The quality of the Italian leather and the fine detailing of the zipped compartment exceeded my expectations. I am delighted with my purchase and the service I received. I was kept informed about th... See more
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What can I say! The best online shopping experience I have ever had. Fantastic quality pyjamas I have received today. Excellent comms’ and received by post very quickly. Following the purchase I r... See more
Company replied
I ordered a pink dressing gown for my wife, and it duly arrived within 24 hours after placing the order. A lovely personal touch from Paul and Ang was a personal video message thanking me for the orde... See more
Company replied
From ordering to delivery I cannot find fault! The item arrived the next day by Royal Mail & was well packed. The crossbody bag is constucted of a beautiful soft leather & is the exact size I required... See more
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Company details
Written by the company
Hi, We are a husband and wife business and started from a spare room in 2012, we offer gorgeous ladies Italian leather handbags shoulder, crossbody bags and backpacks direct from the romantic renaissance city of Florence in the heart of Tuscany. We also stock a great range of Slenderella nightwaer including summer and winter bed jackets, dressing gowns, nightdresses and pyjamas. If you have any questions please let us know, we are happy to chat things through over the phone if it helps and can take orders over the phone. Take care Paul and Ang
Contact info
Unit 3, 2 Livingstone Street, CH41 4HE, Birkenhead, United Kingdom
- 01516476268
- paul.arnold@primosacchi.uk.com
- primosacchi.co.uk
High quality products and great service
October 23, 2023
Reply from Primo Sacchi
Thank you Julia, we are very happy to hear that you are happy with everything including your new Giosetta bag which we hope that you enjoy 😁.
Hopefully we can help you again in the future, if you do need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang
Very good service all round
Very good service all round - good products, fast and secure delivery. A personal touch as it’s a small business.
October 26, 2023
Reply from Primo Sacchi
Thank you so much Elizabeth, we are delighted to hear that you are happy with everything and hope that you enjoy your new dressing gown.
If you ever need any help or advice in the future, please do not hesitate to let us know.
Take care for now.
Paul and Ang
Great quality product and a top notch…
Great quality product and a top notch personal service.
I bought a bed jacket for my Mum, which she loved. It came quickly and exceeded all our expectations.
It was lovely to meet Paul and Ang via video and made for a really personal shopping experience.
I wholeheartedly recommend Primo Sacchi and their products.
October 26, 2023
Reply from Primo Sacchi
Ha ha, glad you liked the video Elaine, we do want people to know that we do appreciate people spending their hard earned with us, we feel a bit daft but it is great to know that they are liked. 😁
We are very happy to hear that your mum is so pleased with her new bed jacket and hope that she enjoys it.
We hope that we can help you again, maybe mum needs a second one for when this one is in the wash 😂
If you ever need any help or advice, do not hesitate to let us know.
Thanks again and take care for now.
Paul and Ang
Lovely personal message on the invoice…
Lovely personal message on the invoice which was a nice touch.
Great bag. Nice quality and well made. Glad I bought it!
October 12, 2023
Reply from Primo Sacchi
Thank you Gill, did you get our thank you video as well, that may have gone to your spam folder 🤦♂️
We are very happy to hear that you are pleased with your new Giosetta bag and hope that you enjoy it
We hope that we can tempt you again in the future, if you ever need any help or advise, please do let us know.
Take care for now.
Paul and Ang
price and quality.This robe is very
price and quality.This robe is very cosy yet lightweight.
I think it must be the design because it appears to trap the body heat.
October 23, 2023
Reply from Primo Sacchi
Thank you Peter, it is great to hear that you are pleased with your new dressing gown, maybe we could temp you with another one for when that one is in the wash 😂.
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang
Cross body bag
Nice quality soft leather as described cross body bag, with adjustable strap.
Nicely package with a bag protector included and a note from the owners.
October 23, 2023
Reply from Primo Sacchi
Thank you Beverly, we are very happy to hear that you are pleased with your new Giosetta bag and Hope that you enjoy it 😁
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang
Luxurious, soft pyjamas
The pyjamas are a lovely fit and feel so comfortable. The lace at the top egde of the pyjama top is so soft as some cheaper laces ate itchy and scratchy.
Definitely get what you pay for and highly recommend 👌
October 11, 2023
Reply from Primo Sacchi
That is brilliant news Sharon, thank you for that 😁
We hope that we can help you again in the future.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Thank you Carol, we are very happy to hear that you are so pleased, and hope that you are equally pleased with your new dressing gown. 😁
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang
Excellent customer services -very…
Excellent customer services -very friendly & helpful
October 9, 2023
Reply from Primo Sacchi
Thank you Audrey, we are very happy to hear that you had a nice experience and hope that you are pleased with and enjoy your new Clarissa bag.
