Pricelulu Reviews 

5,384
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Sorry for late review. I bought an ipad and apple pencil both are great with good price along with apple warranty. They were properly packed like normally the apple products are packed. Delivered o... See more

Rated 5 out of 5 stars

I ordered Apple iPad 2021 from pricelulu got it cheaper than anywhere else and argos and Amazon were out of stock till Christmas , came in post with royal-mail well pack, and I ask them for vat recip... See more

Company replied

Rated 4 out of 5 stars

Excellent value for money. Quick delivery. Good response from customer services about initial queries. Only issue was the English plug supplied, in addition to American one, wasn’t suitable for... See more

Rated 1 out of 5 stars

Awful company. Customer service is complete sham. Website says "PRICELULU is the trading name of MEAS Holdings Limited, registered in England & Wales." As of 22/2/22 Meas Holdings has been dissolve... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Pricelulu | Buy electronics online: Gadgets from top brands


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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4.1

All reviews

(5,384)

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Rated 1 out of 5 stars

I ordered a Samsung galaxy watch 4

I ordered a Samsung galaxy watch 4, it arrived there is no way to access United Kingdom on the region and country screen, is this because it has come from UAE? I've tried contacting them but with no success !!! Never again.

December 26, 2021
Unprompted review
Rated 1 out of 5 stars

I can't believe I actually ordered from…

I can't believe I actually ordered from here.. I did receive my item but its an import so no good to us in Wales as you haven't got the choice of county or regions on. Stay well away as my daughters Xmas present is no good. They even got big chargers when you send things back. Trading standards I'm getting onto

December 26, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

If I could give zero I would - Main Christmas present ordered 11 December so plenty of time for delivery for Christmas or so you would of thought. Contacted company on 20 December as was getting anxious about it not arriving to be told it would be delivered on 22nd December. Guess what still no tablet. Have sent Facebook messages/WhatsApp message and emailed but no response. Royal Mail tracker states it is the south midlands whilst the other one shows it hasn’t moved since the 21 December. Going to be one very upset little girl on Christmas Day. Do not use

December 24, 2021
Unprompted review
Rated 1 out of 5 stars

Credit Card Scammers

All products are genuine but they are priced low because they make their money back by hacking your bank details. For starters who puts a service charge on using PayPal. They do this so you will use your card. Then once you have recieved your item they then use your details to get more money. They attempted to take £2,200 off my credit card. Even rang up pretending to be my bank and push the transaction through. Con Artists!!

December 23, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

I’m experiencing the same as other reviewers. Paid and informed that the parcel is in transit with 724 EX. Never heard of this delivery service and a Google search says it’s a SCAM.

No response from PriceLULU to emails or WhatsApp. I’d like to cancel the order and have my money back.

December 22, 2021
Unprompted review
Rated 1 out of 5 stars

Should have listened to the negative…

Should have listened to the negative feedback....avoid
Bought a Intel Core i9-9900K received automated email to say item will be shipped once payment received. Payment made straight away, another automated email to say the item has been shipped and provided tracking ID.
Following day received an email from the Support Team to say -:
Our courier informed us that, unfortunately, the product you have bought from us " Intel Core i9-9900K Desktop Processor 8 Cores 3.6GHz Unlocked LGA1151 300 Series 95W “currently cannot be fulfilled.

Look at the Facebook page.....with the same story of many customers who have been disappointed.

December 20, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu


Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

We purchased a i pad of this company…

We purchased a i pad of this company and paid over £500 they have said they have not received the money we paid through PayPal they don’t answer you emails absolutely disgusting my girls Christmas present 🎁 it’s been over 3 weeks now, we saved hard for this still waiting for refund they are well dodgy don’t use they have spoilt out Christmas

December 20, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu


Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

Genuine comment

Previously I have ordered from pricelulu (AirPods) which came pretty fast by Royal Mail. But now that I’ve ordered 2 more items coming from a company called 724 express? I’ve never seen this company before nor any research online about it which doesn’t seem the best. My items been stuck “in transit” for days and not seem to be updated. 724 express needs to give more information on where abouts packages is as it leaves buyers wondering if they actually are getting their packages.

