Puppy Luv and Wellness Reviews 128

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and professionalism, highlighting how they create a welcoming and comfortable atmosphere. People frequently describe the overall user experience as amazing, unique, and incredibly well-organized, making it a stress-free and joyful occasion. Many consumers found the experience to be wonderful and therapeutic, often noting how happy and calm they felt afterward. Reviewers particularly appreciated the clear focus on the puppies' well-being and the staff's ability to make special occasions, like birthdays, even more memorable.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their friendliness, knowledge, and... See more

User experience

Customers consistently note positive experiences with user experience. Many describe it as a lovely, fun, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked Serena and her wonderful team at PuppyLuv for my daughter’s birthday party, and it was truly unforgettable. The highlight of the day was definitely the adorable Pomeranian puppies — the chi... See more

Rated 5 out of 5 stars

Amazing experience for my two daughters. The event was very well organised and the labrador puppies were just adorable! Serena and her team were kind and informative, telling us lots about the labrado... See more

Rated 5 out of 5 stars

We hired Serena and her team for my daughter’s birthday party and it was a storming success. All the girls were beyond excited to have little puppies to play with and the Doxiepoo puppies did not disa... See more

Rated 5 out of 5 stars

Puppy Luv and Wellness hosted my daughter's 8th birthday. They were unbelievable - professional, warm, accommodating, and went above and beyond to ensure everyone had the best time. Needless to say, t... See more


Company details

  1. Wellness Program
  2. Children's Party Service
  3. Event Management Company
  4. Party Planner
  5. Wellness Center

Written by the company

We organise nurturing and therapeutic puppy-led wellness events whereby we invite an adorable litter of puppies for our customers, and the puppies, to enjoy puppy cuddles and puppy play. We do not participate in any yoga or additional activity during our sessions, instead our customers enjoy spending quality time watching, playing and stroking puppies and dogs to improve the well-being of each puppy and humans alike. It is scientifically proven that spending time with animals improves our mental, physical and psychological health. Interacting with animals has been shown to decrease levels of cortisol (an stress-related hormone) and lower blood pressure. A persons wellbeing and animal welfare is at the heart of our business. We strive to create unique and unforgettable events that provide positive and nurturing/loving interactions and aids our mental and psychological health. We will transform our event space into an outdoor oasis, with a white picket fence enclosure, artificial grass, cushions, blankets, music and more. This, we hope, will add to the overall wellness experience. Our Puppy Luv and Wellness experiences provide great therapy for us and the puppies.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 5 out of 5 stars

Puppy heaven!!

Oh my god, an hour of the cutest puppies.. could life get any better. 100% recommend booking to any dog/animal lovers.

The whole experience was perfect. The staff were all so friendly and lovely and especially good with little ones, making everyone feel included. We also learnt lots about the breed which was nice. The team are very knowledgable.

I attended with my Mum, son and niece. My mum was unable to sit on the floor but it was no trouble to provide her a chair which was really appreciated.. and the cutest pup slept in her arms for ages 🥹

We will definitely be returning for more puppy cuddles 🥰🥰

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Adorable puppies!

We had an amazing time with the puppies! We played with a litter of French bulldogs, one of our favourites! It was relaxing and calming, Serena and those working with her made it an unforgettable experience. Thank you!

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

Birthday gift completed our family!

We attended a wellness session for my birthday… little did we know two weeks later we were completing our family by picking one up and making her ours! A puppy was not on the cards for us but she chose us. Our little boy burst into tears when he met her. An incredible start to 2025 as a family and all thanks to Puppy Luv. The session itself was magic, I got a little birthday gift, there were refreshments and it was a relaxed but fun vibe with Serena answering all my questions! Thank you so much ♥️

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

I brought my puppies to Puppy Wellbeing…

I recently attended a Puppy Wellbeing session with my puppies, and it was a fantastic experience. The team was incredibly kind and welcoming, creating a safe and friendly environment for both myself and my pups. The puppies were well looked after throughout the session, and I really appreciated the care and attention given to them.

A huge plus was that I was able to sell two puppies at the session, which was a great help. Sherena was excellent with communication and scheduling, making the whole process smooth and stress-free.

I would 100% do it again and highly recommend Puppy Wellbeing to anyone looking for a supportive and well-organised space for their puppies!

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

I always feel like I've come away…

I always feel like I've come away having a dopamine-induced spa day. