This is the highest quality CBD oil I have tried. The difference is noticeable from the first drop. Feels as strong as advertised, unlike some brands. This is Gold standard I compare other oils to. Th... See more
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Review summary
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I want to thank Vicky for her outstanding service and support today. I didn't quite place my first order correctly and she not only resolved this but spent time with me discussing possible product opt... See more
Company replied
Great product. The variety of presentation makes it easier to manage my pain. Great customer service. If only Royal Mail was as efficient.!
Company replied
I order cbd oil for my boss's wife she is very old abd suffer from dementia...he say the results are fenomenol in her eating and she feels very good and cheerful agin. I use the oil once in a while... See more
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Company details
Written by the company
Provacan epitomises premium quality in the CBD industry. Our meticulous attention to detail ensures unparalleled purity and efficacy in every product. Using advanced extraction techniques, we guarantee consistent excellence, reflecting our unwavering commitment to providing the finest CBD experience to our customers. As one of the UK's most trusted CBD brands, Provacan has earned a reputation for reliability and transparency. We've built trust through consistent product quality, dedicated customer support, and a commitment to safety, making us a preferred choice for CBD users across the UK. Every Provacan CBD product undergoes rigorous lab testing to ensure safety and quality. These tests, conducted by independent laboratories, verify the potency, purity, and consistency of our CBD. This transparent approach provides our customers with the assurance they need to use our products with confidence. At Provacan, our products are backed by scientific research, ensuring they meet the highest standards of efficacy. We collaborate with leading experts and institutions to stay at the forefront of CBD science, integrating the latest findings into our product development for results you can trust
Contact info
Provacan c/o Tenacious Halfway Limited, 11 Shepherd Market, W1J 7PG, London, United Kingdom
- +44 203 0499 595
- care@provacan.co.uk
- provacan.co.uk
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Provacan
Dear Angela,
Thank you for your wonderful 5-star review, and we're thrilled to hear that you are very happy with both our service and product.
Ensuring your satisfaction, both in terms of service and product quality, is our top priority. We appreciate your trust in Provacan, and we're delighted to have met your expectations.
If you ever have any questions, need assistance, or want to explore more of our products and services, please feel free to reach out to our friendly customer support team. We're here to ensure your experience with Provacan continues to be exceptional.
Thank you for choosing Provacan, and we look forward to serving you with excellence in both service and products.
Best regards
Team Provacan
I reccomend Provacan
I reccomend Provacan. The products are excellent and the customer service is second to none. Aidan , the Customer Engagement Director, contacted me telling me an issue had been resolved - and I didn't know there was an issue! Preemptive service from people who obviously care.
August 24, 2023
Unprompted review
Great product and amazing customer…
Great product and amazing customer service!!
August 22, 2023
Unprompted review
Amazing Customer Service
In addition to the superior quality of the product, I needed help from customer service and the response I got from Aidan Fugler was resolute and efficient, which only made my admiration for the brand grow. I highly recommend Provacan, I have been using the product for 4 months and it is certainly one of the best brands on the market.
August 21, 2023
Unprompted review
So far so good
Quality products and quality service are pretty much guaranteed. The large array of product categories mean there is likely something for everybody.
July 27, 2023
Best CBD product and supplier
Best CBD product on the market. As a sufferer of chronic pain their cbd in higher doses has been a life changer. CBD is expensive, but provacan offers great value for money offering different ways to save money off the normal price. Their customer services is excellent and have gone over and beyond what I would expect in dealing with my queries.
August 8, 2023
Unprompted review
Good quality product
Good quality product. Fast efficient service. Would definitely buy again.
July 23, 2023
Presenting product & good discount
July 23, 2023
Absolutely superb service again and…
Absolutely superb service again and again. I’ve been a Provacan customer for a few years now. The physical and emotional benefits are truly amazing. I have recommended Provacan to many of my friends and family one of which has been diagnosed with cancer. The CBD oil has helped her 10 fold while sleeping.
