PrintsField Reviews 

442
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

È chiaramente una truffa!!! Inviano cose differenti rispetto a quello ordinato. Prendono tempo scusandosi e promettendo rimborsi che non avvengono mai! TRUFFA!!!! It's clearly a scam!!! They send d... See more

Rated 4 out of 5 stars

I love the boxers I bought my hubby, with my face on of course. :D The quality of the product was actually way better than I expected. Unfortunately there was some problem with my order going trough a... See more

Company replied

Rated 5 out of 5 stars

Recived these as a gift, so I can only comment on the product itself. The socks are brilliant, the print includes two different images, which makes them all the more special. My cat is less impressed,... See more

Rated 5 out of 5 stars

Looking for a way to make your outfit that little bit more funky and unique? Then go grab yourself a pair of groovy socks! But not just any pair of groovy socks - design yourself a custom pair of pe... See more

Company replied

Company details

  1. Printed Clothing Store

Information provided by various external sources

Print your best friend's face on your socks and try not to laugh! We bet you can't do it! Our collections of custom socks with picture, designer socks, personalized socks, hooded blankets, boxers and other gifts are just awesome! Each order supports our local animal shelter! Deal with it!


Contact info

3.7

Average

TrustScore 3.5 out of 5

442 reviews

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3.7

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(442)

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Rated 1 out of 5 stars

Very disappointing service and false…

Very disappointing service and false information on the website. I have ordered this as a Christmas gift in November, hoping to receive it on time. On the website it states that the process takes up to 3 days to design and max 2 days to produce this, so all together after max 5 days you should receive the notification that it has been shipped. Now it's been more than 2 weeks already and I still did not hear anything. The sad part however is that the customer support was really bad, I emailed them probably 7 times by now, first asking for update and eventually asking for a refund (as I feel like if no one bothers to provide a feedback then perhaps it's a sham). The only time I got a reply it was to say that my order is in production stage and will be shipped asap. Needless to say I still did not get any automated message to confirm that this is actually shipped. I understand that it's a busy time, but around holiday season it would be nice if you would manage client expectations better. If your website states that it takes max 5 days, I rely on it to be on time for me to receive it on Christmas. Additionally if you really can't fulfil your promises, could you please at least provide the updates and refunds? As you can imagine after christmas this present will be obsolete, so that is certainly a waste of money for me. I would not recommend this website to anyone.

December 13, 2019
Unprompted review
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Reply from PrintsField

Dear Vaiva,

thank you very much for your valuable feedback. We're sorry to hear you didn't receive a quick reply on the status of your order. I know it's super important to know the current state of the process when you're waiting for a product that is meant for a Christmas gift. That's why we do our best to give you feedback as soon as possible. Unfortunately, because of the number of requests in the pre-holiday season, our average response time was a bit longer than usual. But we're back on track now! ;) Also, I've just checked the status of your order and it seems that it's been delivered in the meantime. We'll be glad to hear back from you! ;)

Have a wonderful day!

Best,
Your PrintsField Team

Rated 5 out of 5 stars

Love it!!

Love it!!! Exactly as I imagined it too look like and very good quality. Recommend!

December 7, 2019
Unprompted review
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Reply from PrintsField

Dear Frida,

thank you so much for the 5* review! We're so happy you enjoyed your purchase :)

Have a wonderful day and Merry Christmas!

Best,
Your PrintsField Team

Rated 1 out of 5 stars

Impossible to recommend

Impossible to recommend!

It might seem like a fun gift but the service is totally not worth it. There are a lot of companies out there that offer the same and ship in the products in less than 2 weeks.

Let's start with the false advertising in the website - They say that we as a customer should order before 25.11 in order to get the product before Christmas... For some reason I believed the shipping would be relatively fast and that I could offer these as a christmas gift...
Well, the shipping is soooo long that if you want to offer these as a christmas gift you need to order in the beginning of November minimum!
Secondly, once i realized how long the shipping would take (I ordered it on the November 28th) and that I wouldn't receive it on time, I contacted the company via the only available way: the contact email that is mentioned even on the replies to the reviews. I asked what was the status of the order (maybe if it was about to be shipped, it might arrive on time). No answer...
I asked this morning to cancel my order even with the cancellation fee mentioned in the website. No answer...

