Plant condition looks excellent as was the packaging. Only time will tell me the quality of the blooms. So as of now it's four stars optimistically becoming five next year!
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Review summary
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Reviews shaping this summary
Excellent product acceptable delivery time.
The order was dispatched and received a few days after order. I was somewhat disappointed in the size (small) of the poenie given the cost. Some of the potting compost was in the bottom of the box and... See more
Comprehensive selection of peonies of all kinds. The website is easy to use and has full details of every plant. The variety I chose 'Cora Louise' photo could perhaps have shown the full flower rathe... See more
Company details
Written by the company
Primrose Hall Peonies is an RHS Chelsea Flower Show gold medal award-winning British specialist peony nursery and we hold the Plant Heritage National Collection for unusual Intersectional or Itoh peony varieties. We currently stock the largest selection of rare and extremely collectable peonies for sale in the UK from herbaceous to tree and patio to Itoh, we are growing them all. Our peonies are sold at flowering maturity.
Contact info
Dingley Dell, Toddington Road, MK455AH, Westoning, United Kingdom
- https://primrosehallpeonies.co.uk/contact-us/
- primrosehallpeonies.co.uk
3.6
Average
688 reviews
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Wow what a great service
Wow ! What a great service. Plants arrived v quickly. Extremely well packaged and super healthy plants. Definitely recommend
August 31, 2023
Reply from primrosehallpeonies.co.uk
Thank you so much for your review we are so glad to hear your plants arrived safely. Enjoy your new peonies, wishing you many years of happy peony growing ahead.
Many thanks
Excellent service
Very quick delivery
Plant was well grown and packed so it arrived in great condition
September 5, 2023
Reply from primrosehallpeonies.co.uk
Thank you your review - when we can send them out quickly we do and we appreciate the feedback you have given.
Easy ordering and lots of choice
Bought for my daughter for her birthday - lots of choice and easy ordering and delivery. When it arrived it had a few brown leaves but hopefully it will be fine!
August 22, 2023
Reply from primrosehallpeonies.co.uk
Thank you for your review. We love it when people buy our peony plants as gifts. All the peony plants will have a few brown leaves at least now in September as Peony season is over and the plants die back down - some completely! This is how they should be though and we hope your daughter enjoys her peony plant for many years!
Peonies were well packed
Peonies were well packed, but obviously, are dying back for the autumn. Hope they’ll be back next year. Very prompt delivery.😀
August 29, 2023
Reply from primrosehallpeonies.co.uk
Thank you so much for your review we are so glad to hear your plants arrived safely and are looking good. Yes they will die back now in September as they should be but will give you many years of lovely peonies.Enjoy your new peonies!
The quality of the plants when they…
The quality of the plants when they arrived. the website and the ease of use. Overall a good experience.
August 30, 2023
Reply from primrosehallpeonies.co.uk
Thank you - we appreciate your feedback and that they plants arrived safe and you are happy with them 😊
Prompt service
Prompt service, plants delivered safely and with care. This is the second time that I have used this nursery!
August 29, 2023
Reply from primrosehallpeonies.co.uk
Welcome back! We love returning customers and so happy that you are pleased with our service and plants.
Reply from primrosehallpeonies.co.uk
We rely on DPD and are annoyed when a box is damaged but pleased that you plant is ok and that you have returned as a customer to buy three more peony plants. We really do appreciate this and hope that your plants are establishing well in your garden.
Good experience as needed summer feed…
Good experience as needed summer feed for peonies
August 9, 2023
Reply from primrosehallpeonies.co.uk
We could not agree more! Thank you for your lovely review!
Poor Service
Waited nearly two years for the plant, which I didn't get in the end, sent alternatives.
Communication was poor, hard to contact via phone and emails, poor service. Would not be recommending Primrose Hall Peonies to my friends. May buy from the company at shows.
KB
August 9, 2023
Reply from primrosehallpeonies.co.uk
Dear Keith I know that we have emailed you but wanted to post a reply on here too. It was extremely disappointing for us too to loose all our TREE peonies last year due to being forced to use peat free compost which meant that non of our Tree Peonies survived.
We are pleased that we were able to send you alternatives
Reply from primrosehallpeonies.co.uk
Thank you so much for your review we are so glad to hear your plant arrived safely . Enjoy your new peony plant, wishing you many years of happy peony growing ahead.
Many thanks
Reply from primrosehallpeonies.co.uk
Thank you we hope your peony plants give you years of beautiful flowers. We really do appreciate such lovely feedback.
Don't buy your peonies from this company
Only 2 out of 4 plants arrived and were small and badly potted. No phone contact possible as they don't accept calls. I was promised the other 2 plants last week and they didn't arrive so was told that "management" was looking into it. No further response. I wanted these peonies for a cut flower bed on my allotment but doubt anything will flower for at least 2 years. Customer service appalling and goods NOT as described on the website.
June 18, 2023
Reply from primrosehallpeonies.co.uk
This was our reply in July 2023
Good morning.
Thank you for your reply.
Please do sign up for our 2 year guarantee, found on our website. If your peonies should fail to perform we would replace them under the terms and conditions of our guarantee. We are confident that following the care guide instructions your peonies will be absolutely fine. You can expect your peonies to reach their full height and spread within 5 years as explained on our website.
Regarding the delay with dpd, the missing peonies did not return to us in a timely manner, I can only apologise for this. It was not in our control. The experience you have had is not what we expect for our customers.
We do hope you enjoy your new peonies.
Kind Regards
Customer Service Team
Great Service
Product was beautiful, and really healthy.
There was a slight problem with the delivery but it was quickly rectified
I would happily recommend Primrose Hall Peonies
June 19, 2023
Reply from primrosehallpeonies.co.uk
We are sorry if you experienced any problem with the DPD delivery but glad that you are happy with our beautiful plants.
Received a twig for £28
June 19, 2023
Helpful and prompt service
June 19, 2023
Great choice!
Great choice of peonies to choose from. Promptly delivered. Sister delighted with gift. Sweet 16 was the nearest we could get to 60....ofcourse she's delighted!
June 18, 2023
Good Quality Peony, posted in sturdy box
Good Quality Peony, packed well and delivered on time
June 18, 2023
disappointed
Really disappointed in quality of plants. Customer service still haven’t responded.
May 24, 2023
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