OUTSTANDING CUSTOMER SERVICE There was a minor issue with the order I placed online so they phoned me immediately and offered a solution, which was better than expected. Great communication and exce... See more
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Excellent products, excellent service and easy to order. Should be a 5 star review really, and it would of been if not for the fact they use Parcel Force to distribute. True to form they seem incapabl... See more
Delighted with the products - Edison Retro Bulbs, Lampholders and Retro cable. Brilliant and friendly customer service. Helpful advice on technical front and minor product issues were sorted out spe... See more
Was not sure which light/bulb ceiling rose combination we needed. Spoke to the very helpful Christian and our decision was easily made! He even rang after I’d made the online purchase to tell us when... See more
Company details
Information provided by various external sources
Suppliers of bespoke LED Lighting, we are specialists in all aspects of the lighting industry. Our prices are competitive and we offer expert technical knowledge on all of our products.
Contact info
Gregory Way 10, SK5 7ST, Stockport, United Kingdom
- 01617110015
- Orders@prismalighting.co.uk
- prismalighting.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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No refund
I bought 2 lights which were in stock paid for them then received an email telling me they weren’t in stock due to an oversight and the supplier had discontinued them and how would I like to proceed I initially asked if they had an alternative no reply so I sent an email requesting a refund not received an acknowledgment email nor a refund
Great product and even better customer…
Great product and even better customer service.
Highly recommend Prisma Lighting
Highly recommend Prisma Lighting. I asked a question on their online chat really late at night and they replied! Great service and my purchase arrived really quick. Will definitely use them again.
Just great….
Great service, great products, great prices. Really helpful staff with a great can do attitude with advice throughout the purchase and after sales service. Will definitely shop here again and recommend to all my friends.
Excellent service I made a mistake
Excellent service I made a mistake, put drop off instead of delivery. They sorted for me within minutes
Thank you great customer support
Nicest cable I ever did see
Nicest cable I ever did see. on time delivery. what's not to like
Really quick service
Really quick service. Good quality. Sadly will have to return item as ordered an xxl by mistake. Returns appear straightforward.
Great product
Great product - delivery was a bit long but apart from that I would certainly recommend.
Definitely recommend Prisma Lighting
Definitely recommend Prisma Lighting. Fast efficient service. Very pleased with my selection of light bulbs.
Excellent great service
Excellent product
Excellent product, never new you could buy a product that changed a spotlight to a pendant just moved to a new apartment, with far to many spotlights, so a pendant over island is great , great ,
Product came as described and on time
Product came as described and on time. Competitive pricing and can’t fault the service.
Very good service
Will use again
Their website was easy to use,I received my order within a couple of days,I will use Prisma in future excellent service.....thank you
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