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Propstream Reviews 235

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to explain complex information clearly and provide efficient service. Many people find the platform easy to use, accurate, and a valuable tool that saves them time and money, especially for those in real estate. However, some customers experienced difficulties with customer service, reporting long wait times, unreturned calls, and slow email responses. A few other people also felt that the website's search functions could be improved, noting that they are not always easily customizable and can lead to redundant searches or incorrect results.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use, with... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the platform for its... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers express deep dissatisfaction, citing... See more

Staff

Customers had positive experiences with staff. Many reviewers praised specific agents like Eddie, Jason, and... See more

Service

Users describe ambiguous interactions with service. Many reviewers praise the service, highlighting helpful... See more

Based on these reviews

Rated 4 out of 5 stars

When I finally got a rep on the phone, a bad experience became good. Laura was professional, knowledgeable and pleasant. The actual process of getting a rep on the phone was TERRIBLE! For more than a... See more

Company replied

Rated 5 out of 5 stars

PropStream has been a game changer for me here in Mississippi, a non-disclosure state. Even without holding a real estate license, I’ve been able to access the data I need to research properties, ana... See more

Company replied

Rated 5 out of 5 stars

Great host. Did an amazing job of presenting the PropStream platform. I'm definitely coming back for more webinar content.Thank you so much, sir!

Company replied

Rated 5 out of 5 stars

Gary - he is a genius. Patient, practically begging me to call back if I have any questions or concerns about operating the platform. Either I am going to the wrong places or using the services, but... See more

Company replied


Company details

  1. Software Company
  2. Cloud Computing Service

About Propstream

Written by the company

PropStream®, a Stewart Company, is the leader in nationwide multi-sourced data aggregation. It allows real estate professionals to generate off-market leads, run comparables, and start marketing campaigns on one convenient platform—making it the ultimate lead-generation powerhouse and eliminating the need for multiple subscriptions and endless browser tabs.

History of PropStream

In business since 2006, PropStream has the most in-depth data for over 160 million properties nationwide, multi-sourced from local MLSs and public records. New enhancements (PropStream Intelligence) utilize the power of Predictive Real Estate Data to pave the way for new features, proprietary AI predictive analytics, and thousands of filtering combinations (including 20 Lead Lists).

PropStream helps real estate professionals find the best off-market leads and market to them in the least amount of time, allowing them to foster growth and development within their communities while maintaining a dynamic and prosperous real estate business.

PropStream Features

While PropStream is a vital tool for real estate investors and agents, nearly any professional in the industry (e.g., lenders, contractors, property managers, appraisers) can use its vast datasets and capabilities to study market trends, find leads, and build stronger business models. In a complex and ever-changing real estate market, professionals need a reliable tool with the most up-to-date insights and modern capabilities to maintain an edge against the competition.

With these vast capabilities can come a learning curve without the proper educational resources. Because of this, PropStream offers exceptional customer support and a free Academy full of courses that help users not only master PropStream but stay vigilant within the current market. This ensures that PropStream users know how, where, and when to find the best opportunities—long before competitors have scratched the surface of your treasure trove of hidden inventory.

As a real estate professional, you don’t have to choose between business success and making a difference in the lives of those in need—PropStream empowers you with the tools and data needed to accomplish both of these goals, either from your desktop or the palm of your hand.

Learn More!

PropStream’s Latest: Free Skip Tracing, New Pricing Tiers, Lead Automator, & More Savings!

PropStream has launched a major update that makes our industry-leading data platform more flexible, powerful, and affordable than ever!

PropStream has launched a major update that makes our industry-leading data platform more flexible, powerful, and affordable than ever!
Here’s what’s changing with this update:

1. We're introducing three new pricing plan tiers—Essentials, Pro, and Elite—designed to give you more customization for your unique business size and tremendous savings.

2. Free skip tracing on select plans. Your 3 New Plan Options: Essentials, Pro, and Elite.

3. “List Automator” is now “Lead Automator”—with a new name and improved performance. Users will enjoy faster speeds, greater accuracy, and an even smoother lead automation experience.

4. You can now import contacts for free without using Lead Automator.

5. The number of saves and exports on all base plans will automatically increase from 10,000 to 25,000. More saves mean more leads!


Contact info

Promotion box for Propstream

Start Your FREE 7-day Trial!

Get 50 free leads. Comprehensive nationwide property data!

4.1

Great

TrustScore 4 out of 5

235 reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I've been a subscriber for several…

I've been a subscriber for several years (I'm a Realtor!) and I use the system multiple times daily. Great data access and functionality!

March 28, 2025
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Reply from Propstream

Thank you for your terrific review, Ernie! We're happy to hear that you are enjoying the software. We appreciate your support and wish you continued success!

Rated 5 out of 5 stars

I compared a few other data providers…

I compared a few other data providers and its clear Propstream has the best data. Breadth of data, rate of update, decent user interface Thanks for being the backbone of our business!

March 20, 2025
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Reply from Propstream

Thank you so much for your phenomenal review, Desmond! We're thrilled to be the backbone of your business. We appreciate your support and wish you continued success in 2025!

