Absolutely amazing service, 3 guys appeared, worked non stop wrapping and packing all day, cheerful, friendly, great bunch, came back the following day in 2 vans, bought 3 extra guys and by 11.30 had... See more
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Very friendly and helpful team! We were a little nervous shipping our precious belongings back to Melbourne after 17 years in London. From the beginning we felt assured and confident we’d chosen... See more
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We were extremely satisfied with PSS when dealing with them before our actual signing up to use them for our move to South Africa. When the team arrived at our house they worked quietly and efficient... See more
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Timely quote and confirmation of cost. Alex was helpful advising what would be appropriate to transport. The guys arrived on time to pack, they were careful and respectful throughout. Call rec... See more
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Company details
About PSS International Removals
Written by the company
Why Customers Choose PSS...
PSS International Removals are one of the UK's leading specialist international removal companies. A family-run business, they have over 40 years' experience helping people and families move from the UK to countries all over the world.
Popular European destinations include Spain, Portugal, Italy and Cyprus. Overseas destinations include Australia, New Zealand, USA, Canada and South Africa.
PSS International Removals’ accreditations include BAR Overseas Group and FIDI FAIM Accreditation. They are also members of the International Association of Movers — and are the only company to win the Euromovers Top Moving Company Award five years in a row.
For more information, visit the PSS website to use the free online cost calculator to get an estimate for your move. You can also call us on freephone 0800 988 3711.
Get a Quote Visit Our Website Contact Us Leave Feedback Here Removals to Australia Removals to Canada Removals to Dubai / UAE Removals to New Zealand Removals to South Africa Removals to USA European RemovalsTry Out Our Free Online Removals Cost Calculator!
Written by the company
- Quick, Easy, and Free Removals Estimate
- With over 40 years of experience, PSS International Removals is the UK’s leading specialist for overseas moves. Our cost calculator is the first step to making your relocation simple, stress-free, and affordable.
Our Adavnce Payment Guarantee
BAR Advance Payment Guarantee Scheme
For your peace of mind, all customer payments with PSS International Removals are protected under the BAR Advance Payment Guarantee Scheme. This means your money is safe even in the unlikely event of company insolvency, giving you complete financial security when booking your international move.
Contact info
Unit 6, Mill Lane Trading Estate, CR9 4PS, Croydon, United Kingdom
- 020 8686 7733
- info@pssremovals.com
- pssremovals.com
Get a Free Online Quote Today!
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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A Repeat Customer
This is the second time I've used the service to ship from Australia to the UK and although happy not to be doing it again - I'd definitely use them again if I did! I'll definitely be recommending their service to anyone else looking to ship from country to country.
March 12, 2026
Unprompted review
Reply from PSS International Removals
Good morning Sophia,
Thank you for taking the time to share your positive experience with us. We’re thrilled you enjoyed your removal process.
Kindest regards
Customer Services
Professional and very easy to deal with…
Professional and very easy to deal with / communicate with and Charlie couldn’t have been more helpful or available to discuss any queries I had at any time. Even though all was mainly being arranged from Australia with shipping coming from the uk
March 12, 2026
Reply from PSS International Removals
Good morning James,
Thank you for your review and for taking the time to send us your valuable feedback, I will be sure to let my colleagues know you were happy with their service.
Have a lovely day!
Kindest regards
Customer Services
Amazing and Highly Recommended
Professional, friendly and efficient, this company really knows their business well. They are on time, responsive and just incredibly efficient overall, not to mention patient with me because it is my first time dealing with international movers. They delivered boxes, they sent packing material and tape too! They then picked them up from my residence, sent me windows which this would occur, sent detailed instructions for each step. They deliver door to door which is amazing. I really highly recommend them to anyone who wants to move anywhere. I have already recommended them to friends for moving abroad. Thanks so much for everything, team!
March 10, 2026
Reply from PSS International Removals
Good Morning Sylvia,
Thank you so much for your wonderful review! We’re thrilled to hear that your first experience with international moving went smoothly and that our team could guide you every step of the way. We aim to make the process as seamless and stress free as possible, and it’s fantastic to know that our efforts made a difference for you.
Your recommendation to friends means the world to us, and we’re grateful for your trust. Thank you again for choosing us and for sharing your experience!
Kindest regards
Customer Services
Helped me all the way
Helped me all the way , and it’s my sons parcels who is already in Australia
March 3, 2026
Reply from PSS International Removals
Good Morning Pete,
Thank you so much for your kind words! We’re thrilled to hear we could assist you, it’s always our goal to make the process as smooth as possible for our customers.
We really appreciate your support and hope to help you again in the future!
Kindest regards
Customer Services
Reply from PSS International Removals
Good Morning Merrisa,
Thank you for your review and for taking the time to send us your valuable feedback, I will be sure to let my colleagues know you were happy with their service.
Have a lovely day!
Kindest regards
Customer Services
There were a really professional and…
There were a really professional and friendly movers from PSS. 5 stars, boys!
