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Propstream Reviews 235

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to explain complex information clearly and provide efficient service. Many people find the platform easy to use, accurate, and a valuable tool that saves them time and money, especially for those in real estate. However, some customers experienced difficulties with customer service, reporting long wait times, unreturned calls, and slow email responses. A few other people also felt that the website's search functions could be improved, noting that they are not always easily customizable and can lead to redundant searches or incorrect results.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use, with... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the platform for its... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers express deep dissatisfaction, citing... See more

Staff

Customers had positive experiences with staff. Many reviewers praised specific agents like Eddie, Jason, and... See more

Service

Users describe ambiguous interactions with service. Many reviewers praise the service, highlighting helpful... See more

Based on these reviews

Rated 4 out of 5 stars

When I finally got a rep on the phone, a bad experience became good. Laura was professional, knowledgeable and pleasant. The actual process of getting a rep on the phone was TERRIBLE! For more than a... See more

Company replied

Rated 5 out of 5 stars

PropStream has been a game changer for me here in Mississippi, a non-disclosure state. Even without holding a real estate license, I’ve been able to access the data I need to research properties, ana... See more

Company replied

Rated 5 out of 5 stars

Great host. Did an amazing job of presenting the PropStream platform. I'm definitely coming back for more webinar content.Thank you so much, sir!

Company replied

Rated 5 out of 5 stars

Gary - he is a genius. Patient, practically begging me to call back if I have any questions or concerns about operating the platform. Either I am going to the wrong places or using the services, but... See more

Company replied


Company details

  1. Software Company
  2. Cloud Computing Service

About Propstream

Written by the company

PropStream®, a Stewart Company, is the leader in nationwide multi-sourced data aggregation. It allows real estate professionals to generate off-market leads, run comparables, and start marketing campaigns on one convenient platform—making it the ultimate lead-generation powerhouse and eliminating the need for multiple subscriptions and endless browser tabs.

History of PropStream

In business since 2006, PropStream has the most in-depth data for over 160 million properties nationwide, multi-sourced from local MLSs and public records. New enhancements (PropStream Intelligence) utilize the power of Predictive Real Estate Data to pave the way for new features, proprietary AI predictive analytics, and thousands of filtering combinations (including 20 Lead Lists).

PropStream helps real estate professionals find the best off-market leads and market to them in the least amount of time, allowing them to foster growth and development within their communities while maintaining a dynamic and prosperous real estate business.

PropStream Features

While PropStream is a vital tool for real estate investors and agents, nearly any professional in the industry (e.g., lenders, contractors, property managers, appraisers) can use its vast datasets and capabilities to study market trends, find leads, and build stronger business models. In a complex and ever-changing real estate market, professionals need a reliable tool with the most up-to-date insights and modern capabilities to maintain an edge against the competition.

With these vast capabilities can come a learning curve without the proper educational resources. Because of this, PropStream offers exceptional customer support and a free Academy full of courses that help users not only master PropStream but stay vigilant within the current market. This ensures that PropStream users know how, where, and when to find the best opportunities—long before competitors have scratched the surface of your treasure trove of hidden inventory.

As a real estate professional, you don’t have to choose between business success and making a difference in the lives of those in need—PropStream empowers you with the tools and data needed to accomplish both of these goals, either from your desktop or the palm of your hand.

Learn More!

PropStream’s Latest: Free Skip Tracing, New Pricing Tiers, Lead Automator, & More Savings!

PropStream has launched a major update that makes our industry-leading data platform more flexible, powerful, and affordable than ever!

PropStream has launched a major update that makes our industry-leading data platform more flexible, powerful, and affordable than ever!
Here’s what’s changing with this update:

1. We're introducing three new pricing plan tiers—Essentials, Pro, and Elite—designed to give you more customization for your unique business size and tremendous savings.

