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Projector SuperStore Reviews 217

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TrustScore 4 out of 5

4.2

Electronics Store
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Rated 5 out of 5 stars

Matt Crossman was a great help with my question about the monitor and getting my order ready. Carla Gamboa has kept me up-to-date on where my package is and any questions I had on the shipping. You h... See more

Rated 5 out of 5 stars

I had 2 projectors go out in a church auditorium when the bulbs in both hit the 4000 hour mark simultaneously. Being in a pinch and needing them working by the weekend, I came across Projector Supers... See more

Rated 1 out of 5 stars

Said the $3500 projector was in stock on the website. Took 4 days to find out it wasn't in stock actually for another 4 months. Took another 5 days to get a refund. Also never received an order sta... See more

Rated 5 out of 5 stars

I Loved using this website, everything that was bought and getting original parts for my Mitsubishi Projector is an excellent point in reusing them. Customer service has been Great and the represent... See more

Company details

  1. Electronics Store

Information provided by various external sources

For over 20 years, Projector SuperStore has been the premier source for affordable Audio and Visual equipment online. We have worked with hundreds of businesses across the nation and have the expertise to help you integrate the right technology for your specific needs and bring your message to the masses. Whether you're looking for a projector for a meeting room, a portable system for use in multi-purpose rooms, a state-of-the-art projection system for your main auditorium, the latest home theater technology or anything in between, we can help you create a system that is right for your needs and fits within your budget.

Contact info

4.2

Great

TrustScore 4 out of 5

217 reviews

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Rated 5 out of 5 stars

Great Employees

A great Company to work with. The prices are some of the best around and the customer service is the best I've dealt with yet.

October 25, 2018
Unprompted review
Rated 5 out of 5 stars

Projector air filter replacement

The air filter replacement was the exact size and the filter membrane has performed to my expectations. I will definitely be a future customer. I appreciate the quick response to my order.

October 4, 2018
Unprompted review
Rated 5 out of 5 stars

Got what I wanted

I got the exact measurement needed for my home theater screen and I got it under a reasonable price.

October 4, 2018
Unprompted review
Rated 1 out of 5 stars

I ordered a projector screen and pre…

I ordered a projector screen and pre paid for it. They sent the wrong size screen so I called them and they never made the exchange. I now have a wrong size and am out the cost of the screen I ordered. Bad service.

October 3, 2018
Unprompted review
Projector SuperStore logo

Reply from Projector SuperStore

Ed:

I'm very sorry you feel our service was substandard.

All my records show we shipped you the screen you ordered, it shipped right away, and delivered within a week or so of order. Then, when you determined it was too big for your needs, we did obtain a RMA for its return with the screen's manufacturer. The RMA was created 2 weeks after your original order was placed, so it appears the whole process from order, to delivery, to dispute, to resolution happened very quickly.

If I've missed anything, if you believe my information is incorrect, or if you would just like to talk and share your experience with me in more detail so I can better understand things from your perspective, please feel free to reach out to me directly, at your convenience.

Again, I apologize that you believe your service/experience with PSS was anything less than stellar.

Thank you,
chris@projectorsuperstore.com

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