5*****
August 4, 2023
Unprompted review
Provacan provide an impeccable service…
Provacan provide an impeccable service from start to finish. They are transparent with the status of orders, they keep you up to date from when they receive the order right up until it arrives on your doorstep. The quality of their CBD is second to none; it has helped me massively with muscle recovery, with anxiety and it also promotes restful sleep. Thank you Provacan!
August 3, 2023
Very helpful quick response to email…
Very helpful quick response to email also helpful in amendment mistake
July 23, 2023
Awesome product and service as always 👍🏻
July 20, 2023
Exceptional customer service and products
Exceptional customer service and fantastic quality products. The products themselves are second to none - I’ve been using them since 2018 and will go nowhere else for the CBD that offers me genuine support and relief from my chronic health issues. Customer service is brilliant- Aidan goes above and beyond to sort out any queries/questions I’ve had- he is very patient, understanding and professional. Overall a company that stands out from the rest in a very crowded industry.
July 14, 2023
Unprompted review
Reply from Provacan
Hi Ryan,
Thank you for your heartfelt review. It's truly heartening to hear how our products have provided genuine support and relief for you over the years. Aidan will be delighted to hear your commendations, and we're grateful to have him as part of our team, representing our commitment to outstanding customer service. Your loyalty since 2018 means the world to us, and we promise to continue delivering the quality and care you've come to expect.
In a crowded industry, customers like you help us strive for excellence and set us apart. Whenever you have any further queries or needs, know that we're here to assist.
Great product and fast delivery
June 27, 2023
Reply from Provacan
Hi Angela,
Thank you for your positive feedback! We're delighted to hear that you're pleased with the product and our delivery speed. We strive to provide the best for our customers, and your satisfaction is our top priority. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us!
Excellent products and customer service
Provacan provide high quality products at great value. Aidan was outstanding in his customer service as he always is - he enabled me to make an order for a discontinued and discounted range which was so much appreciated. I can't recall a business in my time with such high standards and who are such a pleasure to deal with. I recommend them to anyone interested in CBD oils and i certainly will only be staying with you
July 6, 2023
Unprompted review
Reply from Provacan
Hi Liam,
Thank you for your glowing review! We're thrilled to hear about your positive experience with our products and the exceptional service provided by Aidan. It's customers like you that motivate us to maintain our high standards and ensure that we're always exceeding expectations. We're so grateful for your recommendations and loyalty to our brand. Please don't hesitate to reach out if you have any further needs or questions. Looking forward to serving you again!
Great for insomnia and anxiety
I’ve been taking a few drops of CBD oil before bedtime to help me sleep and reduce post breast cancer anxiety. It’s really helped, I still wake up with hot flushes, but the CBD oil helps me go straight back to sleep rather than lying awake worrying. It’s meant that I’m not so exhausted during the day, which had meant that I’ve had the energy to start my own business! I’m so glad I’m taking this, which has no side effects at all, rather than the anti/depressants and sleeping pills that the doctor wanted to give me.
June 22, 2023
Reply from Provacan
Dear Sophie,
Thank you so much again for sharing your feedback with us. It's wonderful to hear about the positive impact our CBD oil has had on your routine. We're delighted that you're enjoying its benefits and that it's contributing positively to your overall lifestyle.
Congratulations on starting your own business, that's a remarkable achievement! We are truly humbled to be a part of your journey and we're thrilled that you're satisfied with our products.
We truly appreciate your support and look forward to continuing to serve you in the future.
Reply from Provacan
Dear Joanna,
Thank you for taking the time to leave us such a wonderful review! We're over the moon to hear that you consider our CBD oil to be the best. This is exactly the kind of positive experience we strive to provide for our customers.
We appreciate your support and are grateful for customers like you. We look forward to continuing to provide you with high-quality products.
Really like taking oils and the gummies…
Really like taking oils and the gummies feel the difference already
June 21, 2023
Reply from Provacan
Dear Lloyd,
We are thrilled to hear your positive feedback! It's great to know that you're enjoying both our oils and gummies. We are committed to providing high-quality products, and your experience validates our efforts.
Thank you for choosing us and for sharing your thoughts. We truly appreciate it and look forward to continuing to serve you in the future
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