printerspareparts.co.uk Reviews 

427
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently found the specific parts they needed, even for hard-to-find items, and appreciated the helpful assistance in identifying correct components. Many people reported that the products were exactly as described, often genuine, and worked perfectly to resolve their printer issues upon installation. Reviewers consistently praised the fast and prompt delivery service, with items arriving quickly, well-packaged, and in good condition. The overall service received high marks for being excellent, efficient, and providing a smooth experience from order to resolution. However, some customers experienced lengthy delays before their orders were shipped or received, with a few noting that their orders did not arrive as expected.

What people talk about most

Product

People report positive experiences with products, frequently highlighting that items are genuine, new, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and fast delivery... See more

Order

Consumers find the ordering process to be positive, with many reporting it was smooth, quick, and easy to... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and speed. Customers... See more

Quality

Users describe positive interactions with quality, noting that parts often arrive in good condition, are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

Having difficulty in purchasing a replacement adapter for my printer, my web search found this printer spare parts company and so glad I did. They were so helpful and although the exact adapter was no... See more


Company details

  1. Printer and Scanner Store
  2. Printer Repair Service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

427 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(427)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

All went well.
Painless ordering.
Quick delivery.
Part worked without problem.
Job done.

July 21, 2025
Rated 5 out of 5 stars

fantastic service

delivery was on time quality of products fantastic good communication and full tracking which is always great.highly recommend this company and will be using again

July 18, 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you Janet, so glad we could help. Kind regards Kim

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering, prompt service and a very competitive price.

July 16, 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Hi Carol, thank you for your 5 star review. It means alot to us as a small business.

Rated 5 out of 5 stars

Best Price Available

Needed printheads for one of my Canon mega tank printers which are getting a little hard to find now. These guys not only had what I needed they were also at a fantastic price. Very happy customer.

July 7, 2025
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Reply from printerspareparts.co.uk

Thank you, Marilyn. We tyry to be competitive and buying direct from Canon and in large quantities, helps us with this. Kind regards Kim

Rated 5 out of 5 stars

Speedy delivery.

Goods purchased from New Zealand arrived in record time. Most impressed.
Part not available in NZ, so great I can now use my printer again.

July 11, 2025
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Reply from printerspareparts.co.uk

Thank you Ella for your 5 star review. It's good to know our customs procedures work efficiently. Kim

Rated 5 out of 5 stars

Fast delivery

Fast delivery, which i found absolutely fantastic. Wouldn’t hesitate to use this company again. Great service and help when needed 👍🇩🇰

July 4, 2025
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Reply from printerspareparts.co.uk

Dear Michael, so glad we could help. Thank you for your 5 star review.Kind regards Kim

Rated 5 out of 5 stars

Good communication

Good communication as to availability, allowing me to shop elsewhere if I chose, I decided to stay with this company and received a prompt service. Nice to be given a choice.

July 3, 2025
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Reply from printerspareparts.co.uk

Thank you, Christine for your 5 star review. It means alot to us as a small business

Rated 5 out of 5 stars

Genuine parts and good value

Website was very straightforward to use. Needed to replace 2 print heads for my printer. Ordered them on Tuesday and they arrived on Friday (live in N.I). Very fast delivery and very good price. Genuine parts and I am very happy

June 16, 2025
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Reply from printerspareparts.co.uk

Dear Katy, I'm glad we could help and the printheads got to you quickly in Northern Ireland

Rated 4 out of 5 stars

Unobtainable part obtained

I have an ageing but trusty Epson 1750N colour laser. This is no longer supported by Epson. Parts are increasingly hard to find. I had accidentally smashed the lugs that hold the printer's paper tray extension. Although a trivial part, its absence made for great inconvenience if printing more than a few pages.
printerspareparts were able to supply one. Its just a piece of plastic with a couple of lugs but its great to have one again.
Great service and relatively fast delivery (~3 weeks).
Judged simply on the product, the service overall and its arrival well on time I would award 5 stars.
However.....
a)I think the website needs to provide better diagrams.......I was unable to "blow up" the diagram using Adobe or anything I tried. Whilst I was pretty sure that the part WAS the one I needed, the poor quality of the diagrams cast just a little doubt in my mind. Ok, I suppose I could have phoned.
b)I paid £53.38 for a piece of plastic. Some of this was VAT, and delivery charges but it seems very expensive for what it is.
So 4 stars rather than 5

June 4, 2025
Unprompted review
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Reply from printerspareparts.co.uk

I am glad we could help with obtaining the part/s that you needed. I am sorry that you found them expensive but unfortunately that is often the way with parts for older printers. The diagrams are generally taken from the parts diagrams from a site we subscribe to. I'm sorry if you found it of a poor quality. If you need further help in the future please do not hesitate to email us and we can do our best to help.

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