We hope that we can help you again in the future.
Take care for now.
Paul and Ang
A perfectly sized cross body bag
A perfectly sized cross body bag. I love the colour! Would highly recommend. Love the fact it’s made in Birkenhead!
October 17, 2023
Reply from Primo Sacchi
That is brilliant news Chris, thank you for that.
Sorry to disappoint, our unit is in Birkenhead, the bags are made in Florence in Italy 😁
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang
Great service…
I have ordered 3 bags from Primo Sacchi and each time the service has been excellent.
The bags are good quality and value for money and you know they are made in Italy.
I will be ordering from them again!
October 17, 2023
Reply from Primo Sacchi
Thank you Pat, it was lovely to have a chat with you this time 😁
We look forward to tempting you with your next bag when Vivianna is launched 😂.
Did you sort your Clarity card out for your next trip away?
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Thank you Angela, we hope that you are enjoying the bedjacket.
We hope that we can help you again in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang
Incredible quality
Incredible quality - my husband gifted me a beautiful handmade Italian leather handbag for my birthday and I was ecstatic! He mentioned the impeccable service and attention to details of this shop. I will be recommending this shop to everyone I know!
October 18, 2023
Unprompted review
Reply from Primo Sacchi
Ah, thank you Delphia, we are delighted to hear that you are so pleased with your new bag, and that your husband had a good experince buying your bag for you.
We hope that we can help either you or your husband in the future, if you ever need any help or advice, do not hesitate to let us know.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Thank you Julie, we are very happy to hear that you are pleased with everything including your new waffle fleece winter dressing gown.
We hope that we can help you again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Thanks again and take care for now.
Paul and Ang
Paul & Ang do it again!
I have purchased from Primo Sacchi (Paul & Ang) before and the service was great both then and again with this purchase, a Slenderella dressing gown. I received a personal video thanking me for my order which I thought was a lovely touch. The dressing gown is a lovely blue colour, warm and stylish but, more importantly, has a zip! Soooo much better than a wrap dressing gown in my opinion. Thanks again for an impeccable service and great item. I’m very pleased!
September 29, 2023
Reply from Primo Sacchi
Ah, thank you Suzanne, we are delighted to hear that you are so pleased and liked your video, sorry if it was one that went a bit wrong, we have a one take rule and I often get word muddled or cut Ang out of the picture 😂
We hope that you enjoy your new dressing gown, if you ever need any help or advice, do not hesitate to let us know.
Thanks again and take care for now.
Paul and Ang
Wonderful product
Wonderful product. Very friendly and caring business. Will definitely buy from this business again!
September 26, 2023
Reply from Primo Sacchi
Hi Rosina,
Thank you for your kind words, we are delighted to hear that your new Simona bag reached you safely over there in the US and that you are pleased with it. Hopefully you will enjoy it for many years to come and that we can help you again in the future.
If you ever need any help or advice, please do not hesitate to let us know 😊
Take care for now.
Paul and Ang
The dressing gown appears to be of good…
The dressing gown appears to be of good quality and it looks good as well. I have washed it, as I do with all items of clothing before I wear them and it has washed well - fast colour. Thanks.
September 23, 2023
Reply from Primo Sacchi
Thank you Edna, we are very happy to hear that you are pleased with your new dressing gown and hope that you enjoy it.
We hope that we can be of service to you again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang
Reply from Primo Sacchi
Thank you Wendy, we are delighted to hear that the dressing gown is a success.
We hope that we can help again in the future, if you ever need any help or advice, please do nothesitate to let us know.
Take care for now.
Paul and Ang
Excellent product and excellent service
September 20, 2023
Reply from Primo Sacchi
Thank you Nigel, and thank you for coming back to us, we hope that the latest Michelina was as big a hit as the first 😁
We hope that we can help again in the future, if you ever need any help or advice, please do not hesitate to let us know.
Take care for now.
Paul and Ang
Excellent prompt service
Excellent prompt service, fast delivery and good quality product. Personalised acknowledgement of order by video which was a nice touch.
September 8, 2023
Reply from Primo Sacchi
Thanks Glen we really appreciate that and are very happy to hear that you have been pleased with everything and that the Giosetta bag has been a hit.
We hope that we can help again in the future, if you ever need any help or advice please do let us know.
Take care for now. 😊
Paul and Ang
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