Printingpleasure Reviews 154

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Good price compared to the ridiculous price of the original HP cartridges. My printer hasn't particularly liked them & keeps saying that they're not original HP ones (it's not wrong 😆). But after l... See more

Company replied

Rated 5 out of 5 stars

I've been using Printingpleasure to replace the inks for my Canon IP8750 printer for the past 2 years and I'm super happy with it. The cartridges are immediately recognised by my printer and I'm reall... See more

Company replied

Rated 5 out of 5 stars

First time I have ordered off Printingpleasure, I ordered a Multi Pack Colour and Black cartridges, was alarmed to find the colour one did not work, on contacting seller a new cartridge was dispatche... See more

Company replied

Rated 5 out of 5 stars

As a small printer user I didn't want to pay a fortune for a new one. Printing Pleasure satisfied my need with a Pantum mono laser printer at a very good price. Their delivery schedule was impressive... See more

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3.9

Great

TrustScore 4 out of 5

154 reviews

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Rated 1 out of 5 stars

I hope you don't need customer service!

Placed an order on 18/09, said was shipped very shortly after. Waited... no delivery... Said was with Evri for delivery. No delivery. From Oct 3rd - today I have tried 4 different times, 4 different days, to contact printingpleasure and no response. No phone number available to contact them. No response from their customer service online contact form or their published email address. Very upset customer.

September 18, 2022
Rated 1 out of 5 stars

I have not received my goods despite…

I have not received my goods despite sending an email to complain.

July 1, 2022
Printingpleasure logo

Reply from Printingpleasure

Hi
I'm really sorry for your experience but your parcel has been lost/stuck during shipment process:
https://www.evri.com/track/#/parcel/h01pja0024556157/details
In that case we can offer you a free replacement or full refund.
Please write us which option is better for you.
Kind regards

Rated 2 out of 5 stars

Good company but lacking in customer service

Total Lack of customer service. Feel abandoned. Purchased ink cartridges that turn out faulty, was offered full refund, but never got it and all messages left unanswered. It was a excellent company at the start but total rubbish now. Finally issued refund accepted with thanks. Please improve your communication

June 25, 2022
Unprompted review
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Reply from Printingpleasure

Hi,
We're sorry, but despite our best efforts, we still can't find your order in our system. Please give me your order number.
We will try to fix any inconvenience.
Thank you and sorry again
Best regards

Rated 5 out of 5 stars

Arrived promptly

Arrived promptly, and works. What more can you ask for

June 17, 2022
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Reply from Printingpleasure

Hi
Thank you for your opinion.
We really appreciate that
Regards

Rated 5 out of 5 stars

Great Product

Great product at a very good price with speedy delivery. Many Thanks

June 11, 2022
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Reply from Printingpleasure

Thank you very much for this opinion :)
We invite you again!

Rated 5 out of 5 stars

Excellent service

Excellent service. I have not opened the parcel yet, but expect the same quality of printer cartridges as previously ordered.

June 1, 2022
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Reply from Printingpleasure

Thank you ;)

Rated 5 out of 5 stars

Easy to order exactly what I wanted

Easy to order exactly what I wanted. The package arrived on time and I was kept informed of the expected delivery. The cartridges were in good order, well packed and secure.

May 27, 2022
Printingpleasure logo

Reply from Printingpleasure

Hi,
That is good to hear! :)
We invite you again
Regards

Rated 5 out of 5 stars

Rapid response

Rapid response - at a good price. Used them before and thoroughly recommend.

March 26, 2022
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Reply from Printingpleasure

Hi, great. Thank you :)

Rated 1 out of 5 stars

twice weve had orders cancelled after…

twice weve had orders cancelled after chasing up days after the last delivery date
with no apologies
avoid

March 23, 2022
Printingpleasure logo

Reply from Printingpleasure

Hi,
I'm really sorry for this.
There was an error in our system and we had to cancel it.
Everything should be working fine now.
We are very sorry for this situation.
Thank you for your understanding

Rated 1 out of 5 stars
Printingpleasure logo

Reply from Printingpleasure

Hi,
I am very sorry for all the problems our courier has caused you.
I just contacted you by email to help you resolve this inconvenience.
We are waiting for your message
Best regards

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