puntacanaadventures.com Reviews 154

ID GIVE ZERO STARS IF GIVEN THE OPTION.

-> Pirates of the Caribbean Tour, swim with Manta Rays + Nurse Sharks.

**I BEG YOU NOT TO BOOK THIS TOUR**

***ANIMAL CRUELTY***

The Manta Rays are trapped in a small gated enclosure. Their stingers have been CUT ✂️ 😳 OFF so they are SAFE to swim with US. You sit on the side, legs in the water, and a worker takes a Manta and goes from 1 side to the other MAN HANDELING this beautiful creature, turning it on its back so WE can see its underside. While they talk about the Rays. Then you get into the water (it's not deep *my 12yr old stood in the water* and this is there
enclosure to live in.) Then you just stand there holding this poor thing and the staff take your picture (to purchase, you are not allowed to bring your camera off the ship, probably to stop tourists from taking pictures of these horrific conditions + enclosures.) Next you switch to "swimming with nurse sharks" and those there, go to the Mantas. I didn't want to continue this excursion but just return to the ship, but I didn't want to upset my 12yr old. I knew deep down this wasn't right. You use this thing to float on that has a window to look down into the Nurse Shark SMALL GATED ENCLOSURE, GOOD LUCK FINDING THESE INNOCENT MAMMALS... why? Well they are all hovered together the bottom (not that deep) ALL facing the outer gate that leads out TO THE OPEN OCEAN... they're TRYING TO GET OUT, THEY CANT, THEY ARE TRAPPED. It us devastating to see. My heart was in pieces that my family paid $$$ to support this disgusting treatment of animals. Trapped for OUR ENTERTAINMENT, I wasn't entertained, I was sick to my stomach. But too nervous to say anything. I wanted to yell at all these people who work & provide this excursion. And obviously you cannot bring your camera to float around trying to finally spot a shark, and they're not taking pictures this time, why? Well, because are they going to take pictures of all these Nurse Sharks crowded together facing the gate to the open waters in this extremely small enclosure.
YOUTUBE or GOOGLE this and you'll see videos of people trying to stop others from paying $$$ to support this FILTH.
I also was told that it's the same with the Dolphins... so extremely sad. Just to entertain humans. There's plenty of places you can swim with Rays, Sharks and Dolphins that are treated BETTER, with huge enclosures. Educate yourself! I'm not bashing DR or Punta Cana, I've been to the island coming up my 6th time (5th in PC) in March.

You want a tour with animals... Monkeyland 100% I'll be doing my 2nd trip there in March. All ages will enjoy! Don't book with this company that also offers the swimming with Rays, Sharks, and Dolphins, support a company that isn't about making $$$ torturing animals.

"Booking with Punta Cana Adventure was easy and well-organized. However, the tour itself was less enjoyable. The tour operator in Punta Cana subjected us to a 15-minute sales pitch by a local vendor who boarded the bus before our return to the hotel to sell us a local drink. I found this intrusive as I did not consent to being held captive to listen to a vendor I had never authorized. This was not indicated anywhere in the tour description. Be cautious if you wish to avoid a similar experience."

AMAZING! Amazing people. Amazing adventure. Loved every minute. They go above and beyond to make ur time wonderful.

There lack communication to determine pick up, we were left without transportation to our excursion because we were “late” according to them, they went to two pick up spots instead of the intended first one, then blamed us and told us we would have no refund for our $300 USD experience. When asked to reschedule for the next day Modesto the man on what’s app told us no, he wanted to schedule us for a day we would already be out of the country and if we did not accept that day no refund would be given even if excursión was not completed. It was a very poor service we received from them and were spoken to very rudely. We were told that we needed to pay for a cab if we actually wanted to be there, instead of being picked up by the company we already payed $300 too. Very shady, be careful booking with them, will not recommend again.

The guides were amazing, wanting to make sure every person was having an amazing time. We laughed, enjoyed an amazing ride and made great memories! Highly recommend!

We booked the monkey land and buggies tour for our family and cannot recommend this company enough!! Our son fell ill a couple of days before our excursion and I was super worried about not being able to cancel within the window, but also the kids were really looking forward to this and we weren’t sure if my son was going to improve enough to be able to go. The owner called me and stayed in touch over WhatsApp to see how he was and reassured me that if we needed to cancel it would be no problem at all and that the priority was my son’s health. I was given an extended time to confirm the reservation and the night before the tour he called and I advised he was much better and would be able to proceed. That is customer service.

