Pup Chic Boutique Reviews 229

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beautiful and unique designs. Many people highlight the excellent fit of items and the overall satisfaction with their purchases, often leading to repeat business. The staff is frequently commended for being approachable, friendly, and helpful, providing valuable advice and ensuring a positive shopping experience. However, some customers experienced issues with certain products, such as a collar that unclipped itself repeatedly, rendering it unreliable. A few other people also felt that the packaging could be improved.

What people talk about most

Product

Reviewers express high satisfaction with the products, frequently praising their quality, design, and... See more

Quality

Consumers find quality to be positive, praising the beautiful products, lovely harnesses, and accessories.... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic small business that offers so much variety. I started off by buying a mystery box almost 3 years ago and have been addicted ever since, even becoming a pup chic brand rep and attending meet... See more

Rated 5 out of 5 stars

Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more

Rated 5 out of 5 stars

I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.

Rated 5 out of 5 stars

This is my second order from Pup Chic and it definitely didn’t disappoint! the leave-in conditioner is perfect for my double coated dog! the woodland wonderland sailor bow is beautiful and perfect for... See more


Company details

  1. Pet Store
  2. Fashion Accessories Store

Written by the company

We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

229 reviews

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Rated 5 out of 5 stars

Pup Chic Boutique I'm lovin 'it!!

Pup Chic Boutique, has high quality products, beautiful designs with colors that make my dogs look very cute and elegant.
In addition, the customer service is excellent, always trying to please us and giving the best options.
Their prices are adequate and they have fabulous offers.

December 3, 2021
Rated 5 out of 5 stars

Always so happy with my orders from…

Always so happy with my orders from PupChic. Such vibrant and cool dog accessories! I got a jumper for myself too and it's the cosiest hoodie I've ever owned! Also a little obsessed with the mugs. Samantha was great, happily answered any questions I had. 100% would recommend

November 21, 2021
Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very good quality merchandise. The owner went above and beyond with answering any questions I had and was outstanding with helping me make my purchases. She was also very prompt in responding to messages and willing to help in anyway she could. I would highly recommend shopping at this Boutique.

November 20, 2021
Rated 5 out of 5 stars

Great looking lead and collar

A great looking lead and collar. It’s well made and was delivered very quickly. Just waiting on the name tag but was advised it will come later this week. All details were in the box. Very happy and now looking at buying the turquoise one.

October 7, 2021
Pup Chic Boutique logo

Reply from Pup Chic Boutique

Thank you so much for the lovely review, hopefully the postman will deliver your tag soon

Rated 5 out of 5 stars

Top quality dog harnesses, collars and bows

All items are very well made with quality materials. The patterns are super cute and the colours are vibrant Shipping of the items after ordering was very quick. I will order from you again, looking forward to see what you put out next!

We’ve posted pictures of our dogs on IG with your bow ties and collars @rigby_and_maybelle

September 10, 2021
Rated 5 out of 5 stars

Lovely items

Lovely items, the harness fits beautifully and the lead is nice and long and comfortable to hold. I've had loads of compliments on it, people think it is so pretty.

September 3, 2021
Rated 5 out of 5 stars

Fabulous company

Iv now got a few thinks from pupchic company and love the quality, serves design . Most of all I love the length of there leads .
Definitely buy more lovey things for my Tess ( cockapoo)
Siobhan

September 3, 2021
Rated 5 out of 5 stars

Excellent quality

Excellent time keeping came within 2 days and the set of collars were beautiful thank u so much and lively quality products x

July 5, 2021
Pup Chic Boutique logo

Reply from Pup Chic Boutique

Thank you so much for your review, and so pleased you love the collars

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