I got my mum a beautiful necklace for Christmas with her grandchildren’s names on it, and she absolutely loved it. Unfortunately, she accidentally forgot to take it off in the chlorine, and the ne... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stunning jewellery
I absolutely love ordering from Prya, they have never disappointed. I have ordered 3 times, all personalised items and they are stunning, the writing is amazing and they last so long. I have had my bracelet for over a year and I shower with it everyday and no change in the colour at all. Extremely happy and will be going to Prya for all my jewellery. The deliveries have also gotten faster too. Overall amazing experience and communication from the workers!!
The producst are of very good quality.
The producst are of very good quality.
The service is very good
Delivery is very quick .
Brilliant company
First off the quality is super top notch. My item was delivered on time and communication from the team regarding shipping to delivery point was brilliant. I ordered two more pieces and got a freebie ring.Cant wait to receive my new orders.
Such a beautiful necklace
Such a beautiful necklace. Supporting a small Company is great. Excellent and friendly team with updates along the whole production journey. Highly recommend x
All i can say about prya jewellery is…
All i can say about prya jewellery is they are beautiful pieces of jewellery, very well made and look stunning!I have bought 4 necklaces and each one is unique, price is very reasonable ,getting excited to give my 🎁 gifts for Christmas .I am giving prya jewellery 5 🌟 stars,and would definitely recommend to buy..
Best jewelry site!
This company is genuinely the best for jewelry. The customer service is AMAZING, and they have great prices for the work they put into this. 10/10 recommended.
Wouldn't return item that I didnt even…
Wouldn't return item that I didnt even touch, should have better hygiene protocols in place like other companies to accept returns

Reply from PRYA
Love it 🥰 …
I am absolutely in love with my custom gold necklace! From the moment I opened the box, it completely made my day. The craftsmanship is beautiful every detail feels personal and thoughtfully made just for me. The gold has a stunning shine, and the necklace feels elegant yet meaningful in a way only a personalised piece can.
Gorgeous Jewellery
Once again a beautiful piece of jewellery. Very feminine and dainty positioning as it rests on the ankle. So far I have treated myself twice:) Prya is for everyone and you will not fail to find a gorgeous pressie for friends and family.
I love their jewellery and Customer Service is top notch
I love their jewellery. I should also mention their customer service is excellent. I had ordered some stuff from them and when I received my order there was something missing from the package. I sent them an email immediately and let them know about this. I was worried I was not going to get it on time because I was traveling and they sent it out immediately. I have nothing negative to say. Will be ordering from them again soon.
A little beautiful jewelry
I quickly received these beautiful and elegant earrings, which I immediately put on and haven't taken off since. I've received many compliments on them. During the short time I was waiting for them, I had complete information about when and where they were. Communication with the company was pleasant and helpful. That's why I ordered another piece of jewelry, which I hope will also make me happy. 😊
The delivery was quick and the…
The delivery was quick and the jewellery was carefully packed, the sets of bangles I bought is so pretty and unique and I actually ordered another set for a friend as a gift and she loved it.
Product Quality excellent
Product Quality excellent, value for money & Customer Service staff were very friendly, helpful and Professional when needed their help to change delivery address.. highly recommend their product & business.
Excellent quality
The quality of necklace was excellent great value for money fast delivery and beautiful gift package so pleased
Beautiful gift
The order arrived quickly and it is a beautiful anklet, also purchased a gift bag which was a nice touch also
I was kept informed every step of the…
I was kept informed every step of the way and when my items arrived they were beautiful, very satisfied with the service and will definitely continue to order from prya
Jewellery
Prya make beautiful jewellery anything i have bought always gets admired i will definately buy again and recommend to family and friends.
this is the first time I have bought …
this is the first time I have bought from prya I came across some earings that I knew my daughter would just love so I ordered on line super easy and so quick to answer any messages so now I'm looking to buy from them f RT ok this super friendly company
They spam your mobile number with SMS…
They spam your mobile number with SMS even if you didn't agree to it, and they don't stop once you ask them. Overpriced cheap jewellery from China.

Reply from PRYA
Don’t bother
Don’t bother. Said 7-10 working days for delivery at checkout which is fair enough for a personalised item. Once paid got an email to say can take 2-4 weeks. Arrived just after 3 weeks and looks so cheap I assume the delay was that it was made in China. I was too embarrassed to gift it to the recipient.

Reply from PRYA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







