Preston Pharmacy Reviews 

93
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional care across various healthcare services provided daily. Customers consistently praise the local staff for being exceptionally friendly, approachable, and always ready to offer helpful medical advice. Many people note that the online booking system is simple and straightforward, allowing for prompt appointments and completely hassle-free visits. Some people also mentioned that specialized treatments, including weight loss programs and quick earwax removal, are managed with great professionalism and care. Reviewers genuinely appreciate the clear guidance, supportive consultations, and ongoing personal attention provided during their regular and routine pharmacy visits.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast, efficient, and professional... See more

Staff

People report positive experiences with staff, frequently highlighting that employees are friendly,... See more

Customer service

Consumers find customer service to be positive, highlighting quick appointments, easy booking, and helpful... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting that appointments are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are most pleasant and helpful. We use Preston Pharmacy as our chosen chemist to fulfill our prescriptions, both on single and standing monthly requirements. We also have our immunity injecti... See more

Company replied

Rated 5 out of 5 stars

The service received at this pharmacy for the weight loss service was brilliant. I was seen promptly, was given very good in depth dietary advice and all my questions regarding the product were answer... See more

Company replied

Rated 5 out of 5 stars

Great experience from the moment of calling. I called this afternoon and was able to get an appointment later that day. Staff are friendly and super helpful Booking process was super simple and no... See more

Company replied

Rated 5 out of 5 stars

Booked vaccinations at the Travel Health Clinic. Booking was easy and straightforward, staff were friendly and efficient. Great location, with plenty of easy parking.

Company replied


Company details

Written by the company

Preston Pharmacy stands out for its exceptional range of services, including NHS and private vaccinations, travel clinics, blood testing, weight-loss support, ear care, and fast prescription services. Our approachable, highly trained team delivers efficient, personalised care, making every visit convenient, professional, and genuinely reassuring. Your satisfaction is our goal. We look forward to seeing you. Preston Pharmacy - Where You Come First


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(93)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came for ear wax removal lovely staff…

Came for ear wax removal lovely staff nice and friendly

July 29, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Mick, we were really happy to hear you enjoyed using our services and that you found our team to be polite and lovely. We always aim to do our best and we welcome you to visit us again soon. Kindest regards, Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Always provide a positive experience

The staff are always happy to answer questions and give advice about medications and information about the services they provide including weight loss management.

July 24, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Brenda, we are really pleased that you had an enjoyable experience when you visited our pharmacy and interacted with our team. Please let us know if you need anything else. We look forward to seeing you soon. Best wishes Preston Pharmacy - Where You Come First

Rated 5 out of 5 stars

Initially

Initially, I was very worried about coming to talk about my weight and weight loss program but I made to very at ease. If you’re

July 2, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Kathleen, we are really glad that you enjoyed using our services and had a good experience. We welcome you back to our pharmacy any time. Please let us know if you need anything else. Kindest regards Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Great service

Excellent service provided by Umar, lots of information about weight loss services, manjaro provided, nutrition exercise etc very friendly and he explains it all great. Thoroughly recommend.

June 30, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Amanda thank you so much for your 5 star review. We are really pleased you found our service useful
Please let us know if you need anything else. Best wishes. Thanks and regards. Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Great experience for Travel…

Great experience for Travel vaccinations!

June 29, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Zahid we are really happy to hear that you had a great experience. Thank you for your kind feedback. Warmest regards Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Staff are lovely and so helpful re travel vaccinations

Staff are lovely and so helpful. I had so many questions before booking my travel vaccinations for me and my children and nothing was too much trouble for Tas.

June 29, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Nadia, we are really pleased that you found our services helpful. Please let us know if you need anything else. We look forward to seeing you again. Kindest regards. Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

weight loss support

Attended for weight loss help, advise & prescription of Mounjaro. Very helpful & supportive staff team

June 25, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Thesis for your wonderful 5 star review. Sincerest regards. Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

I came in for an earwax removal and the…

I came in for an earwax removal and the staff couldn’t be more helpful. Amazing team at Preston Pharmacy.

June 25, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Dezzie, it was an absolute pleasure to provide you with our useful and friendly 5 star service. Thank you very much for your kind feedback. Pleaee let is know if you need anything else. Sincerest thanks and regards. Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Travel vaccines

I could book my travel consultation appointment on the same day and could start the vaccines right after it. Friendly and professional team.

June 23, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Kincso thank you for using our fast and reliable service. We look forward to seeing you soon. Warmest regards. Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Easy friendly experience getting my…

Easy friendly experience getting my travel vaccines

June 22, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Sam it was our pleasure to serve you and we are really happy to hear that you found our service useful. Thank you very much for the 5 star review. We look forward to serving you again in the future if you need us. Warmest regards. Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Visited

Visited. for an ear wax removal

June 19, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Alan we are really pleased that you used our services. We look forward to seeing you soon. Kindest regards Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Great customer service and really…

Great customer service and really helped me understand what I needed before we travel.

June 18, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Mark, it's really kind of you to take time out of your valuable day to leave us with your feedback. Thank you using our services and really glad you enjoyed using them. Warmest regards Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Great travel help!

Brilliant help sorting out what I needed when me & my family were travelling.

Thanks for getting us sorted.

June 18, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Katy, it's really kind of you to take time out of your valuable day to leave us with your feedback. Thank you using our services and really glad you enjoyed using them. Warmest regards Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Preston Pharmacy are absolutely Fantastic

Preston Pharmacy are absolutely fantastic,I go every month to pick my prescription up and the staff are knowledgeable and very friendly and I highly recommend them.

June 16, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Paul, we're really glad you enjoy using our pharmacy and really look forward to seeing you soon. Best wishes and warmest thanks for leaving us with your kind feedback. Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Took my mum for an ear wax removal all…

Took my mum for an ear wax removal all the staff were helpful and gave all the information needed

June 15, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Hi Heather we really appreciate you trusting our ear wax service and glad everything was to your satisfaction. We hope to see you again. Pleaee let us know if you need anything else. Sincerest regards Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Very efficient and professional…

Very efficient and professional service. I would highly recommend.

June 12, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Matthew thank you for your 5 star review. We look forward to seeing you soon. Preston Pharmacy Where You Come First

Rated 5 out of 5 stars

Very helpful over the phone

Very helpful over the phone.
The travel clinic provided great advice regarding vaccines and travel health.

June 12, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Seema, it is really kind of you to leave us with your 5 star review. We are very pleased you trusted and used our services. We hope to see you soon. We wish you a pleasant and enjoyable trip.

Rated 5 out of 5 stars

Fantastic service

Fantastic service taz is caring, helpful and friendly and very informative with the help and advice with the weight loss pen. Highly recommend this service and all the after care and support the service provides.

June 12, 2026
Unprompted review
Preston Pharmacy logo

Reply from Preston Pharmacy

Dear Jack we really appreciate your kind feedback. Thank you for trusting us with your health. Pleaee let us know if there is anything else you need. Always happy to help. Warmest thanks. Preston Pharmacy Where You Come First

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