Amazon.com, Inc. Reviews 785

I enjoyed watching a lot of series, but I'm very disappointed by a massive amount of movies (new and old) without subtitles. I mean, how stupid is that? Subtitles are free and everywhere. Just provide this!!! I think it is the dumbest thing which made me very angry to leave after one year of subscription with them, go and get a better product manager!!

Amazon not helpful at all with their prime video problem on their site. Amazon company is really awful, terrible. This Amazon did not give me compensation for all my problem. I gave them 0 stars rating.

Really, anything amazon is crap, woke or what ever they can to get as much of your money as they can. For as little as they can pay for it themselves. Bad servers, bad streaming. Despite having all of the biggest and best in the world. They don't give a crap about you or anything but money.

Prime Video is a streaming service that offers a large library of movies, TV shows, and original content. You can watch Prime Video on various devices, such as smart TVs, laptops, tablets, smartphones, and gaming consoles. You can also download titles to watch offline.

Have noticed a distinct drop in video availability and an great increase in old or "B" type movies in the last year or so, even older top movies are now being charged for, definitely a drop in standard.

My name is Tony Bobet from Bronx, New York City. I am giving a bad review because I ordered two dvd and another item, from Amazon.com. I am going to show you what I am complaining about.

Date: July 27, 2023
Order # 113-4883950-2014613
Name of item: Columbia Blu Ray DVD
Payment of Method: Amazon Gift card.
Amount: $25.95.
On Sunday, July 30, 2023, I received only two items and not three. The question is: How go to return something that I don't have? I am entitled an full refund and not partial of the full amount that I paid.
Now, I have a second copy in other website, like Deep Discount, or Walmart.com. I am disappointed of the lack of shipping my order.

Just terrible customer service. Every second episode in a series "currently unavailable", no answer. Online chat incompetent. Call centre long wait, incomprehensible accent then cut me off when I started to complain as it was recorded. Just awful. Will cancel after free period. Is this really Amazon? They are usually good at customer service.

Absolute garbage. Doesn't work for longer than 2 minutes before cutting out. Complete joke

So I am a long time amazon in general user. My company uses amazon often for company purchases. I used prime video for some time a while back, like about a year more or less... when I tried it I did not like it as in my region shows come out much later forcing me to watch online anyway therfore shortly canceled. A year later I get an alert from my bank stating I was charged for my prime video subscription which I surprisingly haven't used in a year. I immediately reach out to customer service, customer service states there is no charge and they see I had no activity. I stated to customer service I'm logged into my account I see the statement under billing you guys posted showing you charged me. The rep stated no its not showing on my end call your bank. Call ended.This was yesterday they have since blocked my number from customer service, blocked me from chat, blocked me from email. I was robbed by amazon??? Now today I get an email saying be careful clicking on subscribe? So this was on my personal account. For a 6 dollar charge I have instructed my entire company not to use Amazon in general for my company business. I now have no way of communicating with amazon at all and on top of it I have a subscription to something I never subscribed or clicked on or visited the page. I recommend delete and remove your cards from all of their products amazon in general!!! Don't be robbed

Prime video qualité des videos degeulasse a cause de la protection HDCP.
Je me retrouve a avoir des gros pixel degeulasse a l ecrant car vous savez pas proteger les oeuvres autrement.
Bha moi je vous le dis, vous aller bientot perdre beaucoup de clients prime video car on veux de la hd et pas du pixeliser degeulasse pire que le streaming des anee 2000. Bande de plouc des USA.

Diabolical service. The content is old and not worth watching not to mention having to subscribe to multiple different services to watch anything. Can’t believe you have to pay to watch half the movies that are dated and old anyways. Just paid almost £4 to watch a move and the streaming was horrific, had to come out of it at least 8 times as it kept buffering. Might as well have streamed it illegally it would have Been better quality and that’s not the first time, every time I’ve watched something this happened. Absolutely awful service if I could give 0 stars I would. Apple TV is the place to be, Netflix even deader.

