With a new build on a iMac Mini running Parallels with Windows 11 Pro VM had issues mounting the installation ISO image, resolved this but cannot run Setup, failed to find configuration file. Great r... See more
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Bought Word 2016. For some unknown reason the .iso file would not run. After contacting support ,Kate Walker, they generously offered full Office 2016 package at no charge. This installation went wi... See more
Major problems caused by having a 79 year old trying do do something best left to a teenager. Fortunately I contacted Tony Bates who assisted me over some hours to solve the problems, most probably ca... See more
Happy with end result - more info about activation process would be good, but response to query was rapid and effective. Still wondering about user accounts which don't seem to be in place - despite... See more
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Daniel is the best customer service rep…
Daniel is the best customer service rep I have ever had! He made sure that everything was installed correctly and waited while eve was being installed. Great service ever! Thank you
Great customer service
Trustpilot has a fantastic customer service. They followed up with an enquiry I had by giving advice and then emailing me to check that my problem was solved. This is the second time that they have helped me out in this way.
Fantastic Service
Fantastic Service! Daniel helped trouble shoot my issue and was all resolved in a few mins.
I had to upgrade from Windows 11 Home…
I had to upgrade from Windows 11 Home to Windows 11 Pro in order to install Microsoft defender across the business. At first the product key didnt work, but Product Key responded very quickly with a step by step process on what i needed to do to fix this, which actually worked first time. Will definitely use again.
Impressive customersupport
Productkey24 exceeded my expectations. I had purchased a product which failed to install and as a result was offered another better option. This I installed with no trouble except an issue came up with activation. I used the phone call back system and a technician was able to remotely fix the problem. Very impressed with all my interactions with customer service and support.
The price is right, and great support!
The price is right for the version I ordered. It was not installed properly, initially. Support is everything to me, coming from a Support Career. These folks responded immediately and got me the info I needed to complete my install. THANKS!
Fantastic Support
Very courteous people and efficient at resolving my issues greatly appreciated - fantastic support!
Excellent Customer Service
Had issue with installation. Customer service walked me through it and went above and beyond. Had a very positive experience.
Excellent Service.
I had the best service from Daniel,he…
I had the best service from Daniel,he was very patient with me gave me all the answers that I wanted,and had everything up and running..
Thanks Daniel
Anthony
I had amazing service from Daniel and…
I had amazing service from Daniel and the support team at Productkey 24. incredibly patient with great problem solving skills. They sorted out complex issues of conflicting software. i trust this organisation wholeheartedly.
I had an initial hiccup to start with…
I had an initial hiccup to start with as I can't located the office apps being installed on my laptop (silly me right). I contacted the technical support and they were fantastic to sort out for me remotely. Thanks so much for saving my day.
Juliette was so very helpful in…
Juliette was so very helpful in resolving an issue with my product key for Office 2021. She was able to remotely install and enter the key successfully. I'm so very grateful for the amazing service.
Scam
Scam. They sell pirated software. You do not own anything provided to you from this site.
Argued with them in emails for a while about getting a refund. Had to log a visa dispute in order to get my money back.
Happy Customer
Needed Microsoft Word and initially I was cautious but price great and purchase went smoothly and efficiently. Had no problem downloading and installing. Very happy with product and have no hesitation in purchasing from this company in future.
Unbelievable support
Unbelievable! Superb support literally even in the middle of the night.
Thank you for helping me upgrade my Windows.
You guys are too good to be real :)
I wanted a new license key for my…
I wanted a new license key for my windows 10 pro. I visited various websites, watched many videos and found most of websites selling fraud keys. I engaged with these guys, to be honest I was a bit rude to all of them because I pre-conceived that just like others they must be a scam too. Long story short, I bought the key, and there was some issue. That was fuel to the fire, I talked to there agent(Daniel Parker) and told him like this is what i was expecting , you guys are scam bla bla. He was calm, told me to check few things, nothing worked, and he asked me if he could access my PC, I gave him Anydesk access, and he solved the problem in 5 minutes. I don't know what happens in future, but guys this is my story with them so far, and so far they have been awesome, great response, no rudeness at all, and great service!!!
Cheers!!!!
I was hesitant but this is great
I was cautious at first because I had not heard of this site before and the price seemed way to cheap to be real. I decided to give it a go as I needed a copy of word and this was the cheapest I could find by a large amount. Quick turn around on product key and got what I had ordered. Would recommend to family and friends.
Zack Morris is the BEST
Zack Morris help me the problem remotely regarding the office word and excel frozen, he is so good at it, super faster on everything, and even the computer is in another language, thanks Zack
Microsoft Project 2021
Make purchase. Follow email links they send. I was having issues as i made typo of email i registered with and did not receive installation links and guidelines email until i contacted customer support. I know the hours might be inconvenient as im in Sydney and had to message them 1am in the morning. However i enabled them to get access to my computer via team viewer and they helped me activate account, they helped every click of the way. Thank you Vanessa for the help and guidance. Im no bot and i would hate for someone to lose money. especially as i paid $400. So my review is honest and true. Things worked out for me and i hope they work out for you. God Bless.
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