The monkey land tour was so fun, I only wish it was a little longer and that the photos were included in the price but $40USD for all photos seemed reasonable. A light snack was included which was appreciated because it is a very long day. Wifi on the buses would be a great perk if they could swing it as you spend about 4 hours in transit. The buggies were sooo fun and worth it n almost an hour of atving around and splashing in muddy puddles. Would definately recommend this tour and company to other families!!

Catamaran was powered by motor vs. sail. The snorkeling took place not very far from the starting point and actually all activities happened within a relatively short distance from where we started.

The only negative I have to share is that the music was deafing and you couldn't talk. I had to stop trying to talk to someone because I was coughing after trying to be heard and yelling. I've had an operation in my ear to correct hearing loss, and loosing hearing in the other ear also now, and I did use ear plugs for the last 1/2 hour and wish I had kept them in for the hours spent on board.

Booked though them for a few excursions everything was perfect!

Carlos our guide was very knowledgeable and super fun! The monkeys were so cute and what a great experience. It was also really neat learning about the cocoa and coffee! It was money well spent

Easy to book, safe environment, fun times !! Would definitely recommend if you’re looking for a fun, safe, adventurous experience !!!

We got 2 excursions: playa Rincon and Monkey Land. We weren’t lucky with the weather at the playa Rincon, but still had a lot of fun! Little cute monkeys is definitely a must to see 😍

Our concierge was very responsive and helpful, thanks a lot for everything you did!

Having such as experienced, caring, and fun team on our side made a huge difference during our Dominican Republic trip last October 2023! The experience from booking the trip to getting back to the hotel was nothing but exceptional. Punta Cana Adventures is the only way to go if you want to have a fabulous time! 100% recommended!-Nydia & Eduardo

Monkeyland was an amazing experience! Our guide Carlos was so much fun, he was very informative on the trip to and from our hotel. The monkeys are adorable and so fun to interact with. Leaning about the Dominican culture and how resources are made was very enlightening and made for a great afternoon excursion! I would definitely recommend it!

Punta Cana Adventures was an awesome company to deal with, their customer service was top notch, we booked a Horseback Ride for 3 and 2 days later needed to add an extra person the actual morning of the ride. I text/chatted the company and they immediately updated our reservation with no issues. The whole excursion process with them was seamless!! I highly recommend using this company, there are alot of sketchy companies on the island. It's worth it to use the BEST. Mark

Had absolutely no problem with this tour provider. However, the guy working for the operator took us to a shop recommended, after our trip where we sadly got got ripped off. He was standing with us when we were overcharged and 100% knew. So, go on the trip, but when it comes to shops, avoid.

Alcohol drinks were a bit light, the taco snacks we're good. The staff was on par with our needs. Friendly and attentive. Trip to snorkel was rather short. Overall it was a good trip. 👍

Absolutely! Amazing! My daughter and I share birthdays four days apart so I wanted her 13th birthday to be a great one. She had a blast! And so did I. We did the Sailing and Snorkeling and the ATV excursion with Punta cana adventures and the experience was seamless. From the swift responses by email when I had questions or concerns, to the on time pick up from the transportation to and from the excursion sites, to the flawless execution of the tours. It was money so well spent. I applaud this company’s value for customer service and attention to detail. We will definitely be back.

Their service was beyond impressive , Jean S at customer service was so prompt with his response to my cancellation due to travel plans. I will definitely book the excursion only through this website during my visit again. Excellent customer service !

I did this tour with my bf on my birthday ! It was Definitely a great experience. Will recommend

Me and my boyfriend did the sunset Horseback riding tour. I would like to thank this company because I am not going to lie I was a little nervous booking this tour directly through their website on my own. I am not from the country but was willing to take the chance. First I went through the viator app and booked the tour and in short basically there was someone using their name on that app. I reached out directly to Punta Cana Adventures and they were so helpful. They made me feel comfortable and explained everything to me. They explain to me how to get my money back from the viator app and to go directly to their site and rebook. They picked us up in our resort lobby exactly on time. Got us their safely and returned safely. I not once felt uncomfortable. The tour itself was amazing. The horse looked well fed. And they were huge. I had a great experience. They took amazing photos of me and my boyfriend. We went along the beach and through a trail. The horses were very well behaved. And the people were amazing. The only down side was that we did not get to see the sunset so that's the only negative I have to say. Other then that I still give a 5 star. Thank you so much.