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puppies.co.uk Reviews 

401
•
TrustScore 4.5 out of 5

4.6

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note how easy the platform is to navigate, making the journey of finding a new puppy straightforward and stress-free. Reviewers often praise the responsive and friendly breeders, noting that clear communication and professional support make everything feel completely trustworthy and safe. However, some people mentioned occasional difficulties with search filters or noticed that certain listings and advertisements were not always kept fully up to date. Despite these minor drawbacks, consumers still feel very comfortable using the secure platform to connect with reliable sellers and find their ideal pets.

What people talk about most

Website

Customers had positive experiences with website, frequently highlighting that it is very easy to use and... See more

User experience

Users describe positive interactions with user experience, noting that the platform is very easy to navigate,... See more

Product

People report positive experiences with product, noting it is easy to find puppies locally and connect with... See more

Service

Customers consistently note positive experiences with service, expressing appreciation for the quick response... See more

Staff

Consumers find staff to be positive, highlighting that the team is very friendly, helpful, and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Through puppies.co.uk I have found a fantastic breeder of cavalier king Charles spaniel puppies,i will be getting my puppy 19th March Teddy will be joining my other two cavaliers king Charles spaniels... See more

Rated 5 out of 5 stars

Really surprised how nice and friendly they were. Asked regards puppy enquires and if any help was needed, luckily explained breeder was magic, Kc registered health checks, 5weeks free insurance and m... See more

Rated 5 out of 5 stars

Was looking for a puppy and came across this website. Very easy to navigate and find local breeders with puppies available. Quick response to initial enquiry. Breeder very responsive, helpful and frie... See more

Rated 5 out of 5 stars

My experience was great because the whole process was smooth, transparent and stress-free. From the first contact, the team was friendly, patient and very helpful, answering all my questions clearly.... See more

Company details

  1. Online Marketplace

Written by the company

Puppies is the UKs most ethical place to buy and sell dogs as well as the number one source of information for dog lovers everywhere. We vet every puppy ad

Contact info

  • Saint Mary's Road 112, LE16 7DX, Market Harborough, United Kingdom

  • puppies.co.uk

4.6

Excellent

TrustScore 4.5 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(401)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Takes your money then the next day you…

Takes your money then the next day you try an email to say it needs a photo of mother and Puppy, there’s already one on the site and it won’t let me upload I tried for days funny thought their quick to take your money

March 4, 2026
Unprompted review
puppies.co.uk logo

Reply from puppies.co.uk

Hi There,

That's right, if you'd like to take the optional boost package you can - but the boost doesn't start until the advert goes live.

We take up to 48h to do our checks and keep our site as safe as possible and only promoting responsible breeding.

As you say, we emailed you to ask for a photo of the mother and pups together.

If you were having issues uploading we would be more than happy to receive your image over email and upload it for you.

Can you please send it to us now so we can get you live ASAP? Your boost has not started yet as it is not live.

If you are not able to, we are more than happy to cancel the ad and refund the optional boost fee - just email us please.

Thank you

Rated 5 out of 5 stars

Through puppies.co.uk I have found a…

Through puppies.co.uk I have found a fantastic breeder of cavalier king Charles spaniel puppies,i will be getting my puppy 19th March Teddy will be joining my other two cavaliers king Charles spaniels Toby&Rusty,Leanna is an incredible breeder she keeps me update with photos&videos on his progress.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great site to use

Great site to use, easy and accessible. Have had no problems with this site whatsoever. Highly recommend 😊

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Good site to find a puppy

Good site to find a puppy especially if you’re looking for something specific. They can be pricey but there are all sizes and breeds listed in all areas.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Great safe way to contact.
Goodcsearch results, notifications and follow up emails.

January 3, 2026
Unprompted review

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