We booked Serena and her wonderful team at PuppyLuv for my daughter’s birthday party, and it was truly unforgettable. The highlight of the day was definitely the adorable Pomeranian puppies — the chi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We organise nurturing and therapeutic puppy-led wellness events whereby we invite an adorable litter of puppies for our customers, and the puppies, to enjoy puppy cuddles and puppy play. We do not participate in any yoga or additional activity during our sessions, instead our customers enjoy spending quality time watching, playing and stroking puppies and dogs to improve the well-being of each puppy and humans alike. It is scientifically proven that spending time with animals improves our mental, physical and psychological health. Interacting with animals has been shown to decrease levels of cortisol (an stress-related hormone) and lower blood pressure. A persons wellbeing and animal welfare is at the heart of our business. We strive to create unique and unforgettable events that provide positive and nurturing/loving interactions and aids our mental and psychological health. We will transform our event space into an outdoor oasis, with a white picket fence enclosure, artificial grass, cushions, blankets, music and more. This, we hope, will add to the overall wellness experience. Our Puppy Luv and Wellness experiences provide great therapy for us and the puppies.
Contact info
Silverstream House, W1T 6EB, London, United Kingdom
- 07871478355
- info@puppyluv.co.uk
- puppyluv.co.uk
Best Birthday party EVER!!
Best Birthday party EVER!!
That was the words of the girls who joined my daughter for her 10th birthday at Puppy Luv. And it really was extra special.
They had the best time ever. Cuddles with puppies, a birthday cake, more puppy cuddles and the most amazing party bags with really special gifts and treats that everyone loved. From start to finish Serena and her team made my daughter’s birthday the ‘best ever!!’
Thank you so much Serena.
Had an amazing time at Puppy Luv as…
Had an amazing time at Puppy Luv as birthday treat for my 9 year old. The toy cockapoos were adorable and the helpers incredibly friendly and knowledgeable. Would definitely recommend.
Wonderful for adults and teens too
We went as 2 adults and 4 teenagers. We all loved it! Wonderful set-up with great hosts and amazing puppies. We were very well looked after and it was a real boost to everyone’s mental health. We didn’t want to leave! Thank you!
6 incredibly cute puppies. Very special experience.
Warm and very friendly host with a lot of knowledge. 6 incredibly cute Cockapoo puppies. Very happy teenager! Tears of joy!Very special experience. Highly recommend,
Great experience for the girls
Great experience for the girls, they loved it. The puppies are very cute and put a big smile on your face. Serena is great and very knowledgeable.
The whole experience was INCREDIBLE
The whole experience was INCREDIBLE. The team were so welcoming and just made the day even more amazing.
Best 8th Birthday EVER!
Puppy Luv and Wellness hosted my daughter's 8th birthday. They were unbelievable - professional, warm, accommodating, and went above and beyond to ensure everyone had the best time. Needless to say, the puppies were the ABSOLUTE star of the show. Thank you so much! Would have them back in a heartbeat.
Amazing puppies and amazing staff!
The puppies were so so cute and energetic! The staff also helped us have such a fun and comfortable experience (forgive me I didn’t get names but all of them were wonderful and friendly!) overall this was perfect and I will be back!
This was the most therapeutic…
This was the most therapeutic experience I’ve ever been to! It was booked for my workplace and we have already discussed booking again!!
The team are simply WONDERFUL.
Planning my next visit as we speak..
Amazing experience! I am typically more of a cat/kitten person but in our session we had gorgeous staffy pups! 🩶🩶 I enjoyed every second and at the end I did not want to leave! Fantastic team. Close to home. Suitable for kids. I would highly recommend this experience to family/friends. Planning my next visit as we speak..
A really lovely experience
A really lovely experience to break up the monotony of work! What a lovely treat!
The BEST day at work I have ever had
The BEST day at work I have ever had. What an amazing lunchbreak spent with puppies
I'd love to do this every week 🥰
This experience was amazing
This experience was amazing, the staff were great and very personable! I would highly recommend this experience.
Check parking before attending as there was a festival on which caused issues with parking.
10/10 experience! HIGHLY RECOMMEND
This is honestly the most amazing experience of my life! I’ve been around 10 times already and I’ll keep going most weekends with my daughter to see the puppies! There’s seriously nothing like it. As soon as you arrive, there’s a brand new litter of puppies ready for you to play with – it’s incredible for your mental health and such a lovely thing for kids too. I’m so glad I came across this experience. I couldn’t imagine a better way to spend my Sundays! And the people who run it are the nicest, kindest souls. Thank you so much Serena, for everything! Jemma x
An amazing experience
An amazing experience for my daughter’s 10th birthday. Serena went above and beyond and even made it that bit more special for her birthday. The puppies were very cute and adorable. Having an hour to play with them was the highlight of her birthday (and for me!). I would highly recommend and we will certainly be returning!
Lovely present given to me for my…
Lovely present given to me for my birthday.an event that I would advise everybody to do...staff are really friendly and so was Serena......puppies where beautiful and playful.
Came with the whole family to celebrate…
Came with the whole family to celebrate my daughter's birthday. Serena and her team welcomed us with open arms and we immediately felt at home. Very clean space and full of cushions, blankets and little toys for the puppies. Plus a great playlist! We had the pleasure of an hour session with Cavalier King Charles Spaniel puppies. Such adorable creatures, full of energy and spark! Serena and her team were very knowledgeable and talked us through the breed and their history. We all thoroughly enjoyed our interaction and will definitely be back! Serena even put together a gift bag for my daughter's birthday which was a lovely touch. My son said that this is now his happy place and I couldn't agree more. Thank you Serena. For that hour of my life my mind was at peace. Lots of love x
A wonderful experience run by a fantastic company
Me and my daughters had a wonderful time at Puppy Luv this weekend. The puppies were just adorable and the environment was great. Serena was so helpful and personable during the booking process, her and her team were very knowledgable of the puppies and breed during the session, explaining all sorts of info and facts. Her team were super friendly and helped distribute puppies so no one was without cuddles and lovely touches at the end with snacks. This is a really well run and cared for local business and we will be back for sure. Thank you Puppy Luv for cheering my daughters up.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








