Pro Audio Centre Reviews 1,254

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I shopped bluetooth speakers on line and settled on a elx200-15p at pro audio however I live in Canada and the site was in Texas and the delivery wasn't allowing it to be shipped to Canada. I called t... See more

Rated 5 out of 5 stars

Great studio monitor speakers. Value for money items and though i've only had them for under one month, i think the quality of the speakers will turn out to be a good and lasting investment. The sp... See more

Rated 4 out of 5 stars

Quite pleased with the purchase. Quick set up and sound is on point. Draw back is the power cable came with damaged plug pins and tracking down customer service contact details has proved a futile ex... See more

Company replied

Rated 5 out of 5 stars

Wow what an amazing bit of equipment!! QxR 12 busking kit is amazing! Excellent sound quality SO LOUD!!! Microphone x2 are fabulous! My daughter is soooo happy this was her Christmas present! Excelle... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Pro Audio Centre - PA Systems, Pro Audio Gear, DJ Gear, Lighting and more. With years of experience in the music industry and professional sound and light market, Pro Audio Centre is the UK's leading supplier of PA systems, pro audio equipment, disco and DJ gear, lighting and more. Whether you are looking for a PA system, a new amplifier or a set of disco lights, we are sure to have the products you need.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Perfect

Perfect - did entirely what they said on the tin - one minor comment, my two orders (placed at the same time) came on two different deliveries via two different delivery agents (arrived within an hour of each other) - I didn't notice anything on the order paperwork that mentioned this might happen which threw me just a bit when the first order arrived and appeared to be "missing" a couple of items. I highly recommend this company ...

June 27, 2018
Unprompted review
Rated 1 out of 5 stars

QTX QX15PA PORTABLE PA SYSTEM, WIRELESS PA’s

The PA system that I bought came with a broken plug. After emailing them photos plus speaking to them on the phone they never sent a replacement even though they promised they would!

I now a £200+ PA system that I can’t use!

June 15, 2018
Unprompted review
Pro Audio Centre logo

Reply from Pro Audio Centre

Hello Casmine

We're very sorry to hear you’re unhappy with the service you've received from us.

As you have stated, you initially contacted us via telephone, and our representative requested you send photos of the damaged item enabling us to investigate further.

Unfortunately, following on from this phone call we did not receive any email from you, or photos of the damaged item. We do have on record one email from you dated a couple of weeks later, which our representative replied to on the same day, however after this we did not receive any further correspondence from yourself. Regretfully at the time the of this review being published we were not aware that you wished to proceed with the matter.

A member of staff will get in touch when we reopen on Monday and work with you to get this issue resolved asap. We look forward to getting everything back up and running with your purchase.

Best regards
Pro Audio Centre

Rated 5 out of 5 stars

Good adviceand support

Good advice an what to buy, quick delivery and effective support over phone to get us up and running quickly. Equipment ket expectatins set by buying advice.

June 15, 2018
Unprompted review
Rated 4 out of 5 stars

Good service but disappointed that the…

Good service but disappointed that the PA system is a group of items and a roll of wire. I had to visit an electrical shop and ask for advice on how to connect the wires together. Not the integrated system I thought I’d paid for.

June 5, 2018
Unprompted review
Pro Audio Centre logo

Reply from Pro Audio Centre

Hello Mr Butterworth,

Thank you for taking the time to provide feedback, we're glad to hear that you had a good experience with us.

We're sorry that what you received wasn't quite what you expected. We advertise on the listing that this system is provided with a 100m reel of speaker cable.

We have a team of technicians to provide phone and email support Monday - Friday. We're sorry that you felt you had to go elsewhere for advice, however we would have been happy to provide assistance with the set-up.

If you have any further questions or if there's anything else we can help you with, feel free to get in touch on 0113 88 00 138 or support@proaudiocentre.com

Best wishes,
Pro Audio Centre

Rated 5 out of 5 stars

More than happy with product and service

Yep, now had four portable powered speakers from this seller and all do exactly as advertised and delivered in a day.
On my first one the Leeds shop were immensely helpful when a fault developed out of warranty and I had the speaker back in a week at no cost!

June 5, 2018
Unprompted review

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