Private Ears Reviews 163

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warm welcomes, professionalism, and ability to put them at ease, making the entire experience pleasant. The service is frequently described as excellent, with many highlighting the efficiency of the micro-suction treatment and the relief it brings, often restoring hearing completely. The booking process is noted for being straightforward and easy, with prompt service and minimal waiting times. However, some people were dissatisfied with the outcome of their treatment, reporting pain and complications after the procedure, which required further medical attention.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their friendly, professional, and... See more

Service

People report positive experiences with service, often highlighting the friendly, professional, and efficient... See more

Booking process

Customers consistently note positive experiences with the booking process, finding it very easy and... See more

Product

Reviewers mention positive feedback about the product, with many expressing delight over noticeably improved... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment you walk through the door you are treated as a valuable customer with a warm welcome from Ali, who really makes you feel at home. The service is really more... See more

Rated 5 out of 5 stars

This was the second time I have used Private Ears. I booked an online appointment to see a practitioner regarding a blocked feeling in my right ear. When I arrived I was greeted warmly by Kim and she... See more

Rated 5 out of 5 stars

From moment you walk in the door you are put at east. So professional in every way, nothing is too much bother be it explanations, payments, ease of booking just so reassuring. Now have 100% hearing a... See more

Rated 5 out of 5 stars

I booked an appointment and received a friendly welcome from the receptionist who ensured that I was seen almost immediately. The professional consultant clearly explained the procedure for checking m... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

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Rated 5 out of 5 stars

Fantastic Service

They are so friendly quick and efficient. I never go anywhere else and highly recommend them

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt service

Very prompt service. Didn't have long to wait, the wax removal treatment took less than 20 minutes.

Highly recommended.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect solution … the only way to…

Perfect solution … the only way to safely remove wax from a blocked ear , especially by very experienced staff who really have a real commitment to remove that ear wax …… and give relief to the patient……. Well done team

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Highly professional.

A very friendly environment, from reception onwards.
I have been going for years, and find all the staff very caring and professional. Highly recommended.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional Service

This was the second time I have used Private Ears. I booked an online appointment to see a practitioner regarding a blocked feeling in my right ear. When I arrived I was greeted warmly by Kim and she confirmed I had a lot of ear wax causing my issue. The micro-suction treatment worked a treat. Great service. Have booked an annual check up to try and alleviate the recurring blockage.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

A Very Good Service

Very good earwax removing service which improved my hearing. The nurse was very careful throughout and the procedure was not painful at all. The cost is comparable to others as well. This is the 4th time I have used The Private Ear Clinic and will continue to do so.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Super experience

Super experience. Friendly and welcoming with clear explanations. No hard sell, instead just a straightforward and clear explanation of results and options. Wouldn’t hesitate to recommend them.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant Experience

Receptionist, very helpful on telephone to book an appointment. Receptionists in clinic very welcoming.

Practitioner:
Jacquie Houldey-U.C.L
Made me feel at ease, relaxed and very informative.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Well done

My husband and I have been going for ear wax removal with The Private Ear Clinic for many years and our experience has been first class, from booking to reception to having the actual procedure. Couldn’t be better. Highly recommend

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Helpful. Very fair about not charging when there is no wax. I will seriously think about giving up on that well known "should have gone to...."

September 4, 2025
Unprompted review

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