December 18, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu


Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

Bought a tablet for Christmas

Bought a tablet for Christmas . Has been 2 weeks . Stuck on In Transit contacted them said it will be sent to the local hub till 20th. I just asked for a refund. They confirmed that refund will be sent in 3-5 working days so now let's see if they gonna even refund that. Do not use this site. Pay 20-30 more but buy from something you can actually trust.

December 17, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu


Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 5 out of 5 stars

ordered 2 samsung z 3 flip phones great…

ordered 2 samsung z 3 flip phones great pric and delivery would definitely use again great job keep it up

December 17, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu

Hello,

Thank you for the wonderful review and for taking the time to share your feedback with Pricelulu Uk.

We are glad that the team has worked hard to meet your needs . Our priority is to make our customers satisfied

Looking forward to serving you in the future!

If you have any suggestions or any further questions, please feel free to contact our customer service at support@pricelulu.co.uk

Best Wishes

Pricelulu UK

Rated 1 out of 5 stars

I’ve place an order with u on the 3rd…

I’ve place an order with u on the 3rd of dec an have not yet received it I’ve messaged you by email an watt app still no reply this item is a Christmas box an past the 6-11 day delivery really hope someone can sort this out asap

December 16, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu


Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

Horrendous still waiting for product…

Horrendous still waiting for product not received any contact after trying every way possible do not use

December 16, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu


Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

Avoid

Definitely not a UK based company. Delivery said 5-11 days. Still haven’t received my items. Tried contacting them every possible way (via website/ email/ WhatsApp) no response. Trying to dispute with my bank. Shipping has said ‘in transit’ since 12th December. Avoid

December 16, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu


Hello Danielle,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

Do not buy from here

Do not buy from here, take weeks to deliver and then when you write a review here and give information about your order they still try to take the review down.

December 16, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu


Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

I have ordered an iPad for my little…

I have ordered an iPad for my little boys Christmas present, I still haven’t received it more than 2 weeks later! I have tried to reach out to them for an update but no reply!! I am no worrying that my son won’t have his main gift to open!!
I will be requesting a refund from my bank.

December 16, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu


Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

We, like others, continue to wait for the delivery of an Ipad that was ordered with the promise of a 5 day delivery. It was for our son's birthday and it is now a week late. We have tried to contact the company and nothing. It has shown to be in transit for over a week with no update at all. We will be contacting our card company tomorrow to sort out the refund from our end after now reading all this feedback. Very dodgy and my son still waiting for his present that was bought with hard earned money.

December 15, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu

Hello Sarah,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

Ordered a iPad Pro 2 weeks ago can’t…

Ordered a iPad Pro 2 weeks ago can’t get in touch with pricelulu for love nor money tried the phone number what is on WhatsApp and emailed them and still nothing back if dont hear or have it delivered by Friday will be onto my credit card very poor Service

December 15, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu

Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

Selling used and refurbished mobile as NEW

I ordered galaxy s21 ultra described as new for a gift purpose.
The mobile came with a second seal on and some sign of usage and previous user social media still on and active.
Sending massages on their whatsup with no reply,
Sending emails with no reply.
And no phone number to call.
This is a scam company.
Avoid, avoid avoid.
I will call my credit card company tomorrow to follow.

December 14, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu

Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

So far I would not recommend this site…

So far I would not recommend this site as I have been waiting nearly 3 weeks for my order to come now it was a expensive gift for a birthday which is impossible for it to come in time even with the 3 weeks I gave it to come

December 14, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu

Hello,

We’re so sorry that your experience did not match your expectations and We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

Rated 1 out of 5 stars

Not sure what to make of them.

Placed an order for apple smart watch and IPhone 13. Had delivery from Royal Mail on Saturday only watch turned up. Notified them by email on Saturday and today Monday 13th December no reply as yet. I also WhatsApp but not sure if that number works only one tick. Will wait till Wednesday if no reply will contact my credit card company.

Not sure what to make of them.

Will probably have to buy another phone as it was for a Christmas present.

December 13, 2021
Unprompted review
Pricelulu logo

Reply from Pricelulu

Hello,

We’re so sorry that your experience did not match your expectations and
We understand your disappointment.

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please help us to improve by providing more information on your experience.

If you give us a chance, we are intent on making this right and hope you will allow us to discuss with you about your situation.

Please reach out to us directly at support@pricelulu.co.uk
Regards
Pricelulu Uk

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