OUTSTANDING CUSTOMER SERVICE There was a minor issue with the order I placed online so they phoned me immediately and offered a solution, which was better than expected. Great communication and exce... See more
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Excellent products, excellent service and easy to order. Should be a 5 star review really, and it would of been if not for the fact they use Parcel Force to distribute. True to form they seem incapabl... See more
Delighted with the products - Edison Retro Bulbs, Lampholders and Retro cable. Brilliant and friendly customer service. Helpful advice on technical front and minor product issues were sorted out spe... See more
Was not sure which light/bulb ceiling rose combination we needed. Spoke to the very helpful Christian and our decision was easily made! He even rang after I’d made the online purchase to tell us when... See more
Company details
Information provided by various external sources
Suppliers of bespoke LED Lighting, we are specialists in all aspects of the lighting industry. Our prices are competitive and we offer expert technical knowledge on all of our products.
Contact info
Gregory Way 10, SK5 7ST, Stockport, United Kingdom
- 01617110015
- Orders@prismalighting.co.uk
- prismalighting.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Brilliant company selling unique components
The customer service from this company is second to none! I sent them a message on a Sunday evening of bank holiday weekend and not only got an immediate response, but helpful suggestions and answers to my questions.
The delivery was extremely fast, and the quality of product is superb. Highly recommended!
AMAZING customer service!
Wonderful products and the most AMAZING customer service. These guys Are so passionate about what they do and they really go above and beyond. Would 100% recommend.
All good
All good. Good comms, arrived as they said it would can't fault them.
Great products and fast delivery
Great products and fast delivery. Very impressed and will be ordering more products from this company.
Excellent!
Excellent product. Prompt delivery. Couldn't ask for more!
Helpful with queries
Helpful with queries, items good quality & arrive quickly
Love love love the lightbulb
Very good service and pricing
Lighting cord
I was very impressed with the speed my order was delivered, I have sent a further query, but have yet to receive a response. But overall 100%happy for a 5***** service.
Super customer service!
Fast delivery and I was kept informed of the progress of my order the whole of the way through. Bulb is beautiful. Highly recommend this shop!
Fast and really good product
Excellent service from Daniel.
Great price and very reliable
Great price and very reliable - product arrived quickly and very well packaged!
great service
Superb company
Superb company. Very quick turn around, clear comms and some great lights
Clear they value the customer experience
This company will go far!
Brilliant product with speedy service
I really like ti
I really like ti, the delivery service is really good. Very happy with it.
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