March 4, 2026
Reply from PSS International Removals
Good Afternoon Pavel,
Thank you for your fantastic 5 star review! We’re so happy to hear that our movers were able to provide you with both a professional and friendly service. We’ll be sure to pass along your compliments to the team, they’ll be thrilled to hear it!
If you ever need our help again in the future, don’t hesitate to reach out. We’d be more than happy to assist with your next move!
Kindest regards
Customer Services
Reply from PSS International Removals
Good Afternoon Lauren,
Thank you for your positive feedback! We're thrilled to hear that you found our service well organised and our communication clear. Providing an efficient and smooth experience for our customers is always our top priority, and we're so glad to know we met your expectations.
If you need any further assistance, please don't hesitate to reach out!
Kindest regards
Customer Services
A happy customer
From the initial phone call, to enquire about quotes and packing and collection etc, to the moment the 2 men (who came to do the work the next day!) packed all the stuff into a van took less than 24 hours and they were ALL honest, kind, speedy and super professional. I couldn't believe how simple and easy it all was for such a good price!
I'd happily recommend PSS International Removals and I will definitely be using their services again :)
February 2, 2026
Reply from PSS International Removals
Good Afternoon Najda,
Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you had such a smooth experience with PSS International Removals. Our team works hard to ensure that every step of the process, from your initial enquiry to the final collection, is as easy and stress free as possible, and it's fantastic to know that we delivered on that promise. We truly appreciate your kind words about our team. We’ll be sure to pass your compliments along to the team members involved!
It’s great to know you’re already thinking about using our services again in the future. We’d be more than happy to assist with your next move. Thanks again for choosing PSS International Removals, and for recommending us to others!
Kindest regards
Customer Services
We have just had our belongings…
We have just had our belongings collected by PSS and up until this point our interactions both telephonical and in person have been wonderful, extremely helpful, accomodating and we cannot complain about anything. We have moved internationally 3 times and so far this is the best experience we have ever had.
March 4, 2026
Reply from PSS International Removals
Good Afternoon Leigh,
Thank you so much for taking the time to share your feedback! We’re absolutely delighted to hear that your experience with PSS has been the best, especially after having moved internationally three times. That’s a huge compliment, and we’re thrilled to have met your expectations. We’re also so glad to know that our team was helpful and accommodating every step of the way. We strive to make the moving process as smooth and stress free as possible, so it’s wonderful to hear that we succeeded in doing that for you.
If you need any further assistance or have any questions during the rest of your move, please don’t hesitate to reach out. We’re here to help!
Thank you again for choosing PSS International Removals. We truly appreciate your 5-star review and look forward to serving you again in the future.
Kindest regards
Customer Services
Great service
Great service, shipping process from New Zealand to UK went smoothly, PSS kept in regular contact, double check details and everything went to plan.
March 2, 2026
Unprompted review
Reply from PSS International Removals
Good Morning Michelle,
Thank you for your positive review! We're thrilled to hear that your shipping process from New Zealand to the UK went smoothly and that our team kept you well-informed. We appreciate your trust and are happy everything went according to plan!
Kindest regards
Customer Services
PSS Removals are very communicative
PSS Removals are very communicative; they provide you with all the information you need to ship your life anywhere. They clearly and concisely answer all your questions, giving you confidence in their ability to take care of your household effects.
The packing team was superb, extremely professional, and, again, they were happy to take the time to answer all questions and concerns.
March 2, 2026
Reply from PSS International Removals
Good Morning Anna,
Thank you so much for your thoughtful review! We’re delighted to hear that our communication and packing team exceeded your expectations. Providing clear information and confidence in our service is our top priority. We truly appreciate your feedback and are glad to have been part of your move!
Kindest regards
Customer Services
It’s a really good services provided.
It’s a really good services provided.
From booking, friendly reminder, on schedule and went smoothly.
February 25, 2026
Unprompted review
Reply from PSS International Removals
Good Morning Esther,
Thank you for your great review! We're happy to hear everything went smoothly from start to finish. We appreciate your feedback and look forward to serving you again!
Have a lovely day!
Kindest regards
Customer Services
Charlie was great and very patient
Charlie was great and very patient. He made everything easy and the whole experience went very smoothly.
February 26, 2026
Reply from PSS International Removals
Good Morning Vashti,
Thank you for your wonderful feedback! We're so glad to hear that our colleague provided excellent service and made your experience smooth and easy. We’ll be sure to pass along your kind words.
Have a lovely day
Kindest regards
Customer Services
Efficient all the way through to the…
Efficient all the way through to the end of packing.
February 26, 2026
Reply from PSS International Removals
Good Morning Edward,
Thank you for your kind words! We're thrilled to hear that you had a smooth experience from start to finish. We appreciate your feedback!
Have a lovely day
Kindest Regards
Customer Services
Horrible!
Horrible!! Waste of money. Took 7 weeks for my air shipment and still waiting on the sea shipment 4 months later. Terrible service and lots of hidden costs they don’t disclose!! Use ANY other company
February 26, 2026
Unprompted review
Reply from PSS International Removals
Good Afternoon Tom,
Thank you for taking the time to leave your feedback. I’m really sorry to hear that you’re dissatisfied with the service.
