printerspareparts.co.uk Reviews 

427
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently found the specific parts they needed, even for hard-to-find items, and appreciated the helpful assistance in identifying correct components. Many people reported that the products were exactly as described, often genuine, and worked perfectly to resolve their printer issues upon installation. Reviewers consistently praised the fast and prompt delivery service, with items arriving quickly, well-packaged, and in good condition. The overall service received high marks for being excellent, efficient, and providing a smooth experience from order to resolution. However, some customers experienced lengthy delays before their orders were shipped or received, with a few noting that their orders did not arrive as expected.

What people talk about most

Product

People report positive experiences with products, frequently highlighting that items are genuine, new, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and fast delivery... See more

Order

Consumers find the ordering process to be positive, with many reporting it was smooth, quick, and easy to... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and speed. Customers... See more

Quality

Users describe positive interactions with quality, noting that parts often arrive in good condition, are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

Having difficulty in purchasing a replacement adapter for my printer, my web search found this printer spare parts company and so glad I did. They were so helpful and although the exact adapter was no... See more


Company details

  1. Printer and Scanner Store
  2. Printer Repair Service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

427 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(427)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Better support than Canon.

My Canon printer failed within its guarantee period, but Canon were unable to supply the part required for it. Fortunately, I was able to find the item required from this company, which delivered the items required within a few days. Far better service than the manufacturer!

November 13, 2025
Rated 5 out of 5 stars

The print head arrived promptly

The print head arrived promptly and was a genuine Canon spare part. On installation it worked perfectly as verified using Nozzle Check.

October 9, 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you for your 5 star review :)

Rated 5 out of 5 stars

Simple

Simple , easy , delivered on time ,

Printer now fixed, excellent service

September 30, 2025
Rated 2 out of 5 stars

it would have been nice if I got my…

it would have been nice if I got my order but sadly not .regards

September 30, 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Alexander, I am really sorry your order did not get to you. However, as we explained to you earlier this week by email, you omitted to put your full address on the order, so unfortunately Royal Mail couldn't deliver. I have just refunded you for the part, which arrived back to us this morning. If you wish to reorder the part which was ordered specially for you, it is here in stock.

Rated 5 out of 5 stars

Very helpful when I enquired about how…

Very helpful when I enquired about how to fit one of the kits, put the instructions online straight away, and on a Sunday.

I've now bought the kit, and it works a treat. £45 is quite a lot for a couple of pieces of plastic, but if it stops the printer misfeeding it will be well worth it.

September 15, 2025
Rated 5 out of 5 stars

Helpful and efficient service

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order.
The spares were delivered promptly and our printer problem was resolved. We will certainly know who to ontact if we need any further assistance. Thank you for such good service.

August 29, 2025

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