printerspareparts.co.uk Reviews 

427
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently found the specific parts they needed, even for hard-to-find items, and appreciated the helpful assistance in identifying correct components. Many people reported that the products were exactly as described, often genuine, and worked perfectly to resolve their printer issues upon installation. Reviewers consistently praised the fast and prompt delivery service, with items arriving quickly, well-packaged, and in good condition. The overall service received high marks for being excellent, efficient, and providing a smooth experience from order to resolution. However, some customers experienced lengthy delays before their orders were shipped or received, with a few noting that their orders did not arrive as expected.

What people talk about most

Product

People report positive experiences with products, frequently highlighting that items are genuine, new, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and fast delivery... See more

Order

Consumers find the ordering process to be positive, with many reporting it was smooth, quick, and easy to... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and speed. Customers... See more

Quality

Users describe positive interactions with quality, noting that parts often arrive in good condition, are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

Having difficulty in purchasing a replacement adapter for my printer, my web search found this printer spare parts company and so glad I did. They were so helpful and although the exact adapter was no... See more


Company details

  1. Printer and Scanner Store
  2. Printer Repair Service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

427 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(427)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

New Canon print head for MX925

New Canon print head for MX925, want sure about spending £90 on an old printer but still lots of ink cartridges! Took a gamble on this genuine Canon one as lots of fakes out there! Arrived promptly and now fitted to the printer and all working as good as new, hopefully for another few years. I would recommend this seller.

March 31, 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Paul, thank you for your very kind review. I'm glad we could keep your printer working. We are a Canon Partner, so all our Canon parts are bought directly from Canon.

Rated 5 out of 5 stars

Great service

I was able to find the exact part I was looking for. Easy to order. Item dispatched very quickly and arrived equally quickly.

March 4, 2025
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Reply from printerspareparts.co.uk

Thank you, for your 5 star review. It is much appreciated.

Rated 5 out of 5 stars

Great customer service

Great customer service, very fast delivery and competitively priced. I’ll definitely order from this company again.

March 5, 2025
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Reply from printerspareparts.co.uk

Thank you David for your kind review. It means alot to us

Rated 1 out of 5 stars

Placed order 2 weeks ago

Placed order 2 weeks ago! no delivery, no email response, call goes straight to voicemail! paid £300- not heard anything!!! part was urgently needed for a nursery school!!!!!

February 11, 2025
Unprompted review
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Reply from printerspareparts.co.uk

Dear Faiza, I am sorry for the delay in getting the part to you. There was an ETA of 3-5 working days but I appreciate it took longer than that. This was due to Canon not having the stock at the time of your order. I can see that we didn't take your money until the 12th February, when we were sure we could get the part, but at this time we shouId have explained the delay. I can see that we emailed you on the 24th February, and the part was delivered on the 25th. Once again my apologies for the delay and the communication failure. Kind regards Kim

Rated 1 out of 5 stars

Been over 2 weeks still not revicived…

Been over 2 weeks still not revicived item, also emailed no reply and also every time I ring the phone number it goes to voicemail. Very disappointed.

February 19, 2025
Unprompted review
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Reply from printerspareparts.co.uk

Dear Chloe, I am sorry you have had a problem with your order. Unfortunately I cannot see any record of your order, when I search by your name. Please can you let me have the order number and part you are requiring and I will be able to help you. Kind Regards Kim

Rated 5 out of 5 stars

Good service

Easy to find the part and quick delivery

February 4, 2025
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Reply from printerspareparts.co.uk

Thank you Michael. I'm glad you found the website easy to use.

Rated 5 out of 5 stars

Unfortunately part was damaged on…

Unfortunately part was damaged on receipt. Communication and refund timely. Will use again. Thanks

February 3, 2025
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Reply from printerspareparts.co.uk

Once again our apologies for the damaged part. Thank you for saying you will use us again.

Rated 5 out of 5 stars

Excellent

Easy to use website, very quick service.

January 30, 2025
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Reply from printerspareparts.co.uk

Glad we could help, Matt. Thank you for the kind review.

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