Ordering from Propagation Place was easy, I ordered some perennials which came in spring and have recently received my hot house plants. They are all of an excellent size and vigour with a large healt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
our vegetable plant plugs are raised to a high standard of care in our dedicated poly-tunnel and tended to by our team of professional horticulturists and local volunteers. Ready to pop straight into the ground, our thriving seedlings and simple ordering system take away the fuss of germinating seeds, so that you can get back to the things you really love. All profits go back into St Werburghs City Farm.
Watercress Rd, Bs29yj, Bristol, United Kingdom
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent seller, great quality plants, superior eco packaging with straw and card (commercial suppliers should watch and learn). In this summer delivery the sprouts plants are very good, deep roots. The dwarf beans are a bit leggy so will have to wait and see how they go. Still the best place to buy from.

Reply from Propagation Place
Plants arrived in excellent condition. There was clear and straightforward advice on how to look after them

Reply from Propagation Place
I chose to order my vegetable plants from Propagation Place as it’s a socially responsible enterprise that supports their local community and provides learning opportunities and experience for diverse groups.
The plug plants supplied were substantial and very healthy. I would definitely order from them again. Highly recommend.

Reply from Propagation Place
Delightful to deal with. Sweetcorn plants arrived in A1 condition well wrapped in cardboard and straw. Thank you.

Reply from Propagation Place
Lovely plants so well packed. Happily growing now. Thank you - I’ll definitely be back for more next year. 😊

Reply from Propagation Place
The plants are always in really good condition.

Reply from Propagation Place
Perfectly packaged, very healthy plants recieved gratefully..I appreciated the plastic free packaging too. Very happy, the pumpkins are loving their patch currently! Thank you for all your time and care ❤️

Reply from Propagation Place
The plants were very far from what was advertised on the website: I bought a broccoli mix selection and ended up with too many plants I did not need, and none of the ones I specifically wanted. They were very badly labelled, so it wasn't clear what each plant was. On closer inspection, and having compared the numbers they said they had sent with varieties with similar leaves / colouring, I found that they had packed the plants in reverse order to the labelling on the box. This would not have been clear without a lot of careful inspection. The plants themselves were not of great quality. They have offered me a very small discount on future orders, and although I support what Propagation Place does, I sadly won't be ordering plants from them again

Reply from Propagation Place
Well packed,safely delivered, thanks.
Was much later delivery than I'd anticipated, hence 4 rather than 5 star, but they did respond positively to a request to ensure delivery before we were due to go away. Plants doing OK thus far: edible flowers least successful. Herbs, veg, salads settled in.

Reply from Propagation Place
After a lot of internet searching this was the only site that provided the basil plants that I wanted. I was able to phone and discuss my order and ask that it arrive in time for my son's birthday.
The plants were a lovely size and looked great in the pots I had bought for him.
So thank you will definitely order again

Reply from Propagation Place
Interesting selection of plants available - delivered in perfect conditions, chunky size, in cardboard boxes with straw in them. Very impressive.

Reply from Propagation Place
Its why you didn't get 5* that is important. In my case because of frustration due to not having even a vague indication of delivery. June/July as a delivery date is OK at ordering stage but once that period commences the intended week for dispatch must be advised automatically to keep engaged with the client..
The plants seem fine and healthy but solely for the above health reasons I will not order from you again.

Reply from Propagation Place
I was delighted with my cucamelon order after the seeds I planted got munched by snails. There was a prompt email about delivery times but it was worth the wait and my plants are now thriving. They were very safely packaged and I would definitely use again.

Reply from Propagation Place
A good website, easy to order. The plants all arrived well packaged, undamaged and looked good quality. When I checked delivery dates before I ordered I thought they seemed a bit late in the season, but I don't have a lot of experience growing vegetables. The plants were all quite small when they arrived and are far smaller than the same vegetable plants I've seen around in other gardens. Bean plants in the local park and neighbours are about 5x the size of mine. Hopefully the summer will be long enough.

Reply from Propagation Place
Plants arrived in the best packaging ever had. 3 lovely young plants well looked after. Worth the wait.

Reply from Propagation Place
SMALL DEDICATED BUSINESS, WHOS CUSTOMER SERVICE IS EXCELLENT. PLANTS WERE IN PERFECT CONDITION AND ARE THRIVING

Reply from Propagation Place
Great plants, so well packaged and arrived all good. Def recommend and will use again

Reply from Propagation Place

Reply from Propagation Place
Ordering from Propagation Place was easy, I ordered some perennials which came in spring and have recently received my hot house plants. They are all of an excellent size and vigour with a large healthy root ball. Much better than others I have bought mail order from other reputable growers. Have ordered many times before and happily recommend them.

Reply from Propagation Place
This was my third delivery from Propagation Place. Again the plants were healthy and well packed.
Very happy with the service and quality 👌

Reply from Propagation Place
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.