PropHero Australia Reviews 77

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

My experience with Pro Hero has been very disappointing. They make a lot of promises at first, but in the end, nothing turns out as they describe. The information they provide is not transparent, and... See more

Rated 1 out of 5 stars

Very strange when they ask for 7000 euros before I can see any deals, they push me to pay otherwise it will go up to 10000 next years if I do not pay now... very scammy.

Rated 5 out of 5 stars

I bought 2 properties from PropHero and I am seriously considering buying more! PropHero does an amazing job: they take care of everything! They found the properties with the highest possible yield (... See more

Company replied

Rated 5 out of 5 stars

Amazing company. We already bought 2 houses with them (in 2 different locations) and so far prices have increased A LOT in both areas. We also just got new tenants on our first property and the rent i... See more

Company replied

Company details

  1. Property Investment

Written by the company

Achieve your financial freedom through property investment 🚀💸 We help you to find, buy and manage high return and low risk investment properties by using an online platform and propriertary AI algorithms. Our mission is to make it simple, stress-free and data-driven. 🇦🇺


Contact info

2.6

Poor

TrustScore 2.5 out of 5

77 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great business

Great business, they delivered on their promise. I bought a flat in Valencia and so far it's going great! I will wait a few more months to save for my next investment and then I'll definitely invest again with them

March 2, 2023
Unprompted review
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Reply from PropHero Australia

Hi Alexis! Thank you for your review!
We're happy to hear that we met your expectations and looking forward to working together again!

Rated 5 out of 5 stars

My first investment with PropHero

We bought our first investment property with PropHero and we are extremely satisfied with our experience . Our coach Stephane was extremely helpful, he took the time to explain what to look for and what to avoid, and he made the process very easy for us.
In the end the rent we are getting is higher than what PropHero estimated,wich is always nice.
The App is also very useful to review ans discuss the properties that PropHero finds for you

March 1, 2023
Unprompted review
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Reply from PropHero Australia

Hi Martine! Thank you for taking the time to leave this review!
We're glad to hear you were happy with Stephane's coaching and that you find the app useful!

Rated 5 out of 5 stars

Amazing company

Amazing company. We already bought 2 houses with them (in 2 different locations) and so far prices have increased A LOT in both areas. We also just got new tenants on our first property and the rent indeed increased quite substantially, as our coach had told us. Also love the app as we are busy professionals and we like seeing data and facts before making a decision. They also just launched a new feature that allows you to track your cash flows which I find very helpful (we were using excel before).

March 1, 2023
Unprompted review
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Reply from PropHero Australia

Hi Caroline! Thank you very much for your review!
So happy to hear the value of your properties have grown a lot and that you like the new feature in the app!

Rated 5 out of 5 stars

Simplified the process immensely

For first-time investors (like me) who had never purchased a property in Australia this service was really helpful and laid out all the steps so I was comfortable I wouldn't miss anything important or make a mistake.

Purchasing a property without help is stupidly complex and it's hard to understand the actual value of a property with the way they are listed by agents as well as have the confidence you are investing in the right areas.

PropHero has a lot of data points which gives me confidence that I'm making a good investment without having to spend days and days doing my own research.

February 13, 2023
Unprompted review
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Reply from PropHero Australia

Hi Anneliese! Thanks so much for your review!
Glad to hear you found in us the support you needed to buy your first investment property!

Rated 5 out of 5 stars

Better than any other buyers agent

Prior to speaking with PropHero, I spoke/met with 3 separate buyers agents none of whom were able to source quality properties in good suburbs with good yields etc.

PropHero have invested heavily into building a model which delivers great outcomes for investors. They find a selection of good properties to look at and produce data points and reports on suburbs.

Their property coaches are experienced real estate professionals who were able to assist and guide me through the buying process and effectively negotiate on my behalf.

Looking forward to getting my next one through PropHero.

January 24, 2023
Unprompted review
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Reply from PropHero Australia

Thank you so much for your review Josh! We are happy that you are satisfied with our team and with the selection of properties we provided to you!

Rated 5 out of 5 stars

Highly recommend PropHero. Great service and strong data-led platform

I highly recommend PropHero. I used their services for my first investment property purchase and they've been really great.

