Puppy Luv and Wellness Reviews 128

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, knowledge, and professionalism, which significantly contributed to a positive and stress-free experience. Many people highlighted the team's ability to create a joyful and unique atmosphere, making events feel special and memorable. The overall user experience is frequently described as amazing, incredible, and wonderful, with many consumers feeling calm and happy after their visit. Reviewers particularly appreciated the smooth setup, excellent organization, and the team's attentiveness, ensuring everyone felt comfortable and engaged with the puppies.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being friendly,... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight it as a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked Serena and her wonderful team at PuppyLuv for my daughter’s birthday party, and it was truly unforgettable. The highlight of the day was definitely the adorable Pomeranian puppies — the chi... See more

Rated 5 out of 5 stars

Amazing experience for my two daughters. The event was very well organised and the labrador puppies were just adorable! Serena and her team were kind and informative, telling us lots about the labrado... See more

Rated 5 out of 5 stars

We hired Serena and her team for my daughter’s birthday party and it was a storming success. All the girls were beyond excited to have little puppies to play with and the Doxiepoo puppies did not disa... See more

Rated 5 out of 5 stars

Puppy Luv and Wellness hosted my daughter's 8th birthday. They were unbelievable - professional, warm, accommodating, and went above and beyond to ensure everyone had the best time. Needless to say, t... See more


Company details

  1. Wellness Program
  2. Children's Party Service
  3. Event Management Company
  4. Party Planner
  5. Wellness Center

Written by the company

We organise nurturing and therapeutic puppy-led wellness events whereby we invite an adorable litter of puppies for our customers, and the puppies, to enjoy puppy cuddles and puppy play. We do not participate in any yoga or additional activity during our sessions, instead our customers enjoy spending quality time watching, playing and stroking puppies and dogs to improve the well-being of each puppy and humans alike. It is scientifically proven that spending time with animals improves our mental, physical and psychological health. Interacting with animals has been shown to decrease levels of cortisol (an stress-related hormone) and lower blood pressure. A persons wellbeing and animal welfare is at the heart of our business. We strive to create unique and unforgettable events that provide positive and nurturing/loving interactions and aids our mental and psychological health. We will transform our event space into an outdoor oasis, with a white picket fence enclosure, artificial grass, cushions, blankets, music and more. This, we hope, will add to the overall wellness experience. Our Puppy Luv and Wellness experiences provide great therapy for us and the puppies.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 5 out of 5 stars

Best Birthday party EVER!!

Best Birthday party EVER!!
That was the words of the girls who joined my daughter for her 10th birthday at Puppy Luv. And it really was extra special.
They had the best time ever. Cuddles with puppies, a birthday cake, more puppy cuddles and the most amazing party bags with really special gifts and treats that everyone loved. From start to finish Serena and her team made my daughter’s birthday the ‘best ever!!’
Thank you so much Serena.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful for adults and teens too

We went as 2 adults and 4 teenagers. We all loved it! Wonderful set-up with great hosts and amazing puppies. We were very well looked after and it was a real boost to everyone’s mental health. We didn’t want to leave! Thank you!

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience for the girls

Great experience for the girls, they loved it. The puppies are very cute and put a big smile on your face. Serena is great and very knowledgeable.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Best 8th Birthday EVER!

Puppy Luv and Wellness hosted my daughter's 8th birthday. They were unbelievable - professional, warm, accommodating, and went above and beyond to ensure everyone had the best time. Needless to say, the puppies were the ABSOLUTE star of the show. Thank you so much! Would have them back in a heartbeat.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing puppies and amazing staff!

The puppies were so so cute and energetic! The staff also helped us have such a fun and comfortable experience (forgive me I didn’t get names but all of them were wonderful and friendly!) overall this was perfect and I will be back!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Planning my next visit as we speak..

Amazing experience! I am typically more of a cat/kitten person but in our session we had gorgeous staffy pups! 🩶🩶 I enjoyed every second and at the end I did not want to leave! Fantastic team. Close to home. Suitable for kids. I would highly recommend this experience to family/friends. Planning my next visit as we speak..

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

This experience was amazing

This experience was amazing, the staff were great and very personable! I would highly recommend this experience.
Check parking before attending as there was a festival on which caused issues with parking.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 experience! HIGHLY RECOMMEND

This is honestly the most amazing experience of my life! I’ve been around 10 times already and I’ll keep going most weekends with my daughter to see the puppies! There’s seriously nothing like it. As soon as you arrive, there’s a brand new litter of puppies ready for you to play with – it’s incredible for your mental health and such a lovely thing for kids too. I’m so glad I came across this experience. I couldn’t imagine a better way to spend my Sundays! And the people who run it are the nicest, kindest souls. Thank you so much Serena, for everything! Jemma x

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

An amazing experience

An amazing experience for my daughter’s 10th birthday. Serena went above and beyond and even made it that bit more special for her birthday. The puppies were very cute and adorable. Having an hour to play with them was the highlight of her birthday (and for me!). I would highly recommend and we will certainly be returning!

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Came with the whole family to celebrate…

Came with the whole family to celebrate my daughter's birthday. Serena and her team welcomed us with open arms and we immediately felt at home. Very clean space and full of cushions, blankets and little toys for the puppies. Plus a great playlist! We had the pleasure of an hour session with Cavalier King Charles Spaniel puppies. Such adorable creatures, full of energy and spark! Serena and her team were very knowledgeable and talked us through the breed and their history. We all thoroughly enjoyed our interaction and will definitely be back! Serena even put together a gift bag for my daughter's birthday which was a lovely touch. My son said that this is now his happy place and I couldn't agree more. Thank you Serena. For that hour of my life my mind was at peace. Lots of love x

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful experience run by a fantastic company

Me and my daughters had a wonderful time at Puppy Luv this weekend. The puppies were just adorable and the environment was great. Serena was so helpful and personable during the booking process, her and her team were very knowledgable of the puppies and breed during the session, explaining all sorts of info and facts. Her team were super friendly and helped distribute puppies so no one was without cuddles and lovely touches at the end with snacks. This is a really well run and cared for local business and we will be back for sure. Thank you Puppy Luv for cheering my daughters up.

April 5, 2025
Unprompted review

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