The quality of the Italian leather and the fine detailing of the zipped compartment exceeded my expectations. I am delighted with my purchase and the service I received. I was kept informed about th... See more
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What can I say! The best online shopping experience I have ever had. Fantastic quality pyjamas I have received today. Excellent comms’ and received by post very quickly. Following the purchase I r... See more
Company replied
I ordered a pink dressing gown for my wife, and it duly arrived within 24 hours after placing the order. A lovely personal touch from Paul and Ang was a personal video message thanking me for the orde... See more
Company replied
From ordering to delivery I cannot find fault! The item arrived the next day by Royal Mail & was well packed. The crossbody bag is constucted of a beautiful soft leather & is the exact size I required... See more
Company replied
Company details
Written by the company
Hi, We are a husband and wife business and started from a spare room in 2012, we offer gorgeous ladies Italian leather handbags shoulder, crossbody bags and backpacks direct from the romantic renaissance city of Florence in the heart of Tuscany. We also stock a great range of Slenderella nightwaer including summer and winter bed jackets, dressing gowns, nightdresses and pyjamas. If you have any questions please let us know, we are happy to chat things through over the phone if it helps and can take orders over the phone. Take care Paul and Ang
Contact info
Unit 3, 2 Livingstone Street, CH41 4HE, Birkenhead, United Kingdom
- 01516476268
- paul.arnold@primosacchi.uk.com
- primosacchi.co.uk
Reliable vendor
Handbag as described- lovely colour and well made. Delivered promptly. Would buy again from this vendor.

Reply from Primo Sacchi
Fabulous product
Fabulous product.
Fantastic service and super fast delivery.
Will definitely buy again.

Reply from Primo Sacchi
Great communication plus a personal…
Great communication plus a personal message with each purchase. Excellent quality of bags, 3 bought. Many styles and colours to choose from. Would not hesitate to recommend Primo Sacchi.

Reply from Primo Sacchi
Lovely Service & Lovely Leather
From ordering to delivery I cannot find fault! The item arrived the next day by Royal Mail & was well packed. The crossbody bag is constucted of a beautiful soft leather & is the exact size I required. There was a note from Paul & Ang included with the parcel & they also sent a video message to thank me for my purchase. All in all its very nice to be treated as a valued customer - a very refreshing change. I will be purchasing again!

Reply from Primo Sacchi
Great quality dressing gown
Great quality dressing gown, easy ordering and very quick delivery. Would recommend.

Reply from Primo Sacchi
Great customer service and products.
Purses were as expected and the same or close to same that I have purchased in Italy. Great communication and customer service by Paul and Ang! You two are the best! Would definitely recommend and continue ordering in the future. Thank you!

Reply from Primo Sacchi
Great expeience
Fabulous bag, easy to use web site, personalised service and to top it all great price. Thank you
Ang and Paul were very helpful
Ang and Paul were very helpful, as l needed to exchange a dressingown and l couldn't download a label, they helped me get round it!! The quality of the garments is very good.
Top quality garment
I have been looking for a dressing gown with a zip, but long enough to hit my ankle, don’t like three quarter length. I purchased a Slenderella dressing gown for my Xmas present in pink. The colour is absolutely stunning, not a baby pink but a grown up shade. I am a 12 bottom, and 14 top, and 5’4”, I ordered medium and it fits perfectly. The quality of the material is really good. It wasn’t the cheapest but I can confirm that it’s worth every penny. Considering getting a second one! Would wholeheartedly recommend.

Reply from Primo Sacchi
TOP QUALITY ITEMS
Easy to navigate website, top quality items, keen pricing, fast delivery, clear updates provided on progress with order and shipping. Excellent Service.

Reply from Primo Sacchi
Best handbag
I bought my mum one of these handbags years ago and she loved it. She used it so much it wore out so got her another one this Christmas. Excellent quality handbag and really comfortable to use.

Reply from Primo Sacchi
Excellent service
Excellent service, easy to use website and very quick delivery. Item was just what I wanted and was really pleased with quality. Definitely recommend 😊

Reply from Primo Sacchi
This was my first order but hopefully…
This was my first order but hopefully not my last. Everything has been dealt with very personally which makes you feel that you are an important customer and not ‘just another order’. The handbag arrived very quickly, was beautifully packaged and is of exceptional quality. It is everything I hoped it would be. There was also a handwritten note inside, again making you feel you are an important customer. I would thoroughly recommend this small, independent husband and wife team.

Reply from Primo Sacchi
Recommend…
Rung and spoke to a lovely lady Called Ang concerning an order I had to send back and she was really really helpful so I would highly recommend this company

Reply from Primo Sacchi
Very helpful staff
Very helpful staff. First class quality of dressing gowns with Zip.

Reply from Primo Sacchi
Really good quality dressing gown at a…
Really good quality dressing gown at a competitive price. Excellent customer service.

Reply from Primo Sacchi
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