Printerval Reviews 415

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently receiving items that did not match descriptions or were of poor quality, including issues with print quality and sizing. Customers also encountered significant problems with their orders, such as items not arriving, incorrect items being sent, or orders taking an exceptionally long time to process. The delivery service was a major source of frustration, with many experiencing lengthy delays, missed delivery dates, and packages arriving well after they were needed. Some people were dissatisfied with the refund process, reporting difficulties in obtaining refunds or receiving no response to their requests. However, some customers also noted satisfaction with the quality of certain items like a personalized wine glass, a knit beanie, a wall clock, and a custom apron, and a few even reported positive experiences with customer service regarding order mistakes and quick refunds.

What people talk about most

Product

Reviewers mention negative feedback about product quality and accuracy. Many customers report receiving items... See more

Order

Reviewers highlight negative aspects of order experiences. Many customers report not receiving their ordered... See more

Delivery service

Consumers find delivery service to be negative. Many reviewers report extremely long wait times, with some... See more

Quality

Customers consistently express disappointment with product quality. Many reviewers report items being poor... See more

Refund

Clients share negative opinions on refund. Many reviewers report significant difficulties in obtaining... See more

Reviews shaping this summary

Rated 1 out of 5 stars

-minus 100 stars.Dreadful.Medium tshirts so small would fit a12year old girl.Customer service so backed up with complaints from all their other unhappy customers simply unable to deal with mine. Pat... See more

Company replied

Rated 1 out of 5 stars

Description of item wrong, total rubbish , I expected small personalised garden gnome, what I got was a plastic stick with image on it ,unbelievable, I'll be embarrassed to give this to the perso... See more

Rated 1 out of 5 stars

Didn't receive order. Ordered before Xmas paid extra for speedy delivery. 3 months on still not received. Rubbish support , rubbish website takesxyou round in circles. Do Not Buy from this compa... See more

Rated 1 out of 5 stars

Dreadful timescales. Ordered and paid on the 15th December. Website claimed delivery would be by Christmas Day ( Boxing Day 5.00am. actually!) Arrived Today 8th January. 24 Days….. They need to be... See more


1.5

Bad

TrustScore 1.5 out of 5

415 reviews

5-star
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1-star

Replied to 8% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Avoid

Order incomplete. Not responding to emails. Customer service non existent.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Gave a 1 cause had no 0.orderd a item…

Gave a 1 cause had no 0.orderd a item feb 8 th.said in time fr valentines, my anniversary g8ft fr husband. It's march 9th & still ef excuses after excuses,.now they refunded the shipping after all my complaints & calls .girl hung up tday cause i.couldnt understand her. Now it's in Yanwen China! Another 30 days .They gave me 10 percent off on next item.told them never again !!!!! This company is a joke & the reps e in China & can't understand anything they say. Besides BS calling my bank fr full refund on a scam & lies ! Letting people know don't ever order fr them

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Awful products not anything like to pictures

I ordered a hat with a slogan it finally arrived. Too bad the slogan is so small you cannot read it unless you are right in top of it. This company is a ripoff do yourself a favor stay clear of Printerval. They are scammers.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

I would put 0 stars if I could

I would put 0 stars if I could - ordered a product a month ago after paying extra for express delivery - still not arrived - raised a ticket with them - received an email 2 weeks later - telling me nothing - going to report to trading standards and claim my money back from my credit card DO NOT BUY FROM THIS COMPANY !!!!

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

They sent me a blank T-shirt and then claimed that this is what I ordered when it isn't even an option on 4he ordering page. Terrible company and takes around 2 weeks for customer services to reply!

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Didn't receive order.

Didn't receive order.
Ordered before Xmas paid extra for speedy delivery. 3 months on still not received.
Rubbish support , rubbish website takesxyou round in circles.
Do Not Buy from this company.
They promised to send a replacement . Not received that either.
I've requested a refund but receive the same message .
No going via PayPal for refund!!

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Printerval at all costs

Order placed Nov 1, delivered Nov 22. Sounds good, right? The delivered item was wrong, so I opened a support ticket. I had to tell them THREE TIMES that I would like the correct item shipped. The run around ensues, countless emails back and forth, then a promise on December 22 that the replacement order has shipped. Even more emails. Today, March 3 a full 4 months later, the proper item is finally delivered.

November 2, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an item from printerval on…

I ordered an item from printerval on February 2nd 2026 and Printerval said it should arrive before March 3rd 2026 today is March 3rd and when i check my tracking order it said it left San Francisco facility on March 2nd heading towards Honolulu Hawaii this is unacceptable

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Where do I start I wish I had seen…

Where do I start I wish I had seen these reviews before I ordered my top I CAN NOT STRESS ENOUGH DO NOT ORDER FROM HERE they send the wrong item and you have no way to return because they do not allow it... They will not refund so you are being scammed from the start... No matter what you do or say even PayPal won't help .
I am hoping all who work get scammed so they know what it feels like.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Disgraceful service, do not use this company

This company is awful do not use them. They replied to my initial query about my overdue order, told me it had gone missing & they would look into it and get back to me. They have not got back to me & are ignoring my emails for a refund, absolutely disgraceful service avoid at all costs.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

They don't deserve a star in my…

They don't deserve a star in my opinion, I ordered a custom made pillow on February 3rd for my wife and was promised it would be delivered by the 12th, its now March 2nd I've contacted customer service and still haven't received an email from this company. Please! Don't waste your time with these people its a complete scam.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Read carefully - deliberately deceptive advertising

I ordered a Printed T-shirt for my son to wear at a concert. On the website I ordered a Deftones T-shirt and did not see tiny print next to the item it was a plain black t-shirt & not what was shown in the picture or description? Item arrived - plain black. Logged a low quality item, two weeks later they respond & say they have sent the correct item & I can get the design printed for an extra £6.00 or get a £5.00 refund on an item that cost £16.99. Deliberately deceptive advertising. I am going to take this up with Online Retail Trading & Trading Standards as they are deliberately misleading buyers.

February 4, 2026
Unprompted review

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