Proton Engineering Services Reviews 35

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Raf is excellent Really personal attention and he always takes deep pride in his work He is solutions orientated and always goes the extra mile From small to complex jobs - Raf is great We will a... See more

Rated 5 out of 5 stars

I have had a brilliant job done by Proton Engineering Services. Came next day to a boiler breakdown. Arrived exactly when he said he would, 10mins to identify the problem (partly blocked condensate pi... See more

Rated 5 out of 5 stars

So easy to book a visit and suitable time using his website. Rafa was on time and I received a text to inform me that he was on his way. Wore shoe protectors in the house. Problem was with my heating... See more

Rated 5 out of 5 stars

Rafal installed a new combi boiler at our house. It was a big project requiring a lot of reconfiguration of pipe work, removal of tanks, etc. Rafal completed the work quickly and to a very high standa... See more

Company details

  1. Gas Engineer

Written by the company

Reliable - gas, plumbing and heating company at your doorstep.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Raf is excellent

Raf is excellent
Really personal attention and he always takes deep pride in his work
He is solutions orientated and always goes the extra mile
From small to complex jobs - Raf is great
We will always use Proton
Joe Hudson

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Rafa was able to respond quickly to…

Rafa was able to respond quickly to review a problem with my homes Heatmiser thermostat. After a rigorous investigation the problem was identified and a new thermostat was ordered and subsequently fitted. Unfortunately once the thermostat was working the switch and valve were not so that resulted in another new part and further fitting was required - all done quickly and professionally. Great service,

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

So easy to book a visit and suitable time using his website. Rafa was on time and I received a text to inform me that he was on his way. Wore shoe protectors in the house. Problem was with my heating system. Explained everything as he was going along. I now have hot radiators and beautifully quiet boiler. I’m a very happy customer.
Rafa will be my go to for anything heating or plumbing related going forward

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

5* Service, Expert Knowledge and Support

Rafal is a reliable and knowledgeable gas plumber, and he’s done a brilliant job with a boiler removal/relocation and new installation in our home. He has been professional and friendly throughout the works - we’d highly recommend him to anyone, and will be using him for all of our future gas needs!

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service – Highly Recommended!

I had the pleasure of experiencing truly outstanding service, and I couldn’t be more satisfied. From start to finish, everything was handled with professionalism, efficiency, and a genuine commitment to customer satisfaction.
Thank you Rafal 🙂

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

New combi installed, big project executed brilliantly!

Rafal installed a new combi boiler at our house. It was a big project requiring a lot of reconfiguration of pipe work, removal of tanks, etc. Rafal completed the work quickly and to a very high standard. We are delighted with the outcome and couldn’t recommend Proton more! A serious professional engineer that can be depended on. 5 stars and a huge thanks Rafal!

January 26, 2025
Unprompted review
Rated 5 out of 5 stars

New cylinder

As part of bathroom project needed replacement cylinder. From the start Raf was helpful in providing detailed estimate, excellent communication regarding timing of project and coordinating with other colleague taking all the hassle away from us. Not an easy job (our house is a nightmare) but Raf completed the job with great care and long hours and also checked after that all is working well and that we were happy with the job.
We had another quote for the job which was significantly higher so he really is excellent value in every way.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Heat pump and plumbing

Prompt, courteous professional service. We have had proton engineering, service our air source heat pump for the last 2 yrs and are fully satisfied with the service provided. I would recommend them for heating and plumbing needs.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

A real find, highly recommended

We were very lucky to find Rafal - Very respectful of our time and property. Always on hand to give advice and has done multiple jobs for us (fitting a new gas supply, choosing and installing the right combi boiler, disconnecting, moving and adding pipes, installing radiators!) and I would highly recommend to everybody!

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great local company

Great website so very easy to book. Turned up promptly to service my boiler. Good price. Diagnosed potential problem with options on solutions.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Raf has done a great job

Raf has done a great job.
The task in hand was to move a radiator and replace the old one with a new upright one. The system had to be drained and the holes in the wall had to be patched up.
Probably not the best time of year to get this done as it was minus 6 outside but this was our choice entirely - and so Raf stayed really late on Tuesday so that he could ensure the heating could go back on.
Even the plaster work was pretty good for a gas / plumbing engineer.
Top job.
Thanks.

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and prompt service

Very professional and prompt service. Kept us updated with parts delivery. Price was as quoted. Very clean in his work and wore overshoes to protect carpets etc. would recommend

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler and central heating issues sorted.

Issue with the boiler prevent the heating from working was identified and fixed quickly. I had a clear explanation of the issue(s) and a plan to resolve. Overall great value and good to find someone you can trust to advise you. Great job and will use again.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

After an age trying to find someone to…

After an age trying to find someone to service our boiler we came across Proton, booked on line, easy peasy, a couple of days later Rafal turns up does an excellent job informs us of what he's done and doesn't fob you off with misinformation, definitely our go to man.

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

I have had a brilliant job done by…

I have had a brilliant job done by Proton Engineering Services. Came next day to a boiler breakdown. Arrived exactly when he said he would, 10mins to identify the problem (partly blocked condensate pipe), fixed within the hour; job done. You can book online. He is based at Cottingham LE16 8XF - use him!

November 7, 2023
Unprompted review

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