Principal Insurance Reviews 

I cancelled my insurance after 10 days. The policy was £179. The refund from the insurer was £171. Principle then charged me cancellation fee £16. Discount clawback £45. Commission £27. Broker fee £62.
I got back £19.

Change of policy address was smooth. Still £62 cost for any changes is quite unjustified though

While it took quite a while to get connected, while it indicated that I was 1st in the queue (over 25 mins); Ashley was extremely helpful and covered off all my questions while running through all cover and all the additional benefits etc. Very happy with how he dealt with my phone call!

very helpful and knowledgeable and made everything very clear

Great price and when I called the company Ashley was very helpful and understanding.

Ashley was excellent when I rang about my motorhome renewal. Quote was way lower than last year. Nice to actually find an insurance company that recognises loyalty and rewards you for it.
Thanks again Ashely... top bloke!

Ashley was genuinely helpful and worked through all of the available options to get a good end product.

Wouldn’t hesitate to recommend Principal Insurance and will definitely be renewing with them again.

Very professional and competent insurance renewal by Mr Croft. Made the whole process quick and simple. Thanks

Extremely helpful with the changes needed on the account

Excellent service and help from Ashley. Would highly recommend Principal. Needed to make a change, Ashley was amazing at getting this sorted, very clear in speaking and an all around polite chap. Great service Principal and great job from your customer services too.

Well my renewel quotation made me very happy,even happier with the straight forward quick application process.as simple as 123 apply except and pay.brilliant thank you.

I had to call principal insurance today regarding my policy, and I was met with a very lovely well spoken person called queeny, who helped me today with my inquiry and helped me resolve my problem. She was very patient, respectful and incredibly helpful over the phone today and I appreciate how quickly and smoothly she was able to resolve my issue and she represented the company very well 10/10 experience would definitely get insurance from principal again , friendly staff, quick response, helpful and informative ⭐️⭐️⭐️⭐️⭐️

Ashley was extremely professional, very easy to talk to and was very knowledgable!

The company offered insurance at a good price

Very helpful polite and a credit to your team

Almost impossible to make contact with them once you have a policy. Every time I call they say 'they are experiencing an unusually high call volume'. When you try webchat you get 'We currently have no available agents, please contact us during office hours on 0330 024 1730.'
Will definitely not be using them again!