2. Free skip tracing on select plans. Your 3 New Plan Options: Essentials, Pro, and Elite.

3. “List Automator” is now “Lead Automator”—with a new name and improved performance. Users will enjoy faster speeds, greater accuracy, and an even smoother lead automation experience.

4. You can now import contacts for free without using Lead Automator.

5. The number of saves and exports on all base plans will automatically increase from 10,000 to 25,000. More saves mean more leads!


Contact info

Promotion box for Propstream

Start Your FREE 7-day Trial!

Get 50 free leads. Comprehensive nationwide property data!

4.1

Great

TrustScore 4 out of 5

235 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I felt the representative was kind

I felt the representative was kind, patient, and professional. Everything you would expect from a professional company like Propstream

March 7, 2025
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Reply from Propstream

Thank you Edwin for an amazing review! We are happy to hear that we were able to assist you. We will pass on your wonderful feedback!

Rated 5 out of 5 stars

Accuracy

Accuracy, live data,

March 5, 2025
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Reply from Propstream

Thank you for your great review, Caprice! We're happy to hear that you are enjoying the software.

Rated 1 out of 5 stars

Absolutely Terrible.

Customer support is terrible, im consistently being lied to and my issues is still not resolved.

March 2, 2025
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Reply from Propstream

We’re sorry for any frustration you’ve experienced and appreciate your feedback, Andre. Upon further review, our CS team has resolved your account issue, and you should now be able to access it without any problems. An email confirmation was sent regarding your request as well. If you have any questions, please don’t hesitate to contact us at 877-204-9040—we’re more than happy to assist!

Rated 5 out of 5 stars

Please provide automatic skip tracing

Please provide automatic skip tracing

February 22, 2025
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Reply from Propstream

Thanks for your feedback! We appreciate your suggestion and are always looking for ways to improve. We will pass your feedback on to our product team.

Rated 5 out of 5 stars

"PropStream is an absolute game-changer…

"PropStream is an absolute game-changer for real estate professionals! The platform is incredibly easy to use, with an intuitive interface that makes navigation a breeze. It provides an abundance of crucial facts about properties, from ownership details to tax information, making it an indispensable tool for due diligence. The data is always up-to-date and comprehensive, ensuring that I have all the information I need at my fingertips. Additionally, the customer support team is responsive and helpful, always ready to assist with any questions. PropStream has truly streamlined my workflow and improved my efficiency. Highly recommend it to anyone in the real estate industry!"

February 28, 2025
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Reply from Propstream

Thank you so much for your amazing review, Christina! We're thrilled to hear that PropStream has been a game-changer for you. We appreciate your support and wish you continued success in 2025!

Rated 3 out of 5 stars

The company seems to have a good…

The company seems to have a good database.Good search system. The crm system is extremely limited and even awkward.

February 28, 2025
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Reply from Propstream

Thank you so much for your feedback, David! We're glad you’re enjoying our database and search system. We’re always looking to improve, and we appreciate your input on the CRM.

Rated 5 out of 5 stars

Fast customer service!

February 27, 2025
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Reply from Propstream

Thank you Mary for a great review! We are happy to hear that we were able to assist you. We will pass on your fantastic feedback!

Rated 5 out of 5 stars

Progressive…

The continuous learning and innovation to website as been top tier.

February 27, 2025
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Reply from Propstream

Thank you, Deonte', for your amazing review! We are happy to hear you are enjoying our software. Wishing you continued success!

Rated 3 out of 5 stars

I did not like that I had to go to my…

I did not like that I had to go to my settings to get my problem solved as mentioned and suggested by the costumer representative.

February 25, 2025
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Reply from Propstream

Thank you for your feedback, Tommy! We’re more than happy to assist you with any concerns. If you ever need help while using PropStream on your desktop, you can contact our customer support team via live chat by clicking the ‘Help’ button on the navigation bar to the left-hand side, or you can call in at 877-204-9040.

Rated 5 out of 5 stars

Accurate information


Accurate information. Able to add a new card easily.