I’m a long time member of Amazon prime. I’ve noticed on the last few months that there are more films that require payment to watch. The films included in the subscription are generally poor ‘B’ movies. Amazon music now only shuffles songs. If you want to play in your order then this an additional £11.99 per month. Amazon used to offer good value for money, not any more. I’m cancelling my Prime subscription this year.

My company has an Amazon business account created in Europe with the company's registration and VAT number.

I logged in to the American amazon.com site to order an article that was much cheaper in the US. During checkout, I was asked for my company's tax ID number for customs purposes, which is the same as the VAT number.

When I downloaded the invoice a week later, I could see that Portuguese VAT had been added, but Amazon had failed to provide a legally valid invoice indicating under which VAT number they had paid the VAT and indicating my company's VAT number. As such, this negligent invoice would not be valid for reclaiming the VAT paid. How is it possible that the world's largest online retailer doesn't know how to issue a valid invoice? They only care about their own tax optimisation. To hell with the customers' tax documentation.

Also, VAT should not be charged when they sell to a VAT-registered company in the EU.

When I got support on chat, they kept claiming it was a personal account, which it isn't. They forwarded me to a phone call with someone with an Indian accent on a distorted line where the sound kept dropping out so he could not hear what I was saying.

That support agent also claimed it was a personal account. It turns out that Amazon is laying a trap for European business accounts logging in to the US amazon.com site, as amazon.com treats them as personal accounts, and without warning the user about it. The account already knew my delivery address, so how is the user supposed to know that a European business account, which works on amazon.com, is treated as a personal account on amazon.com?

I wasted most of an hour on that support call, which ended with the agent sending me a paid return label.

I later tried to see if I could create a separate business account on amazon.com, but it will only accept businesses in the US, so amazon.com clearly does not want business customers outside the US.

I placed my first Amazon order on amazon.com in 1997. Once upon a time, customer service from Amazon was great, and prices were competitive. Much too often today, it's third-world customer service, and you can often find the same products cheaper elsewhere. No wonder they have to lay off staff.

This is by far the worst streaming service on the planet, constantly times out and takes you back to the home screen right in the middle of a movie, complete waste of money.

I was watching John Wick and suddenly, somewhere in the middle, the movie stopped with a message saying "not available in your region". They let me watch it for like 40 minutes. I tried to start the movie again but it was only available for rent or to buy. This is not the first time. After a lot of patience (wrong languages without proper subs, more dubbed movies than regular, and so on); I am done. Netflix or Disney is way better and more worth the money! I don't recommend PrimeVideo!

Ordered lawnmower, told delivery would be on the 29th April, now it is going to be on the 3rd of May, if I had known this I would not have bothered, also the delivery company does not have q good reputation at all, won't bother with Amazon again, complete shower.

Shame I can’t give no stars. Rubbish interfaces, dated awful content. I have stopped even opening Prime TV and just assume I will struggle to find something to watch. With loads of deliveries not next day with prime anymore I think it’s time to cancel. Was so good and has completely lost its way and deserves to fall.

Not impressed at all, very disappointed, really not worth the money at all.

What's happening to prime video. I originally had prime for the free delivery, but had the deal for £49 and not £79 then worked out that, its not really free, since you can buy most of the products cheaper elsewhere and including the postage, can still work out cheaper, (OK slower delivery times) but thought well i do get the prime video, even though 99% of tv and films are old (Plus i have nearly ever film prime are showing on dvd). Also what's with the the same tv and films being one minute free then the next you have to rent, with the majority of the same films and tv shows just being shown over and over again, free one minute and then having to rent the next.
Plus now we Ads added to the same films that were free to watch only a short time before, its like the circle of death. I have cancelled my renewal like i normally do and will wait for the offer to come back, last time i got my renewal for £49 pounds for the year, which if that happens will sign up, but that's more for the free postage options, if i don't get an offer then will not be renewing anytime soon.

They make you pay for Bet+ subscription but you cannot watch anything without actually paying twice for the service