While at first I had a bit of difficulties because the property manager that was assigned to me wasn't a good fit, they very quickly assigned someone else, Marsha, and things have been fantastic since then!

Marsha has been really good at helping me understand all the steps/processes of buying a property (there was a lot of unknown for me since it was my first home investment). She always shared proactive updates and gave me regular calls to make sure I was OK with everything and ask if I had any questions/concerns I needed answered.

The PropHero team also made it super easy to connect me with the right third parties such as a QLD-based solicitor and property manager with which they handled most comms so I basically just had to sit back and let them handle things for me!

In terms of the platform itself, while the Mobile App and Website would benefit from some upgrading (a bit slow and clunky at times), overall I was quite happy with the technology. I particularly liked the fact that their data-based offering means you can play with all the financials and see what makes the most sense to you, so you can make an informed decision.

I'd definitely use PropHero again if I buy another property in the future.

January 15, 2023
Unprompted review
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Reply from PropHero Australia

Hi Marine! Thank you for taking the time to leave this review, we appreciate your feedback, and we're super happy to hear that Marsha was a good fit. We'll stay in touch!

Rated 5 out of 5 stars

PropHero Adelaide purchase

We used PropHero for a purchase in another state, would definitely recommend. Great communication and property options to select from. They were very well connected with various 3rd parties that are needed when purchasing a property. Lots of data to help make a decision. Wish them the best of luck for future growth.

December 8, 2022
Unprompted review
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Reply from PropHero Australia

Thank you so much guys for the review and the best wishes! We appreciate it so much!

Rated 5 out of 5 stars

It was very "comfortable" to be guided…

It was very "comfortable" to be guided by Prophero to find an investment property, then to secure the deal, then to go through all the steps until settlement. They have a good team a developed a good app to support the process.
I also appreciated they have been taking into account my feedbacks regarding selection of investment properties + they gave good recommendations / good guidance

January 12, 2023
Unprompted review
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Reply from PropHero Australia

Thank you Selma for your review! And we really appreciated your feedback. We're glad to know you were comfortable throughout the process! :)

Rated 5 out of 5 stars

First time using Prop hero and can't…

First time using Prop hero and can't recommend enough especially for a first time investor. Everyone for the team from the first initial Demo, finding a property that suited me, recommending different vendors/parties throughout the process like Conveyancer, Broker, Property Manager, etc was all made easy and the team go above and beyond with their constant communication, answering any questions or concerns.
Thanks again Prop hero team!

November 10, 2022
Unprompted review
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Reply from PropHero Australia

Thank you David for taking the time to leave this awesome review! We're glad that our team met all your expectations!

Rated 5 out of 5 stars

Great service and experience

I had an awesome buying experience with PropHero. They were able to answer all my questions, dive deep into properties which suited my needs and explore all options for me very quickly. Their advice was great too and I’m super happy that I chose them to find my first investment property.

December 11, 2022
Unprompted review
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Reply from PropHero Australia

Hi Simon! Thank you so much for your review! We're super happy to hear you had a great experience with us. We'll stay in touch!

Rated 5 out of 5 stars

Seamless Experience

I had done a bit of research into investment agencies and buyer advocates and wasn't 100% convinced on any until I met the team at PropHero. My property coach Marsha was so approachable, professional, educated me on strategies and showed me great options within my budget. The team supports you every step of the way and I secured an amazing property within a few weeks. As a first time investor I would never have had the knowledge or confidence to do it all alone so 100% recommend PropHero to assist you on your investment journey.

October 1, 2022
Unprompted review
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Reply from PropHero Australia

Hi Rebecca! Thank you so much for taking the time to leave this awesome review, and we're really happy to hear that you're satisfied with our team's work. Thank you for recommending us!!

Rated 5 out of 5 stars

Great support for buying an investment property

We had a great experience with PropHero, the properties they recommended were really good, backed up with data and they provided a lot of support throughout the process which gave us a lot more confidence than we would have had if we had purchased the property ourselves

October 31, 2022
Unprompted review
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Reply from PropHero Australia

Hi Alexis! Thank you so much for your review! It's so good to hear our team gave you the support you needed. We'll stay in touch!

Rated 5 out of 5 stars

Seamless experience from start to finish!

