This is the highest quality CBD oil I have tried. The difference is noticeable from the first drop. Feels as strong as advertised, unlike some brands. This is Gold standard I compare other oils to. Th... See more
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I want to thank Vicky for her outstanding service and support today. I didn't quite place my first order correctly and she not only resolved this but spent time with me discussing possible product opt... See more
Company replied
Great product. The variety of presentation makes it easier to manage my pain. Great customer service. If only Royal Mail was as efficient.!
Company replied
I order cbd oil for my boss's wife she is very old abd suffer from dementia...he say the results are fenomenol in her eating and she feels very good and cheerful agin. I use the oil once in a while... See more
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Company details
Written by the company
Provacan epitomises premium quality in the CBD industry. Our meticulous attention to detail ensures unparalleled purity and efficacy in every product. Using advanced extraction techniques, we guarantee consistent excellence, reflecting our unwavering commitment to providing the finest CBD experience to our customers. As one of the UK's most trusted CBD brands, Provacan has earned a reputation for reliability and transparency. We've built trust through consistent product quality, dedicated customer support, and a commitment to safety, making us a preferred choice for CBD users across the UK. Every Provacan CBD product undergoes rigorous lab testing to ensure safety and quality. These tests, conducted by independent laboratories, verify the potency, purity, and consistency of our CBD. This transparent approach provides our customers with the assurance they need to use our products with confidence. At Provacan, our products are backed by scientific research, ensuring they meet the highest standards of efficacy. We collaborate with leading experts and institutions to stay at the forefront of CBD science, integrating the latest findings into our product development for results you can trust
Contact info
Provacan c/o Tenacious Halfway Limited, 11 Shepherd Market, W1J 7PG, London, United Kingdom
- +44 203 0499 595
- care@provacan.co.uk
- provacan.co.uk
4.3
Excellent
2K reviews
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Replied to 100% of negative reviews
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Reply from Provacan
Hi Leone,
Thanks for taking the time to feedback and we're all so pleased to hear you're happy with the service.
Any problems, please feel free to reach out anytime.
Take care,
Vicky
Reply from Provacan
Hello and thank you for taking the time to feedback!
I'm so pleased to hear you're finding the product beneficial. Any issues or questions, please do reach out.
Take care,
Vicky
Highly recommend, great product
I’ve been using provacan 1200mg oil for several years to combat feelings of anxiousness, nervousness and insomnia associated with perimenopause. It’s been a life saver and I wouldn’t be able to do my managerial role without it. Highly recommend.
Only negative is the price it’s not easily affordable.
October 10, 2024
Reply from Provacan
Hi Anne-Marie,
Thank you for sharing your experience with the product. I'm so pleased to hear it's helping you experience more calm throughout your day.
We do our best to make it as affordable as possible but due to the superior quality, it comes with a premium price tag and might not be to everyone's budget.
If you have any questions about the product - please do reach out and I'd be happy to help!
Take care,
Vicky
Good communication, easy return
I ordered a product that I needed to return (just started new medication that I want to settle down first before adding anything else into the mix) and there was no quibble, I was given a return label straight away and courtesy email to say all fine.
October 9, 2024
Reply from Provacan
Hi Tanya,
Thank you for taking the time to feedback and I'm so pleased to hear you're happy with the experience.
If your medical circumstances change, we'd love to have you back!
Take care,
Vicky
Have used on and off for a couple of…
Have used on and off for a couple of years ...have now gone for monthly subscription take mostly to ease knee pain doesn't cure but seems to ease pain ..does lift ones mood..
October 7, 2024
Reply from Provacan
Hi Robert, thanks for taking the time to feedback - i'm glad to hear it's helping! Any issues, please do reach out. Take care,
Vicky
Voucher problem sorted out.
I had a problem with a voucher that didn't work and the lovely Vicki help to sort it all out for me. Always trust this company to deliver excellent gummies to me.
May 24, 2024
Unprompted review
Reply from Provacan
Hi Gail,
Thanks for taking the time to reach out and for your kind feedback! Very happy to help and I'm glad you had a positive experience.
Any further issues, please do reach out.
Take Care,
Vicky
Immediate response to an order being damaged in the post.
I received a damaged order in the post, where some items ordered were missing. I contacted Provacan and sent photos of the envelope and the items I had received and the response was efficient and sensitive.
The issue was resolved very quickly and the person I spoke to ( Aiden Fugler) was very apologetic and concerned. I am a long term customer of Provacan and will continue to be so. Thank you Provacan! : )
May 3, 2024
Unprompted review
Royal Mail issue sorted with no drama
Great company I've been dealing with for years, top quality, good prices made better by frequent promos. Latest experience was especially telling. Had an issue with a delivery damaged in transit - Aidan sorted it out immediately and replacement arranged with no fuss. We don't live in a perfect world and things do go wrong, so what defines customer service is how things are dealt with when things do go amiss. Couldn't ask for more in this case, a pleasant change from other companies.
