PSA Finance UK LimitedReviews 

325
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Absolutely dismal customer service. Trying to sort out an outstanding payment. Either poor line or get cut off. Today again when trying to clarify outstanding payment issue, having conversation, agen... See more

Rated 1 out of 5 stars

Shocking company do NOT GO WITH THESE !!! Unable to help people in financial difficultly, only in it for commission , no morals, some of the staff are rude as !!!! Will pass you onto other people when... See more

Rated 5 out of 5 stars

PSA have been probably the best finance company I’ve ever had to deal with. They have actually listened to me as a human being rather than an account number and treated me with compassion and res... See more

Rated 1 out of 5 stars

Hope to god that these people don't owe you a refund. I've spoken to about 5 different people who have told me 5 different things. All agree I'm owed a refund but I've been waiting over a month. Onlin... See more

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Company details

  1. Vehicles & Transportation

Written by the company

With over 45 years experience in car finance, we help thousands of people take to the road in both new and used Peugeot, Citroën or DS vehicles every year.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

325 reviews

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No recent history of asking for reviews

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2.3

All reviews

(325)

4 reviews in the last 12 months

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Rated 3 out of 5 stars

I inadvertently cancelled my direct…

I inadvertently cancelled my direct debit and requested it be set back up, the email I received was of no help to me, I could make no sense of it and got myself stressed worrying about the effect it would have on my credit if not resolved.corrected now.

October 9, 2022
Rated 3 out of 5 stars

Settlement

I did not like receiving a default payment letter when the garage had actually settled the agreement in full! Made me feel very uncomfortable.

December 3, 2022
Rated 5 out of 5 stars

PSA CONTRACT

The financial paperwork was processed quickly and efficiently with no problems. The interest rates are reasonable and the liaison of account information very well documented and informed timeously

November 28, 2022
Rated 1 out of 5 stars

Not the best customer service sadly

Very poor communication after we settled our balance early. Took another payment from us which was not communicated during an earlier conversation. Took a few phone calls to resolve and also had issues between yourselves and Peugeot insurance with regards to your departments not speaking to each other and providing relevant documentation which cause inconvenience for us.

October 24, 2022

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