So how can they offer a product that it takes MONTHS to arrive and offer no efficient way to contact them and to make changes to the order?
Basically now I have to choose between waiting for some kind of activity from their side and I will probably end up OR without christmas gifts OR with less 40 euros that I just wasted on a bad service.

December 6, 2019
Unprompted review
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Reply from PrintsField

Dear Ana,

thank you very much for taking the time to review our service. I think we're in touch via Support :) I'd be grateful for your confirmation if the refund has uccessfully landed back on your account :) Thank you so much in advance!

Best,
Your PrintsField Team

Rated 1 out of 5 stars

Definitely not a good quality product!

I’ve just received my socks, after 1 month of waiting. I started suspecting it’s not going to turn out ok when I was given a tracking link that had status “unknown” all throughout this month. The parcel I received is an envelope plastered in Chinese stamps and the socks were stuffed into a very cheap plastic ziplock bag with a strong chemical smell. The socks are really poor quality and are definitely not worth the price I paid for them. I read some of the other reviews and I saw the company answers about their collaboration with this Chinese manufacturer that has an “unblemished” reputation, and I wonder if it’s so unblemished, why don’t they put it up on their company website so people get a better idea about the delivery times and the quality of the product? Plus the dozens of emails they send you, written with a lot of typos and questionable design. Don’t buy gifts from this company, you’re going to disappoint your loved ones big time!

December 2, 2019
Unprompted review
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Reply from PrintsField

Dear Evelina,

thank you very much for your opinion. We appreciate your constructive feedback very much - no matter if it’s positive or negative. Of course, you have the right to be dissatisfied with the final result. Sometimes, the end result is slightly different from the project, in such cases, we are always ready to make a new product and send as compensation. Please, just send us a picture on our customer care address.

When it comes to production details, we attach great importance to the quality of products that our customers receive. So if there are any doubts about this, we would be grateful for some details. Production outside Europe allows us to create a fully personalized product for our customers at an affordable price. So if the quality of the socks does not fully meet your expectations, please let us know at contact@printsfield.com and we will offer a satisfying solution

Have a great day!

Best,
Your PrintsField Team

Rated 5 out of 5 stars

@soyignaciomontes loves @printsfield

I love my new Printsfield socks, they are very soft and comfortable. I will buy more for custom socks with my favorite photos
@soyignaciomontes

December 2, 2019
Unprompted review
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Reply from PrintsField

Hi,

we're so happy you're satisfied with your experience with our brand! It makes us feel that our everyday work is worth the effort! <3

Have a great day! :)

Best,
Your PrintsField Team

Rated 5 out of 5 stars

I really like the socks of this brand

I really like the socks of this brand, because they have a very colorful and particular design.

November 18, 2019
Unprompted review
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Reply from PrintsField

Hi,

thank you so much for taking your time to review our products and service, we really appreciate it!

Have a wonderful day <3

Best,
Your PrintsField Team

Rated 5 out of 5 stars

5 STARS

Excellent service, high quality product that can be customized as you wish.
BUUUUY IT!

November 14, 2019
Unprompted review
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Reply from PrintsField

Dear Francesca,

thank you very much for the 5* review! We really appreciate your opinion! :D

Have a wonderful day!

Best,
Your PrintsField Team

Rated 5 out of 5 stars

I'm in love with this socks 😍

I'm in love with this socks 😍
You can choose everything, from the frame to the picture on it where you can choose what include or not include 🎀

November 6, 2019
Unprompted review
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Reply from PrintsField

Dear Nastascia,

thanks for taking your time to review our products and the service! We're so happy that you liked your purchase :3 Have a wonderful day!

Best,
Your PrintsField Team

Rated 5 out of 5 stars

Very funny

Very funny, they will be a perfect christmasgift.

November 5, 2019
Unprompted review
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Reply from PrintsField

Dear Ywonne,

thank you so much for your nice review ;)

Have a great evening!

Best,
Your PrintsField Team

Rated 4 out of 5 stars

A really funny good product

A really funny good product! Socks are fantastic!

October 31, 2019
Unprompted review
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Reply from PrintsField

Dear Martina,

thank you very much for taking your time to review our product ;) It makes us so happy to hear that the product you received met your expectations! :)

Have a wonderful evening!