April 8, 2024
Unprompted review
Company now very poor .
My capsules where all oily n leaking .
Got replaced and on first opening they were bone dry .
Fast forward nearly 2 weeks and they are all oily n yuck.
Emails sent no reply .BY BY Provacan.
Don't waste your money
March 7, 2024
Unprompted review
Provacan CBD Gummies
Had a problem with an order/delivery. Emailed the company straight away and after some photographic evidence and an email from Aidan Fugler, who quickly and efficiently dealt with the problem and I was a happy customer. Also, the CBD gummies are great and keep my husband and I lively for a longer day! Great products.
March 4, 2024
Unprompted review
Great Product - Super Customer Service
Provacan is one of the few companies that I can buy CBD oil confidently knowing that the products have been rigorously tested.
The recent web site changes have made online ordering so much easier. Provacan has also introduced more offers, promotions & loyalty schemes which make their products so much more affordable.
Excellent customer service to back up the products. Despite the website improvements I managed to make a complete mess of my last order with the discount codes. I pinged an email over explaining my error & requesting my loyalty points be returned to my account.
Immediate response back from Aidan Fugler (poor guy must have his head in his hands every time he sees an email from me). All sorted out without any quibble, loyalty points restored to my account & a useful explanation on loyalty points & promotions for future reference. Many thanks Aidan!
Highly recommended company, a joy to do business with.
January 26, 2024
Unprompted review
Excellent
Aidan went out of his way to answer queries and help with my purchase, setting up shipping to my location and sorting out the shipping cost when it was excessive, and all while being friendly and courteous. The product arrived quickly and is easy to take and I found effective from the first dose. First class company with excellent customer service, can’t recommend highly enough! ❤️
December 14, 2023
Unprompted review
Provacan have been brilliant and a big…
Provacan have been brilliant and a big thank you to Aidan for all his help !
I have been taking Provacan CBD oil for a few years after reading a review about CBD and Provacan came out top of all !
My husband also uses this product too !
Our first time trying Gummies so will be interested in outcome ! Many thanks
December 15, 2023
Unprompted review
It works really good
November 24, 2023
Excellent product
November 24, 2023
I can't fault the level of customer…
I can't fault the level of customer engagement and customer service from Provacan.Their products are exemplary, they have really helped me with back and knee pain.
November 30, 2023
Unprompted review
Quality CBD products at a great price
I have used cbd products from several different manufacturers, but have found Provacan to be unmatched in terms of product quality.
Delivery is fast and they have great customer service (Thanks Aiden).
I wholeheartedly recommend Provacan for anyone interested in quality CBD products.
November 27, 2023
Unprompted review
Could do with better more clearer…
Could do with better more clearer dosage instructions for mixing the isolate cbd.
October 30, 2023
Reply from Provacan
Dear Granite,
Thank you for taking the time to share your thoughts, we sincerely appreciate your feedback regarding clearer dosage instructions, as really we are only ever trying our best to please if we can.
We understand that finding the right way to use CBD isolates can be a journey, and we’re here to help guide you. The versatility of our CBD isolate allows for various methods of usage:
1. Oral Application: Place a serving of isolate powder underneath your tongue, just as you would with oil. Hold for 60 seconds before swallowing for optimal absorption.
2. Infusing with Oil: Mix our isolate powder with a carrier oil, like olive or coconut oil, to create a customised liquid product. This way, you can adjust to your preferred strength and flavour.
3. Edibles: Integrate our CBD isolate into your diet by adding it to salad dressings, brownie mixes, or your other favourite recipes.
The recommended daily dose of our isolate is 10mg. However, as individual experiences with CBD can vary, we encourage starting with a lower amount and adjusting as needed.
Regarding storage, to maintain the quality of our isolates, keep them in a dark, cool place, ideally below 25 degrees Celsius.
We're committed to ensuring our customers have the best possible experience with all of our Provacan CBD products and thus your feedback is crucial in helping us achieve that. If you have further questions or need personalised guidance, please don't hesitate to reach out to us.
Thank you again for choosing Provacan, and we look forward to continuing to support your CBD journey.
Best Regards,
The Provacan Team
Reply from Provacan
Dear Stephen,
A Big Thank You for Your Kind Words and we want to also thank you for your fantastic review!
We're thrilled to hear that you find our Provacan CBD products to be of high quality and our company reliable.
At Provacan, we are committed to maintaining the highest standards in both our CBD products and our service alike. Thus It’s rewarding to know that our efforts are resonating with our valued customers like you.
Your support is greatly appreciated, and we’re here for any questions or further assistance you might need in the future.
Warm regards,
Team Provacan
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