Prisma Lighting Reviews 

174
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

OUTSTANDING CUSTOMER SERVICE There was a minor issue with the order I placed online so they phoned me immediately and offered a solution, which was better than expected. Great communication and exce... See more

Rated 4 out of 5 stars

Excellent products, excellent service and easy to order. Should be a 5 star review really, and it would of been if not for the fact they use Parcel Force to distribute. True to form they seem incapabl... See more

Rated 5 out of 5 stars

Delighted with the products - Edison Retro Bulbs, Lampholders and Retro cable. Brilliant and friendly customer service. Helpful advice on technical front and minor product issues were sorted out spe... See more

Rated 5 out of 5 stars

Was not sure which light/bulb ceiling rose combination we needed. Spoke to the very helpful Christian and our decision was easily made! He even rang after I’d made the online purchase to tell us when... See more

Company details

  1. Home & Garden

Information provided by various external sources

Suppliers of bespoke LED Lighting, we are specialists in all aspects of the lighting industry. Our prices are competitive and we offer expert technical knowledge on all of our products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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No recent history of asking for reviews

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4.8

All reviews

(174)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant company selling unique components

The customer service from this company is second to none! I sent them a message on a Sunday evening of bank holiday weekend and not only got an immediate response, but helpful suggestions and answers to my questions.
The delivery was extremely fast, and the quality of product is superb. Highly recommended!

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

All good

All good. Good comms, arrived as they said it would can't fault them.

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Lighting cord

I was very impressed with the speed my order was delivered, I have sent a further query, but have yet to receive a response. But overall 100%happy for a 5***** service.

July 15, 2020
Unprompted review
Rated 5 out of 5 stars

Super customer service!

Fast delivery and I was kept informed of the progress of my order the whole of the way through. Bulb is beautiful. Highly recommend this shop!

July 8, 2020
Unprompted review
Rated 5 out of 5 stars

Superb company

Superb company. Very quick turn around, clear comms and some great lights

Clear they value the customer experience

This company will go far!

June 17, 2020
Unprompted review

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