Rated 5 out of 5 stars

The zoom meeting was excellent

The zoom meeting was excellent! The energy, knowledge and participation from the organizer was outstanding!

March 26, 2025
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Reply from Propstream

Thank you, Bill, for your fantastic review! We are happy to hear you are enjoying our live webinars. We will pass on your wonderful feedback!

Rated 1 out of 5 stars

Duplicate Data

The representative showed no empathy for my problem; he never placed himself in my shoes or tried to resolve it. I've been a customer who has been using your service consistently for almost 1 year, and I've spent a lot of money. I skipped traced a list back in September of 2024 for 78748 Austin. On March 21st, 2025, I skipped traced a new list for the same zip code because that zip code still had numbers I hadn't skipped traced before.

But Propstream gave me duplicate data. This kills my business as I need new, fresh data.

March 26, 2025
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Reply from Propstream

Hi Jose, We are sorry to hear about your experience. After further review, our customer service supervisor already reached out regarding the skiptracing billing charge. Should you have any additional questions or further topics to discuss, please don't hesitate to contact our support team at (877) 204-9040. We are more than happy to assist.

Rated 5 out of 5 stars

Great tool!

Propstream has definitely made real estate investing easier. I am just getting used to the program but it feels comfortable already!

March 21, 2025
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Reply from Propstream

Thank you so much, Curtis! We are happy to hear you are enjoying the software. Wishing you continued success!

Rated 5 out of 5 stars

Bird dog.

The prop stream representative was friendly & knowledgeable during my call.

March 19, 2025
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Reply from Propstream

Thank you, Marvin, for your raving review! We are happy to hear that we were able to assist you. We will pass on your fantastic feedback!

Rated 1 out of 5 stars

Unable to login

Unable to login

March 12, 2025
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Reply from Propstream

Hi, Izabela. Thank you for bringing this to our attention. Please call our customer support team at 877-204-9040. We are happy to assist with any login issues and other questions you may have.

Rated 1 out of 5 stars

I have called multiple times to cancel…

I have called multiple times to cancel my subscription and have never received a call back. I have been charged after trying to cancel and am very upset about that

March 17, 2025
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Reply from Propstream

Hi Joey, We apologize for the phone tag and appreciate your feedback. One of our representatives will contact you again to help you with your request. We are more than happy to help you with your cancellation!

Rated 5 out of 5 stars

This employee gave me instructions and…

This employee gave me instructions and trng to get me the results, I wanted. She did a great job, showing patience and is very knowledgeable about her job. It was a pleasant experience. I'm computer slow as my old job, wouldn't let me terminate supervisors, for their poor work habits. Requiring me to cancel my computer trng. To get the mails out, timely.

March 17, 2025
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Reply from Propstream

Thank you Mark for an fantastic review! We are happy to hear that we were able to assist you. We will pass on your wonderful feedback!

Rated 5 out of 5 stars

I love using PropStream because it's…

I love using PropStream because it's practical and easy to use. I definitely recommend it. Thanks, Propstream.

March 10, 2025
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Reply from Propstream

Thank you so much for your incredible review, Pedro! We are thrilled you are enjoying our software with ease. We appreciate your support and wish you continued success!

Rated 2 out of 5 stars

Need Help with getting updated lists as…

Need Help with getting updated lists as they get added and taken off list

March 1, 2025
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Reply from Propstream

Hi Joshua, Thank you for bringing this to our attention. One of our representatives will contact you to help with any questions you have about updating your lead lists.

Rated 1 out of 5 stars

Not working in app or desktop

Not working in app or desktop

March 13, 2025
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Reply from Propstream

Hi Anthony. Thank you for bringing this to our attention. Please contact our support team at 877-204-9040, we are more than happy to assist.

Rated 5 out of 5 stars

User friendly

User friendly, Great info on searches. Great software

March 12, 2025
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Reply from Propstream

Thank you, Adrian, for your amazing review! We are happy to hear you are enjoying our software. We will pass on your wonderful feedback!

Rated 5 out of 5 stars

The ultimate researching tool!

Propstream is my go to information platform and continues to go above and beyond in regards to their education content.

March 11, 2025
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Reply from Propstream

Thank you, Bradley, for your fantastic review! We are happy to hear you are enjoying our software and educational content. We will pass on your wonderful feedback!

Rated 5 out of 5 stars

The brief tutorial outlined the type of…

The brief tutorial outlined the type of data available and how the information can be useful for different types of real estate clients.

March 10, 2025
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Reply from Propstream

Thank you so much, William, for your amazing review! We're happy to hear that you are enjoying the software!

Rated 5 out of 5 stars

User Friendly

Really enjoying Propstream. I'm really impressed with how easy it is to use, no tutorial is even necessary.

March 2, 2025
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Reply from Propstream

Thank you for your terrific review, Rob! We're happy to hear that you are enjoying the software with ease!

Rated 5 out of 5 stars

Meaningful property detail!

PropStream data has given me advantage over competing agents in three transactions closed in the last 80 days.

March 7, 2025
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Reply from Propstream

Thank you so much for your phenomenal review, J Scott! We're thrilled to hear that you closed 3 transactions in the last 80 days with PropStream. We appreciate your support and wish you continued success in 2025!

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