OUTSTANDING CUSTOMER SERVICE There was a minor issue with the order I placed online so they phoned me immediately and offered a solution, which was better than expected. Great communication and exce... See more
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Excellent products, excellent service and easy to order. Should be a 5 star review really, and it would of been if not for the fact they use Parcel Force to distribute. True to form they seem incapabl... See more
Delighted with the products - Edison Retro Bulbs, Lampholders and Retro cable. Brilliant and friendly customer service. Helpful advice on technical front and minor product issues were sorted out spe... See more
Was not sure which light/bulb ceiling rose combination we needed. Spoke to the very helpful Christian and our decision was easily made! He even rang after I’d made the online purchase to tell us when... See more
Company details
Information provided by various external sources
Suppliers of bespoke LED Lighting, we are specialists in all aspects of the lighting industry. Our prices are competitive and we offer expert technical knowledge on all of our products.
Contact info
Gregory Way 10, SK5 7ST, Stockport, United Kingdom
- 01617110015
- Orders@prismalighting.co.uk
- prismalighting.co.uk
4.8
Excellent
174 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely brilliant!
Great products, great prices and brilliant service. I live locally so they dropped my order off within a couple of hours on their way home rather than sending by courier! Can't recommend highly enough. A pleasure to deal with!
May 13, 2020
Unprompted review
Quick delivery.
May 10, 2020
Unprompted review
Brilliant speedy distribution &…
Brilliant speedy distribution & delivery especially at this uncertain time. Products also 1st class quality. Wouldnt hesitate to use again.
May 5, 2020
Unprompted review
Fantastic Bulb
Fantastic. Was surprised how large it was in reality and looks amazing on and off.
May 3, 2020
Unprompted review
Security light.
Received the item, would have appreciated an email to say that it had been dispatched. Have yet to install so cannot comment on product in action, but looks made to last which is what I wanted.
April 22, 2020
Unprompted review
Reply from Prisma Lighting
Hi Chrystie,
You should have received all despatch and tracking information from our courier Parcelforce on the details provided when you placed your order.
We dispatched your order on a next working day even though you paid for a 2-3 working day delivery, so I'm sorry to hear that you think the service we provided is only worth 4 stars.
Regards,
Daniel
E-commerce Manager
Good range of products, fast delivery
Good range of products, fast service, packaged well, delivered on time.
April 19, 2020
Unprompted review
Speedy service
Speedy service. Goods as expected. Excellent communication re order.
April 16, 2020
Unprompted review
easy to use website
easy to use website, transaction was smooth and amazed that the delivery arrived so quickly
April 9, 2020
Unprompted review
Amazing service in this troubled time…
Amazing service in this troubled time thank you
April 4, 2020
Unprompted review
Arrived as advertised a quality product.
April 3, 2020
Unprompted review
Great service and range of products
Great service and range of products. Excellent customer service.
March 31, 2020
Unprompted review
Excellent purchase very helpfull…
Excellent purchase very helpfull thankyou you Daniel
March 31, 2020
Unprompted review
Arrived without delay considering…
Arrived without delay considering today's climate . Products good quality
March 30, 2020
Unprompted review
Exceptional service and very quick
March 17, 2020
Unprompted review
Excellent product and came quickly
Excellent product and came quickly.
Would recommend!
March 12, 2020
Unprompted review
Great price and fast delivery
March 11, 2020
Unprompted review
Brilliant and friendly customer service.
Delighted with the products - Edison Retro Bulbs, Lampholders and Retro cable.
Brilliant and friendly customer service. Helpful advice on technical front and minor product issues were sorted out speedily and politely.
Cannot fault this firm. A pleasure to deal with.
February 24, 2020
Unprompted review
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