Upon reviewing your file, I can see that we collected your sea freight on November 28th, and it was marked as ready to ship on December 2nd. It was loaded onto the container on December 12th, but unfortunately, due to circumstances beyond our control, the sailing was delayed until January 6th. The latest estimated arrival is March 19th, which is outside our typical transit guidelines. However, the delay was due to issues with transit scheduling that were managed by the shipping line, and we were unable to influence this.
Regarding your air freight, it was marked as ready for dispatch on December 4th. After performing the required weight and measurement check, we found an increase in the volumetric weight, which resulted in an additional balance. Unfortunately, this led to a delay in dispatching the shipment. I understand that the delay in payment for this additional charge contributed to the timing issues, and I apologize for any confusion caused during this process.
We always strive to be transparent and clear about costs and timelines
Kindest regards
Customer Services
Outstanding service from start to finish!
From the initial quote, to move day to relocation, the team at PSS have been nothing short of wonderful, particularly Helen in the office.
Communication was always fantastic throughout the process, no problem was too big and the moving team went the extra mile to help me on move day.
Highly recommend!
February 20, 2026
Unprompted review
Reply from PSS International Removals
Good Afternoon Roman,
Thank you so much for your fantastic review! We’re thrilled to hear that your experience with PSS was smooth from start to finish. It’s wonderful to know that the team made a positive impact. Going the extra mile for our clients is something we take pride in, and we’re so glad that was reflected in your move day experience.
Kindest regards
Customer Services
PSS supported me during a very…
PSS supported me during a very challenging period and went over and above what would normally be expected from a shipping company. I cant thank them enough for all of their help; they were just so incredibly professional and efficient in the delivery of their services. I highly recommend them, thank you again!
February 4, 2026
Unprompted review
Reply from PSS International Removals
Good Afternoon Christine,
Thank you so much for taking the time to leave such a wonderful review! We're truly honored to have been able to support you during a challenging period. Our team strives to go above and beyond, and it's great to hear that our efforts made a positive impact. Your kind words mean the world to us. We truly appreciate your recommendation and are grateful for the opportunity to Assist you. If you ever need assistance in the future, don't hesitate to reach out. Thank you again!
Kindest regards
Customer Services
dont use them they are not honest
i shipped a rather large crystal collection from the uk to cyprus. I took out extra insurance and provided a list of items as well as pictures. I had one of main crystals smashed so it cant be repaired so i made a claim on the extra insurance. They made me an offer which was far below the price of the item saying wear and tear for this reason. Now this crystal is around 100 million years old and had been shipped to the uk when i bought it in perfect condition so what they are telling me is on a 5 week boat trip it lost 75% of its value they should be ashamed to say that to me and i basicaly had to take there take it or leave it offer for the insurance. There was also other items damaged which they had admitted to as well as my crystal and because of there incompetence i had to pay a £100 admin charge to make the claim for it which is crazy. As to your reply just now i was not offered the choice of disputing the amount i was offered and i wasnt offered a way to waiver the admin fee dont fool your customers at the end of the day i provided you with a list and pictures and the values of the collection which you charged me the premium based on that now if your saying they are worth less than what i provided you therefore you have overcharged me with the premium so which is it
July 1, 2025
Unprompted review
Reply from PSS International Removals
Good Afternoon Osar,
Thank you for your feedback. I’m truly sorry to hear about the damage to one of your crystals during transit. I understand how important this piece is to you.
I can appreciate how frustrating it must be that, when the insurers researched the value of your crystal, they could not support the value you were hoping to claim. They did provide evidence of their research to support the offer made, and I understand that this was accepted by you. However, I do appreciate the disappointment caused by the outcome.
I also understand that the insurers offered to reconsider their offer if you could provide them with evidence of a higher value for a crystal similar to yours, but that you were unable to do so. Unfortunately, without this evidence, the final decision was made based on their findings.
Regarding the £100 admin fee, as noted in the shipment protection valuation form you filled out, this is a standard charge for claims handling. However, if you had opted for our Extra Cover, this fee would have been waived in the event of a claim.
Kind regards
Customer Services
Friday 13th? No problem!
Initial communication was very good and the removers and packers arrived on schedule. Packing was done swiftly and efficiently and the guys were friendly and helpful.
February 13, 2026
Unprompted review
Reply from PSS International Removals
Good Afternoon Mick,
Thank you very much for your thoughtful review and for sharing your experience.
It’s great to know the team worked swiftly and efficiently while remaining friendly and helpful throughout, that’s exactly the standard we aim to deliver.
Thank you again for choosing us!
Kindest regards
Customer Services
Super service
Super service, great team who worked non stop over 2 days to pack the house, so neat and tidy, very impressed with PSS.
February 3, 2026
Unprompted review
Reply from PSS International Removals
Good Afternoon Claire,
Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you were impressed with the service and the team’s dedication over the two days.
Our crew takes great pride in working efficiently, so it’s wonderful to know that stood out to you. We’ll be sure to pass your kind words along to the team, they’ll truly appreciate it.
Thank you again for your trust and support. We’re so glad we could make your move a positive experience!
Kindest regards
Customer Services
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