Best,
Your PrintsField Team

Rated 5 out of 5 stars

Excellent service and excellent…

Excellent service and excellent product.Customer care on the ball...

October 25, 2019
Unprompted review
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Reply from PrintsField

Dear Maria,

thank you so much for your kind review! It makes us so happy to know that you're satisfied with your product and our CC-service ;)

Have a wonderful evening!

Best,

Rated 5 out of 5 stars

They are super funny 😂😂😂 they are…

They are super funny 😂😂😂 they are very soft and the print is of good quality! Really cute and funny as a present

October 7, 2019
Unprompted review
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Reply from PrintsField

Dear Giusi,

thank you very much for your 5* review! It makes us happy to hear you're satisfied with the quality of our products :) Have a wonderful evening :)

Best,
Your PrintsField-Team

Rated 5 out of 5 stars

WOW!!!

THE BEST GIFT EVER I LOVE IT!!!

October 2, 2019
Unprompted review
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Reply from PrintsField

Dear Cristian,

thank you very much for your review! It's so nice to hear you liked our products :) Have a wonderful evening!

Best,
Your PrintsField-Team

Rated 5 out of 5 stars

Excellent

To me this is a fabulous idea for a gift to make to your close ones. I really like the quality of the material and the print. I really recommend them.

September 30, 2019
Unprompted review
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Reply from PrintsField

Dear Alexandra,

thank you so much for taking your time to review our products :) We're so happy you're satisfied with your experience with PrintsField :) Have a great evening!

Best,
Your PrintsField-Team

Rated 5 out of 5 stars

Excellent 🙌🏻

I love this socks 🧦 🥰

September 27, 2019
Unprompted review
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Reply from PrintsField

Dear Valentina,

we're so happy to hear your happy with your purchase :)

Have a wonderful evening!

Best,
Your PrintsField-Team

Rated 5 out of 5 stars

Absolutely love these socks!

Absolutely love these socks!

I got some made for my boyfriend and I as a fun little joke and they turned out to be super comfortable.

Shipping definitely took longer than I expected but it was worth the wait! Absolutely buying these for my families Christmas

September 25, 2019
Unprompted review
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Reply from PrintsField

Dear Holly,
thank you very much for your time and the nice opinion. We are very happy that our products have met your expectations - it's the greatest satisfaction and a signal that we are doing a good :) Delivery time is not only the product's journey, but also the design process and order processing. Depending on the number of orders, it takes up to several weeks :) Once again - many thanks! Have a wonderful evening!

Best,
Your PrintsField-Team

Rated 1 out of 5 stars

It's been 3 weeks now since my order…

It's been 3 weeks now since my order and I'm still waiting for someone to answer me where the socks that I already paid for are.

September 24, 2019
Unprompted review
PrintsField logo

Reply from PrintsField

Hi!

thank you for sharing your opinion on our service. We're sorry to hear that the delivery's taking more than expected and will be happy to help you track your delivery. Could you please send us your order number at contact@printsfield.com? Our CC-Team will be more than happy to assist you :)

I hope I could help you, don't hesitate to contact us in case of any questions. I hope your order will arrive any day :)

Have a great evening!

Best,
Your PrintsField-Team

Rated 1 out of 5 stars

Their discount wheel is scam...

Their discount wheel is scam...
I have tried with i kid you not 80 different emails and every time it lands on the 10% discount...
I would respect if it just said here's a 10% discount but it makes it look like it is possible to win free socks and 40% discount.

If Printsfield want to say otherwise then i would like some proof since my "studies" have shown that it is a scam..

I don't know about their actual products but the wheel makes me want to not shop there :))

September 3, 2019
Unprompted review
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Reply from PrintsField

Nothing good comes easy Lasse, you only need to try harder. Thank you for leaving a feedback for us, we assure you that our discount wheel is legitimate and always rewards perseverance. Have an amazing day.

Your PrintsField Team

Rated 5 out of 5 stars

I love my custom socks

I love my custom socks. Wonderful quality and PrintsField has excellent communication.

August 29, 2019
Unprompted review
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Reply from PrintsField

Dear Bailey,

thank you so much for the kind review. We're so happy you're satisfied with our products as well as the entire service :3 Have a wonderful evening!

Best,
Your PrintsField-Team

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