The whole team were great to deal with from the beginning all the way through to settlement. They made sure that all the detail was covered off and we didn’t have to worry at all along the way. Stephane in particular was a great help in finding us the perfect property. Will absolutely be using the team again.

December 18, 2022
Unprompted review
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Reply from PropHero Australia

Thank you Haydn for the review! We loved working with you, let's go get a second property! Cheers!

Rated 5 out of 5 stars

I just bought my 1st investment…

I just bought my 1st investment property with PropHero. For someone new to the Investor world, the team (Stephane and Marsha) have been helpful to identify the right areas to invest and backed their recommendations with evidence. The team understood my needs They have got a good team who work closely with their clients from start to finish. Stephane, my property manager, was very helpful answering and clarifying any question I had. Stephane and Prop Hero team provided the support I needed in this long and intimidating journey of being an Investor.

December 11, 2022
Unprompted review
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Reply from PropHero Australia

Thank you so much DS for the amazing review! We're glad to hear you're satisfied with our team, we work really hard for our clients. We'll stay in touch!

Rated 5 out of 5 stars

PropHero and my Property Coach Stephane…

PropHero and my Property Coach Stephane was great to deal with! Found me a property quickly that fit our budget and had an excellent rental yield. The service made buying our first investment property super easy and would definitely use them again.

December 8, 2022
Unprompted review
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Reply from PropHero Australia

We are so happy to hear our team found you a property so fast! Thank you for the amazing review!

Rated 5 out of 5 stars

I was a total beginner in the property…

I was a total beginner in the property investment market. Stephane guided me through the whole process and in less than 3 months here I am owning a property. The property investment game is a long and intimidating journey, definitely needed the support that Prophero provided me

September 30, 2022
Unprompted review
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Reply from PropHero Australia

Thank you so much for the amazing review! We loved working with you. We'll stay in touch!

Rated 5 out of 5 stars

This was our first investment property…

This was our first investment property with Property Hero and team. It was a flawless one-stop-shop solution for anything and everything Property related. Stephane and team engaged, were available always and were there right till the end when we acquired the property. They are a bunch of trustworthy team who can be reliable for our needs.

Happy to work and engage them going forward and recommend the business highly to my friends.

December 11, 2022
Unprompted review
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Reply from PropHero Australia

Hi Vishant! Thank you for the awesome review, we're very happy to hear you're satisfied with our work and our team! And thank you for recommending us!

Rated 5 out of 5 stars

Before engaging buyers agent for my…

Before engaging buyers agent for my second property I shopped around and found no one in the market was able to execute such as PropHero. Stephane was very knowledgeable and guided me throughout the entire service. He was friendly and trust worthy which is essential in todays market. I would highly recommend them and planning to use them for my next buy. Nothing else like it in the market.

November 18, 2022
Unprompted review
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Reply from PropHero Australia

Thank you so much Emmanuel for the amazing review and for recommending us! We really appreciate it and we're happy to hear you're satisfied with our service. We'll stay in touch!

Rated 5 out of 5 stars

First investment property with PropHero

I decided to buy my first investment property with PropHero and couldn't be happier.

The team understood my needs, guided me throughout the whole acquisition process and helped me clarify all my questions.
They backed their recommendations with evidence, and proved to have a deep understanding of the market.

Stephane, my property coach, was specially helpful since the beginning. Really recommended.

October 20, 2022
Unprompted review
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Reply from PropHero Australia

Hi Jon!! Thank you so much for taking the time and leaving this awesome review! We're really happy to hear that you're satisfied with our team. We'll stay in touch!

Rated 5 out of 5 stars

Prophero makes everything smooth as

I just bought my first property with Prophero and I can't recommend them enough! They have been so easy to work with, always on top of everything and always there to support me through the whole process (which we know is complex and overwhelming). The team at Prophero are the best, they have a great attitude and always happy to help, I felt I could trust them from day 1. I'm already looking forward to buy my next property with them.

October 24, 2022
Unprompted review
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Reply from PropHero Australia

Hi Erika! Thank you so much for your awesome review. We're super happy to hear you liked working with us (we loved working with you as well!), and we cannot wait to help you find your next property. We'll stay in touch!

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