Never got my purchase and customer service is the same generic email at every response. Buyer beware of this scam
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Arrived but transported in card so soaked through! Great for environment, not for UK weather. Answered first email and promised a replacement but never sent it out and it took 3 ignored emails to r... See more
Company replied
The product itself was lovely, however it arrived in a damaged box leaving the gift wrap exposed, which given how much it costs a sheet, I thought was poor. I emailed the company telling them that th... See more
Company replied
Absolute joke off a company. Paid £7.95 for 70cm piece of wrapping paper. Website advertised it as a large 1-3 sheets of paper. Absolute rip off all because you can put a message on the paper. Avoid s... See more
Company replied
Company details
Information provided by various external sources
We hope you had some fun creating your wrapping paper? It's amazing what you can say in 60 characters isn't it? You may already know, Pretty Gifted wrapping paper is made in Cheshire (UK) by Cath, Steve and sometimes even David (the boss and technical guru!). They have covered the world to source the finest papers & metallic foil finishes to make our products the best, and in turn, make your gifts really stand out. All Pretty Gifted wrapping papers are fully recyclable (just remove sellotape, tags, bows etc before putting into the recycling bin.) We'd love your feedback, so that other customers can hear what you think! Love, Team PG xx
Contact info
Momentum House, WA3 2BP, Warrington, United Kingdom
- 0330 311 1010
- vic@prettygifted.co.uk
- prettygifted.co.uk
2.1
Poor
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Not received yet
June 18, 2021
Reply from Pretty Gifted
Hi Candice. The Hermes portal confirms delivery to the address you provided on 18/06/21 at 12:17pm. Sorry you've been waiting for your paper but perhaps you could confirm that you did receive it please?
Thank you
PG x
Great quality wrapping paper with…
Great quality wrapping paper with perfect personalisation. Plenty of people asked where did I get the paper from, so expect more customers!!
June 15, 2021
Reply from Pretty Gifted
Thanks for such a great review Lee and for passing on our details to your friends 😊
Excellent customer service
Excellent customer service. Good quality product. Would definitely recommend
June 10, 2021
Reply from Pretty Gifted
Thanks Andrea! So glad you like our service and paper 😊
Just exactly what I ordered can in a…
Just exactly what I ordered can in a well packed box to prevent damage
June 9, 2021
Reply from Pretty Gifted
Thanks for your review Rita and glad you appreciate our packaging 😊
Great quality!
Really pleased with the quality of the wrapping paper.It arrived in good time and the packaging was good so not damaged either.
I would recommend and bug again.
May 24, 2021
Reply from Pretty Gifted
Thanks for your great review Fiona. We look forward to next time 😊
Absolutely fabulous! Excellent quality paper would definitely recommend!!
Absolutely fabulous!
May 23, 2021
Reply from Pretty Gifted
Thank you so much Jane 😊 We look forward to next time 🙏
Reply from Pretty Gifted
Thanks so much Stephen! We’re so pleased you like our quality paper, packaging and speedy delivery 😊
Reply from Pretty Gifted
Thanks so much Amanda! Glad you found our website easy to navigate 😊
Lovely wrapping paper
Lovely wrapping paper, really pleased with my purchase. Would highly recommend especially if you’re looking for a special occasion.
May 17, 2021
Reply from Pretty Gifted
Thanks so much and please do recommend us to your friends and family! We look forward to next time 😊
Fabulous gift wrap
Fabulous gift wrap, such vibrant colours. I love personalised items and this brings just that extra omph to any gift. I got the 4 for 3 and could have bought more.
Extremely well packaged, delivered within 3 days. I will definitely be buying again.
May 15, 2021
Reply from Pretty Gifted
Thank you for your lovely review Jennifer! So pleased you love personalised items as much as we do! 😊
I loved the quality so much and mark for everything he has done going the extra mile
I loved the quality so much and the customer service has been great , this is what makes me come back as a customer and mark truly has gone above and beyond and I will certainly be purchasing again in the future
May 14, 2021
Reply from Pretty Gifted
This is so lovely to hear Rachael! Thank you for taking the time to write a fabulous review! We so appreciate it 😊
Fab gift wrap!
Fab service and personalised paper was amazing and excellent quality! Would definitely purchase again.
May 13, 2021
Reply from Pretty Gifted
Thanks Caroline! We’re so glad that you’re happy with your paper 😊
Reply from Pretty Gifted
Thanks Tracy! We’re so pleased that your happy with your paper! 😊
Best gift wrap and best service
The paper came out looking amazing and looked soo nice when I wrapped the box. Brought for my daughter's first ever Eid day. I will definitely be purchasing all my gift wraps from pretty gifted from now on. Great customer service aswell, I first ordered one sheet but it was short an I ordered another and they was able to get it delivered in one day.
May 11, 2021
Reply from Pretty Gifted
Thanks so much Mohamed and really pleased that we were able to sort you out so quickly with additional paper. Look forward to hearing from you again 😊
Ordered personalised birthday wrapping…
Ordered personalised birthday wrapping paper, was very easy to do with a good choice of paper to choose from. Was delivered in 2 days and also came with labels and even a nice pen, would definitely order from here again.
May 9, 2021
Reply from Pretty Gifted
Thank you so much for your great review Paul! Hope to hear from you again very soon 😊
Excellent Quality !
The personalised gift wrapping paper is excellent quality and beautifully printed with exactly the colour of background and writing I needed. I am sure the recipient will be really impressed. Thanks.
May 9, 2021
5 Stars
First order was damaged by the courier and this was quickly rectified and another order sent out overnight. Excellent service.Good quality wrapping paper. Will definitely order again.
May 5, 2021
Beautiful personalised paper
May 3, 2021
Beautiful paper for a special occasion
Beautiful paper for a special occasion, quick delivery too, love it however very expensive
May 3, 2021
Loved the product and loved the free…
Loved the product and loved the free pen that comes with it to leave a note. Everything was amazing thank you.
April 30, 2021
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