Recently discovered online wine store, with free local delivery, by the owner which was a pleasant surprise. Would like to see the range grow a little, but thanks for the great customer service, will... See more
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Review summary
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Great selection of Italian Wine and had the one I was looking for at a good price. Had a problem with delivery from Parcel Force but Robertsons showed great customer service with their concern and wi... See more
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The company called to make sure they had the correct address at a busy time of the year and ensured we were kept up to date with delivery of the package. They altogether first class service from Jamie... See more
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They had the particular wine I wanted and at a very good price. The website was easy to use and communication with them was good- I was kept informed but not bombarded with a dozen emails about packin... See more
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Company details
Written by the company
We're an independent small family Wine Merchant in the United Kingdom. Started by David Robertson, a 40 year veteran of the wine trade, and his son Jamie. Our passion drives us to find those gems that do not cost you an arm and a leg. While providing a service to our customers that is far more personable and grounded than any large company with shareholders can offer.
Contact info
Seaham, United Kingdom
- jamie@robertsonwines.co.uk
- robertsonwines.co.uk
4.8
Excellent
111 reviews
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Excellent service all round
Excellent service when ordering and delivery was spot on. Highly recommended!
May 13, 2026
Had the exact wine I was after
Had the exact wine I was after, easy order and very quick delivery.
May 1, 2026
Service is excellent
Service is excellent, only compromised by contradicting delivery emails from Royal Mail
April 23, 2026
Lovely guy
Lovely guy, very helpful. Needed some wine urgently and my order went wrong but corrected straight away and put on next day delivery.
April 13, 2026
Reply from Robertson Wines
Thank you Joanna for the nice review! Happy we got it sorted in the end. Do let me know if you need anything else per our conversation, thanks!
Reply from Robertson Wines
Thank you Terence! Enjoy!
I ordered two cases of wine for our son…
I ordered two cases of wine for our son to be delivered to London . Then he was going away and everything got complicated . But you kindly agreed that I cancel the order which was a relief to me !
So I was v appreciative of that .
I will wait for the refund into my bank account .I will be ordering again .
March 20, 2026
Reply from Robertson Wines
No problem at all. Looking forward to seeing another order from you, fingers crossed for next time! Thanks!
Initial order some time ago enabled new…
Initial order some time ago enabled new order to be processed quickly. Delivery made to a Flat but worked well.
February 26, 2026
Reply from Robertson Wines
It was lovely to see and deliver to you personally so quickly Dorothy. Thanks for the kind words!
Quality wine at a good price
Wine arrived in good time. This is a quality wine & price is very good
December 18, 2025
Reply from Robertson Wines
Thanks ever so much for the feedback Derek. Much appreciated!
Excellent customer care
The company called to make sure they had the correct address at a busy time of the year and ensured we were kept up to date with delivery of the package. They altogether first class service from Jamie. I’m
December 19, 2025
Reply from Robertson Wines
Thank you ever so much Tom for the lovely review! I am glad you got it in time for Christmas, and hope you had a great one too. Happy New Year mate!
What a Service
First class delivery came when there said it would ,
I will definitely re-order.
December 12, 2025
Reply from Robertson Wines
Much appreciated Malcolm. We also appreciate your patience during the Christmas period as we've been working through a backlog of orders. Thanks!
Reply from Robertson Wines
Thank you very much Paul. Glad we found you in the end, enjoy!
Reply from Robertson Wines
Glad you got it safe, and thanks for the great review! Really helps us!
Reply from Robertson Wines
Much appreciated Peter!
Excellent wine choice
Excellent wine choice, had what I was looking for, easy to order. Efficient delivery
November 22, 2025
Reply from Robertson Wines
Appreciate the business Paul, hope to see an order from you again soon mate!
Reply from Robertson Wines
Thank you very much Peter, and thanks for your order too!
Excellent service, would recommend
Recently discovered online wine store, with free local delivery, by the owner which was a pleasant surprise. Would like to see the range grow a little, but thanks for the great customer service, will order again.
October 7, 2025
Reply from Robertson Wines
Thanks ever so much for your kind review. Our range is expected to grow in the coming couple of months actually however the new entries usually replace the wines that are not selling so our general stock level does not need to increase. We always enjoy our local deliveries meeting customers face-to-face. Thanks again!
Reply from Robertson Wines
Thank you very much, it was a pleasure meeting the person who took delivery, glad we could help!
Exactly what I wanted and at a good price.
They had the particular wine I wanted and at a very good price. The website was easy to use and communication with them was good- I was kept informed but not bombarded with a dozen emails about packing, dispatch and delivery.
October 10, 2025
Reply from Robertson Wines
Thank you ever so much Adrian. Glad you were happy with our service!
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