Due to a number of problems with our credit file we struggled to obtain a remortgage & to be honest were getting quite worried . However we were quickly put at ease by Jack who managed to find a com... See more
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Proper Advice is a UK-based mortgage and protection brokerage helping people make confident financial decisions without the jargon. We provide expert advice across residential mortgages, remortgages, first-time buyers, buy-to-let and specialist lending, as well as life insurance, critical illness cover and income protection. Our approach is simple – clear advice, tailored to your circumstances, and support from start to finish. Whether you’re buying your first home, looking to reduce your monthly payments, consolidating debts, or reviewing your protection, our team searches a wide panel of lenders and insurers to find a solution that works for you. What makes us different is the way we work. We focus on straightforward communication, quick responses and keeping you fully informed at every stage. No pressure, no confusing terminology – just practical advice that makes sense. And our support doesn’t stop once your mortgage completes. We stay in touch to help you review your mortgage and protection regularly, so you’re always on a deal that’s right for your situation.
Contact info
25-27 Lower Bridge Street, CH1 1RS, Chester, United Kingdom
- 01244955399
- info@properadvice.co.uk
- properadvice.co.uk
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Have been our advisors for the past 2…
Have been our advisors for the past 2 years and have above and beyond to help us buy our dream home
Tom and Amy 10/10
Tom and Amy handled my remortgage. Everything went smooth and they kept me updated at every step. Would recommend to anyone, Brilliant service
The team at Proper Advice provided…
The team at Proper Advice provided great service to us as first time buyers finding us the mortgage that worked best for us quickly. During the process Nina kept us up to date regularly to ensure we were on the best rate up until purchase and was always very helpful and quick to respond to emails or calls
A 5-Star Company
We have now used Proper Advice for four mortgages, including residential and buy to let. The service is outstanding.
Nina was assigned to us and she did the most amazing job of guiding us through, liaising with mortgage lenders and solicitors, and keeping the communication going throughout.
We got excellent mortgage deals, and when their fixed term is up, we'll be in contact with Proper Advice to help us arrange the new mortgages.
Incredible Support and Communication!
Working with both Amy and Harry throughout my purchase. They both went above and beyond to keep me updated, teach me about what I needed to know as a first time buyer and helped chase my solicitor for me.
They worked around my schedule and were very transparent with process!
Definitely a company I take pleasure in working with again when the time comes!
Michael and Nina were very thorough and…
Michael and Nina were very thorough and efficient leaving no stone unturned and ensuring we got the best remortgage deal possible to suit our needs. We completed in 2 weeks thanks to their hard work and we are super happy!
Wonderful service by Harry and Amy
Wonderful service by Harry and Amy. Used them once again as they offer, fantastic, targeted and amazing quality and professional help and advice. Nothing is too much trouble for them, they are always at the end of the phone. Highly recommended
Above and beyond by Nina and Michael
I have just completed my remorgage and the service and help received from Nina and Michael at Proper finance was above and beyond. Nina was regularly checking in to ensure I knew what I was doing as I'm not tech savvy one bit! All went through smooth. Thankyou Nina and Michael.
First time dealing with the brokers to…
First time dealing with the brokers to do our remortgage. I can honestly say Jack and Georgia were absolutely fantastic. From start to finish process was so easy and great communication throughout.
Thank you ☺️
Another amazing experience with Proper Advice
Another amazing experience with Proper Advice, having used them previously. Harry and Amy were fantastic from start to finish, taking me right through the mortgage application process.
They were brilliant not only during the initial application, but right through to completion and beyond. Amy kept me informed throughout and was great at chasing solicitors etc for updates on my behalf. They were both fabulous also when it came to delays in the chain and extended my mortgage offer without any trouble.
Since completion, Harry has been wonderful in also advising me on life insurance plans, and has made sure me and my family are protected.
Wouldn't hesitate to use Harry and team again if needed; would highly recommend.
Tom at Green Mortgages
Tom at Green Mortgages, Was fantastic in dealing with my remortgage application. He showed great patience in dealing with me. Anytime I had any questions or wasn't sure of, He was great in giving me advice and telling me which product would be ideal for me. I truly applaud Tom for his professionalism and his highly rated work dedication. I would definitely recommend them. Make sure you are telling them what your requirements are and they will make sure 100% in making you decision making much smoother. Thank You Tom! All the best! Keep up the good work!
Very helpful and efficient team thank…
Very helpful and efficient team thank youn
Outstanding Services
I cannot recommend more highly enough. We remortgaged to pay back the help to buy loan and borrow some additional funds to repay some debt. Georgia took care of everything and kept me updated with the process every step of the way.
Smooth precess
Great service, smooth process, return customer for the third time, great advice.
Thank you Michael, Nina and all the team.
They helped me for the second time with…
They helped me for the second time with a mortgage loan. Harry and Amy are professional advisors who helped at every stage of the application and throughout the entire process, as well as after its completion. I was treated as if I were a member of the family, not their client. I highly recommend them and see you in two years ;-)
Excellent service all the way
Excellent service all the way. Swift completion and great communication from Nina and Daniel. Will use again and highly recommend.
1st class service from start to finish.
Excellent service from initial contact to completion of mortgage. Very friendly and I was kept informed with frequent phone calls from Nina throughout the process, even through the Xmas break. Would highly recommend.
Excellent stress free service
I have used this company 3 times now to remortgage. Can’t fault them. Harry and Georgia helped me through every step. Great advice. Great stress free service and will use them again
Brilliant and Dedicated Team
Tom and Amy truly gave their all to get the best deal available. They made the mortgage process easy and understandable. Even after they found the deal, they kept scanning the market, and found an even better deal. Their response times have been excellent. Definitely recommend!
Stress free, easy and fantastic results. Delighted at the service I received
Michael and Nina were fantastic and made the whole process easy and stress free. I spent 2 hours on the phone to Halifax answering silly questions previously and got no where, a quick 20 min phone call with Michael and Proper advice handled the rest. Nina was excellent at keeping me informed with what was happening and answering any of my questions. Highly recommend.
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