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Springhill Water Services Reviews 

725
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and professional service provided by the company. The staff, including engineers and office personnel, are frequently highlighted for being helpful, supportive, knowledgeable, and friendly. People appreciate their efficient and professional approach to resolving issues. Reviewers often commend the prompt response times, especially during emergencies, ensuring quick resolution of problems. Many also note the company's commitment to going above and beyond, providing thorough explanations and maintaining tidiness. Their reliability and consistent support instill confidence in customers.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

Customer service

Customers had positive experiences with customer service, often describing the staff as helpful, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing team! Husband seriously ill & water failed. The company rallied round dropped everything to help sort out the problem. They came on numerous times & are still keeping "an eye" on the situati... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from a company who pulled out all the stops in my hour of need. Water supply blocked & husband in ICU very seriously ill. Team members sorted out the problem & came back to check i... See more

Company replied

Rated 5 out of 5 stars

Had a problem with the pump continually cutting out by emptying the outside collection tank, before the steam could refill it because of slow flow rate. Engineer turned out a sorted the problem by... See more

Company replied

Rated 5 out of 5 stars

We got a really comprehensive water report on the private water supply in the house we were buying. This gave us the information we needed to withdraw our offer and saved us a massive amount of money... See more

Company replied


Company details

  1. Water Filter Supplier
  2. Water Pump Supplier
  3. Water Purification Company
  4. Water Softening Equipment Supplier
  5. Water Testing Service
  6. Water Treatment Supplier

Written by the company

We supply, install, and maintain water filtration systems across the North of England.


Contact info

4.8

Excellent

TrustScore 5 out of 5

725 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(725)

122 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were very helpful

They were very helpful. The plumber arrived early, made a good job of fitting a new pump, and offered advice.

June 17, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Hello,

Thank you so much for your 5 star review!

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Quick call out response

Very friendly , quick response and gets the job done

June 6, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Good afternoon,

Thank you so much for taking the time to leave us a 5 star review! Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Great company with Great staff

Experts in their field. Very knowledgeable company highly recommend. Great company with Great staff.

May 29, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Hello,

Thank you for taking the time to leave us a 5 star review! I will be sure to pass your comments on to our team.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Quality service.

Quality service.

May 19, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Hello,

Thank you for taking the time to leave us a 5 star review!

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

First class company/ first class service.

In short, this company and its staff have gone above and beyond in helping us getting our water situation out.
Can’t recommend them highly enough.

May 13, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

On time and very helpful

On time and very helpful

May 14, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Just got on with job and sorted me out.

Just got on with job and sorted me out.

May 9, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Springhill did a great job or renewing…

Springhill did a great job or renewing our pressure vessel and filter on our spring water system

May 7, 2025
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Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Fault rectified quickly and…

Fault rectified quickly and professionaly

April 30, 2025
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Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Great service

April 16, 2025
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Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Springhill Water Services provided an…

Springhill Water Services provided an outstanding annual service for my water system. They were prompt, professional, and thorough—renewing both the pH and ultraviolet filters with great care. The system is running perfectly, and I’m confident in the quality of my water thanks to their expertise. Highly recommended!

April 16, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Excellent prompt and courteous service…

Excellent prompt and courteous service can not fault Springhill 🤙

February 17, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Very professional service and the…

Very professional service and the adviser was excellent!

April 14, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Very professional

Very professional. Friendly informative staff

April 11, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Helpful and enthusiastic staff

Helpful and enthusiastic staff. Sorted a nasty problem quickly & efficiently.

October 4, 2024
Springhill Water Services logo

Reply from Springhill Water Services

Thank you for taking the time to leave us a 5 star review!

Your comments are greatly appreciated.

Take care,
Springhill Water Services.

Rated 5 out of 5 stars

Great Service

Service was easy to schedule and the technician was on-time, friendly and professional.

April 3, 2025
Springhill Water Services logo

Reply from Springhill Water Services

Hello,

Thank you for taking the time to leave us a 5-star review! Your comments are greatly appreciated.

Take care,
Springhill Water Services.

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