Never got my purchase and customer service is the same generic email at every response. Buyer beware of this scam
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Arrived but transported in card so soaked through! Great for environment, not for UK weather. Answered first email and promised a replacement but never sent it out and it took 3 ignored emails to r... See more
Company replied
The product itself was lovely, however it arrived in a damaged box leaving the gift wrap exposed, which given how much it costs a sheet, I thought was poor. I emailed the company telling them that th... See more
Company replied
Absolute joke off a company. Paid £7.95 for 70cm piece of wrapping paper. Website advertised it as a large 1-3 sheets of paper. Absolute rip off all because you can put a message on the paper. Avoid s... See more
Company replied
Company details
Information provided by various external sources
We hope you had some fun creating your wrapping paper? It's amazing what you can say in 60 characters isn't it? You may already know, Pretty Gifted wrapping paper is made in Cheshire (UK) by Cath, Steve and sometimes even David (the boss and technical guru!). They have covered the world to source the finest papers & metallic foil finishes to make our products the best, and in turn, make your gifts really stand out. All Pretty Gifted wrapping papers are fully recyclable (just remove sellotape, tags, bows etc before putting into the recycling bin.) We'd love your feedback, so that other customers can hear what you think! Love, Team PG xx
Contact info
Momentum House, WA3 2BP, Warrington, United Kingdom
- 0330 311 1010
- vic@prettygifted.co.uk
- prettygifted.co.uk
2.1
Poor
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordered personalised paper effortlessly…
Ordered personalised paper effortlessly online, delivered in days by courier, fantastic quality at great price . Highly recommended
April 27, 2021
Reply from Pretty Gifted
Thank you so much for your fantastic review! You’ve really made our day. Hope to hear from you again soon. Team PG x
Great personalised wrapping paper!
Great personalised wrapping paper!
Easy to create on the site, fast delivery and some nice touches when I received the parcel.
I definitely recommend and will definitely use again!
April 22, 2021
Reply from Pretty Gifted
Thank you for your lovely review Diana. Great to hear you were so pleased with the overall product! Team PG x
The personalised wrapping paper is of a…
The personalised wrapping paper is of a very high quality and colours used just perfect.
The paper arrived well protected in a long box.
April 21, 2021
Reply from Pretty Gifted
Thanks for your lovely review Sue! It’s really appreciated and hope to hear from you again soon. Team PG x
Excellent high quality gift wrap really…
Excellent high quality gift wrap really worth the money!
Made my gifts look really special
April 7, 2021
Reply from Pretty Gifted
Thanks for your lovely review Mandy and so pleased that your gifts looked super-special; that's entirely our aim here at Pretty Gifted! Hope to hear from you again!
I was sent the wrong wrapping paper
I was sent the wrong wrapping paper. It was for a gentleman’s anniversary and I’d ordered birthday paper for my sister-in-law.
April 2, 2021
Reply from Pretty Gifted
Dear Ceri,
We’re so very sorry to hear that this has happened and for your obvious disappointment! Unfortunately due to Covid, our Production Manager is absent and so the usual checks have obviously not been carried out as they normally would. We cannot make up for this but would like to offer our apologies once again and we’ll look into the matter tomorrow when our office re-opens! We’ll then be in touch! Kind regards, Pretty Gifted!
High quality
High quality paper with a great choice of colours and amazing quality of word messaging on the paper
April 1, 2021
Missing Items
One item wasn't posted out, obvious no quality checks are carried out.
Took a long time to get any engagement with Pretty Gifted or an answer to my query!
March 19, 2021
Reply from Pretty Gifted
Hi Alan,
Sorry to hear of your disappointment! We’ve just checked your order placed during the Vodafone VeryMe Campaign, and note that it was for a single sheet! Did you order more than this as your message indicates that maybe so....? We’d like to help! Thanks, Team PG!
I ordered paper after receiving a…lovely
I ordered paper after receiving a discount code . Only ordered one piece but it’s lovely. Perfect for my daughters 18th. Arrived quickly and well packaged. Will be ordering more.
March 19, 2021
Reply from Pretty Gifted
Thank you for your lovely review! We look forward to next time! Team PG x
Over my expectations
Over my expectations, top quality and worth going the extra mile for someone special!
March 13, 2021
Not great someone else's order sent to…
Not great someone else's order sent to me instead of mine, then missed the boat with the correct order for the birthday so not impressed
March 12, 2021
Reply from Pretty Gifted
So sorry to hear this Tom. I’ll certainly look into it and be in touch. Apologies once again, Team PG
Perfect for my husband special 50th…
Perfect for my husband special 50th birthday. Thank you
March 12, 2021
Lovely quality paper
Lovely quality paper, well worth the money. Will defiantly be buying again as some many designs to pick from for different events i.e. birthday and Christmas
March 12, 2021
Reply from Pretty Gifted
Thanks Adair. Glad you like the variety of designs that we offer. Team PG x
Reply from Pretty Gifted
Thanks for your lovely review Alison. Hope to hear from you again. Team PG x
Great personalised wrapping paper
Great personalised wrapping paper & label. Delivery kept paper not creased.
March 12, 2021
Reply from Pretty Gifted
Thanks Anna! Great to hear our specially designed box kept your paper in tip-top shape!
Reply from Pretty Gifted
Thanks for your review Suzanne and glad you like our purchase process! Team PG x
Love it!
Second time ordering from Pretty Gifted and won't be the last! I love the wrapping paper, with all the different customisation choices and the recipients have also commented on how cute it is. Delivery is also really quick. Would definitely recommend
March 9, 2021
Reply from Pretty Gifted
Thanks so much for your lovely review Becky! We look forward to next time! Team PG x
Very pleased with my purchase and…
Very pleased with my purchase and delivery was quick.
March 2, 2021
Reply from Pretty Gifted
Thanks for your review Elizabeth and hope to hear from you again!
Reply from Pretty Gifted
That’s great to hear Mrs Keeling! Thank you for your review and hope to hear from you again in the future! Team P.G. X
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