February 18, 2025
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Reply from Propstream

Thank you for your fantastic review, Kathleen! We're happy to hear that you are enjoying the software with ease.

Rated 5 out of 5 stars

This is the best real estate software I have used.

This is the best real estate software I have used. I have tried several. Comprehensive and easy to use.
Little bit more expensive but worthy it.

February 25, 2025
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Reply from Propstream

Thank you for your wonderful review, Michael! We're thrilled to hear that you are enjoying the software. We appreciate your support and are glad you see the value in our platform. Wishing you great success in 2025!

Rated 5 out of 5 stars

I love your product

I love your product

February 24, 2025
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Reply from Propstream

Thank you so much, Corina, for your incredible review! We are happy to hear you are enjoying the software. Wishing you great success in 2025!

Rated 1 out of 5 stars

Uses influencers to push crappy website

Instead of improving their website, functions, and user experience. They decide to use influencers who are barely getting by, to push the website into the mainstream.

February 20, 2025
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Reply from Propstream

We appreciate your feedback and understand your concerns, Temesgen. Improving our website and user experience is always a priority, and we’re continuously working on improvements. We value both our users and the creators we collaborate with, and we’ll consider your input. If you have any questions or need assistance, please feel free to contact PropStream customer support at (877) 204-9040.

Rated 1 out of 5 stars

I’ve been trying to get ahold of…

I’ve been trying to get ahold of customer service I can’t access my account it randomly logged me out and I can’t get in I’ve tried to reset my password and the temporary password doesn’t work either. Every time i press ‘enter’ it looks like 5 characters gets added to my password it’s weird.

February 20, 2025
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Reply from Propstream

Thank you, Breanna, for bringing this to our attention. We apologize for the inconvenience and appreciate your feedback. One of our representatives will contact you to further assist with your account. We are more than happy to help!

Rated 1 out of 5 stars

You didn't talk with me and helped me…

You didn't talk with me and helped me figure things out

February 18, 2025
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Reply from Propstream

Thank you for your feedback, Amir we’re here to help! One of our representatives will contact you to further assist with any questions you have. And you can always reach out to us via live chat (When logged into your account), email at support@propstream.com, or phone at (877) 204-9040. Thank you for your support!

Rated 5 out of 5 stars

The information is easy to get to…

The information is easy to get to accurat. The app offers soo many features and is a great tool for wholesalers and realtors which I am both

February 11, 2025
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Reply from Propstream

Thank you, JJ, for your incredible review! We are happy to hear you are enjoying the software. Wishing you great success in 2025!

Rated 1 out of 5 stars

I tried to cancel my account

I tried to cancel my account a month ago but they are still charging me and I'm locked out of my account to unsubscribe

February 3, 2025
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Reply from Propstream

Hi Jeshon, Thank you for your feedback. Upon review, we confirmed that our Customer Service representative assisted you with your password reset request on 11/20. Since then, we haven’t received any additional requests from you.
If you’d like to proceed with a cancellation, please contact our support team at (877) 204-9040. We’re always here to help and would be glad to assist you further.

Rated 5 out of 5 stars

I hope PropStream earns that 5!

I really think it's too soon to give a review, as I have had very limited experience with PropStream, I should have rated a 4 as the two blogs I watched went too fast for me and seemed to have been addressing those with some experience rather than first timers.

February 10, 2025
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Reply from Propstream

Thank you for your feedback! We understand that getting started with a new platform can take time, and we appreciate you giving PropStream a try. To help you get the most out of your experience, we offer a variety of helpful resources, including PropStream Academy:https://theacademy.propstream.com/learn, help video library: https://www.propstream.com/propstream-help-video-library, and daily live webinars: https://www.propstream.com/webinars-training where you can learn at your own pace and ask questions in real time. We’d love for you to check them out and see if they make things easier for you! If you have any 'how to' questions, please don't hesitate to contact our amazing support team at (877) 204-9040.

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