-fitting the wheel spacers. Great advice and look forward to dealing with the company again. Highly recommended A+++++

March 19, 2025
Unprompted review
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Just had the near side front wheel…

Just had the near side front wheel refurbished for my Renault Austral. What a fantastic company to deal with, from booking the car in, the work being completed and outstanding turn round to the amazig driver Daz.
Would recommend these guys every time.
Mick H

March 21, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

An excellent professional team.

Everything from start to finish was completed quickly and to a very high standard. I dropped the car off after a short phone call, everything was explained to me regarding the refurbishment process, I had some scruffy looking AMG wheels in black which I have had changed to silver and the difference is amazing.
The quality is as good as new and all completed in 2 days.
Highly recommended team, thanks so much.

March 13, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon Simon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Spot-on service

From start to finish, everybody I spoke to was friendly, professional and courteous. Booking over the phone was simple and straightforward. Collection from my driveway was great and we had a good chat about colour ideas. Despite me working nights, we were able to sort out getting my wheels back and on the car without disturbing my sleep. The job itself looks fantastic and has really lifted my car - now the bodywork needs to catch up 😅. They might not be the cheapest around, but the service received is impeccable - now I know why a certain "high peak" youtuber uses them!!! Excellent stuff, guys!

March 6, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon John,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Good as New

Excellent service on my AMG alloy damaged by a pot hole, Quite a deep groove or 2 in the rim which required welding prior to diamond cutting.
Can't tell where the repair was carried out.
Quick turn around and hire car provided at a reasonable price while mine was in the workshop for the repair.
Many Thanks for a great job done.

March 5, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Very professional from when I chose the…

Very professional from when I chose the type of alloy, and when I brought it in to have the work done, the standard of workmanship excellent very pleased with the work

March 11, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon David,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

From my first phone call to dropping…

From my first phone call to dropping off and then picking up , everything was effortless and the quality of the work was so much better than I imagined . Tha finished wheel was immaculate! . Would recommend and use again

February 24, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon Neil,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 1 out of 5 stars

Terrible service

I paid to have 4 wheels fixed, within a year the lacquer started to break down, this continued to get worse over time.
I tried contacting the company and no reply, they just don't seem interested once they have your cash. This is obviously an issue with the work carried out by the company.

March 7, 2024
Unprompted review
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Reply from Prestige Wheels Ltd

Good afternoon Marek,
We have checked our system & can find no record of carrying out any wheel repairs for you. If you are sure we are the correct Prestige Wheels please call us on 0161 476 1866 or email info@prestigewheels.co.uk.
Once you have checked your records, if you realise you have used a different Prestige Wheels please remove this post just as soon as possible.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Helpful office and great people

Helpful office and great people. Got a time slot quickly. Job done exactly as agreed and no issues. Would use again and recommend

February 25, 2025
Unprompted review
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Reply from Prestige Wheels Ltd

Good Afternoon Steve,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great job

Great job, good price, ready on time 👍

March 5, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon Ian,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Loving my new Wheels

I love my fresh newly diamond cut wheels, makes my car look like new again, well worth the money. Had all 4 wheels re painted in just over a day. Hassle free from start to finish. Highly recommend.

February 17, 2025
Unprompted review
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Reply from Prestige Wheels Ltd

Good Afternoon Jason,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Brilliant job got great wheels now…

Brilliant job got great wheels now looks great thanks all staff for being friendly would recommend these guys every time

February 26, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon Jeffrey,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

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