Pro Electric Scooters Reviews 102

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

My son saved up his paper round money to be able to buy this scooter he did alot of research on various models beforehand. The ordering was quick and easy, and the delivery was extremely prompt with r... See more

Rated 1 out of 5 stars

Had the scooter for around 6 Months then it stopped working displaying a E16 fault code - paid the £20 returns postage to get it fixed under the warranty but now they don’t return my emails - I have... See more

Rated 4 out of 5 stars

Purchased the X10 scooter around 6 months ago and has been a sound means of transport for work since, I weigh 68kg, wear a rucksack, travel around 4-5 miles at the max speed setting with lights on e... See more

Rated 2 out of 5 stars

Scooter only lasted 2 months. The previous one from China lasted nearly a year. £20 postage to send back. Third attempt from retailers to accept DPD parcel was fruitful but tedious. Repair bill nearly... See more

Company replied

Company details

  1. Motor Scooter Dealer

Written by the company

Buy All Leading Electric Scooter Brands in the UK. 1 Year Warranty on all Scooters. Safe & Tested. Affordable Price. Free UK Next Day Delivery.


Contact info

2.9

Average

TrustScore 3 out of 5

102 reviews

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Rated 5 out of 5 stars

Really fast delivery

Really fast delivery. Scooter has lasted well despite a very rough child using it haha. Company was quick and efficient will use again for future purchases

July 13, 2022
Unprompted review
Rated 4 out of 5 stars

Bought this scooter and it has some effects but have a look.

Bought this scooter and it works well but the only downsides are the breaks started to loose their grip quite quickly and when going uphill it now needs a bit of a rest before it was quickly moving but now it’s gave up a little but it’s a handy scooter for small jobs that you need to do the range on the scooter is quite good and the battery performance it has downgraded a bit but not massively (I bought the TX85)

November 12, 2022
Unprompted review
Rated 3 out of 5 stars

Had for a month and had to get rid…

Had for a month and had to get rid because of a faulty motor

October 6, 2022
Unprompted review
Pro Electric Scooters logo

Reply from Pro Electric Scooters

Hi,

Thank you for your review.

We are sorry to hear this and we would like more information regarding this.

As we can not see your order details here, please email us at info@proelectricscooters.co.uk so we can advise you further.

Thank you.

Rated 3 out of 5 stars

My 13 year old loves his scooter but it…

My 13 year old loves his scooter but it does break easily as 1 of the side bits has completely snapped off only brought in September

November 12, 2022
Unprompted review
Pro Electric Scooters logo

Reply from Pro Electric Scooters

Hi Aimee,

Thank you for leaving us a review.

We are sorry to hear that you are having an issue with your scooter.

As we can not locate your order details here, please contact us at info@proelectricscooters.co.uk

We hope we can make this right.

Thank you for your feedback.

Rated 3 out of 5 stars

Good

Good. But when I emailed them for a repair was far too expensive.

May 20, 2022
Unprompted review
Pro Electric Scooters logo

Reply from Pro Electric Scooters

Hi,

Thank you for your review.

We appreciate your feedback regarding this and we have a fixed price for our repairs which we believe is competitive pricing compared to other retailers.

If you have any questions regarding this please contact us at info@proelectricscooters.co.uk and we would be happy to advise you further.

Thank you.

Rated 4 out of 5 stars

Solid built scooter, great for work commute and

Purchased the X10 scooter around 6 months ago and has been a sound means of transport for work since, I weigh 68kg, wear a rucksack, travel around 4-5 miles at the max speed setting with lights on easily on one full charge. Great to have the interchanging battery, I brought a spare battery one to get to work and one to get back, 4.1 miles each way and always have 1 or 2 bar left. Can remove battery, lock up scooter knowing if someone did steal it, they won't get far with no battery.
Solid build, had a little accident which snapped the front mudguard and few scratches but the frame and wheels all unaffected.
Main negative points I find are the rear break is not the best, locks up too much, tends to just skid and I'm always readjusting it as it's gone soft. Rubber end of the bike stand came off too easily, lost it within first few weeks. Rear light is a bit dim. Overall solid scooter, does what it says and at the moment the batteries have stayed consistent. Recommended scooter for work commute and getting around locally.

November 12, 2022
Unprompted review
Rated 2 out of 5 stars

The back tyre constantly breaks apart…

The back tyre constantly breaks apart from that the battery is good and is nice to drive

November 12, 2022
Unprompted review
Pro Electric Scooters logo

Reply from Pro Electric Scooters

Hi Harlow,

Thank you for your review.

Unfortunately, a variety of things can cause punctures, including the road's surface, sharp objects, using the scooter with the wrong or incorrect tyre pressure, excessive tyre wear, and excessive weight on the e-scooter.

If you have any questions regarding this please contact us at info@proelectricscooters.co.uk

We really appreciate your feedback.

Rated 3 out of 5 stars

scooter came in good condition but had…

scooter came in good condition but had to fix the wheel as it inner tube was burst

May 10, 2022
Unprompted review
Pro Electric Scooters logo

Reply from Pro Electric Scooters

Hi Kausara ,

Thank you for your review.

Unfortunately, a variety of things can cause punctures, including the road's surface, sharp objects, using the scooter with the wrong or incorrect tyre pressure, excessive tyre wear, and excessive weight on the e-scooter.

If you have any questions regarding this please contact us at info@proelectricscooters.co.uk

We really appreciate your feedback.

Rated 5 out of 5 stars

A pure scooter is the best on the…

A pure scooter is the best on the market for quality and price. I visited a store to buy mine and was given brilliant, honest advice.

It's a safe and easy ride, looks so classy and most of the Scooters I see are also " pure" give them a go. You will not be disappointed!

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Received the scooter within a couple of days of ordering. All packaged good nothing wrong with the service and a good price and a deal with a spare battery.

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

AMAZING

I love pro electric scooters there scooters are amazing

November 26, 2021
Unprompted review
Rated 2 out of 5 stars

Short range and poor communication

The electric scooter cannot get close to the 15km range as specified on Their website and slow reply’s when trying to contact them

September 9, 2022
Unprompted review
Pro Electric Scooters logo

Reply from Pro Electric Scooters

Hi,

Thank you for your review.

Our customer care team aim to reply to all enquiries within 24 hours and I am sorry if this was not the case in your encounter with us.

If you are still facing issues please contact us at info@proelectricscooters.co.uk and a member of our team can assist you further with this.

We appreciate your feedback.

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