Don't walk away, run! Tried ordering a silver Army coin for my son, and after they took my order, got an email the next day saying after an internal review my order was being cancelled, say what??? In... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
#1 Top Choice for Bullion, online or anywhere else! Of the half dozen or so bullion dealers I have tried, Provident Metals is my favorite. I have placed 23 orders with Provident, while my second most... See more
Company replied
Bought Radom ASE's...all were spotted...emailed twice to customer service, even contacted owner, no response. Extremely poor customer service, either that or they didn't like my name. My last time bu... See more
They send packages under $1000 without signature. USPS lost my package. Provident customer service started a claim for me and then closed the claim and refused to refund or replace. I then got a lette... See more
Company details
Information provided by various external sources
Provident Metals offers investment grade products for the discerning collector as well as the new bullion stacker. Free shipping and compelling prices make Provident Metals the People's Bullion Dealer.
Contact info
15850 Dallas Parkway, 75248, Dallas TX
- (800) 313-3315
- help@providentmetals.com
- providentmetals.com
1.6
Bad
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good deals and a strightforeward ordering system.
Good deals and a strightforeward ordering system. A little trouble to send in a check payment in order to score the lowest price, but the desicion is yours.
I purchased a cyber Monday at-spot price junk silver special. Prices like the good old days. :)
November 28, 2017
Unprompted review
Order was quick and easy
Order was quick and easy, items arrived quickly as expected. Will order again!
November 28, 2017
Unprompted review
quick & wonderfully simple service
November 28, 2017
Unprompted review
Love Provident!
Love all the silver I have bought from Provident! Fast shipping!
November 28, 2017
Unprompted review
When will the t-206 Babe Ruth come out?
November 28, 2017
Unprompted review
Always a pleasure doing business with …
Always a pleasure doing business with Provident Metals.
November 28, 2017
Unprompted review
Great prices and quick shipping
Great prices, and prompt delivery. I will continue ordering through Provident.
November 28, 2017
Unprompted review
Provident supplied what I wanted and a …
Provident supplied what I wanted and a fast delivery .
November 28, 2017
Unprompted review
I always enjoy ordering from Provident …
I always enjoy ordering from Provident Metals. They have competitive prices and quick delivery.
November 28, 2017
Unprompted review
Nice process good prices
November 28, 2017
Unprompted review
Specialty products like the 12 labors …
Specialty products like the 12 labors of Hercules.
November 28, 2017
Unprompted review
Provident Metals
Got my coins quickly and they were in good condition.
The only thing I wish they did differently was shipping, they put the name of the business on the boxes/packages. I wish they would leave that more anonymous. I don't necessarily want people to know I'm receiving precious metals/coins etc.
Other than that, it's a great company. Reasonable prices and a decent selection.
November 28, 2017
Unprompted review
Very cool people
Very cool people, communicative and offer a variety of payments.
Always shipping on time never had one problem have purchased most of my silver from them.
November 24, 2017
Unprompted review
Great buying choice!
I have purchased gold in the past from other vendors. This was the first time that I have tried Provident Metals. I decided to try them because their prices were fair. I always hesitate buying gold online, but I am glad that I found them. After I purchased the gold, I had a question and I got an immediate email response. The gold arrived quickly. I will definitely use them again in the future.
November 15, 2017
Unprompted review
Always on time delivery
Always on time delivery, the website is so easy to use. Provident metals is my go to site when i am in the market to buy metals. 5 stars all the way!
November 14, 2017
Unprompted review
Great Service and Value
I would highly recommend Provident Metals as the place to go when purchasing any metals. Competitive price, no issue purchasing, and no delivery issues. I will do business with them again.
November 14, 2017
Unprompted review
Positive Experience!
I recently made a purchase of a gold maple leaf and some coin capsules. I received my items in great condition. I have another order on its way! So far, no reason for me not to recommend!
November 14, 2017
Unprompted review
Always dependable
Always dependable, always quick shipping. This is the model for how to run a business.
November 14, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.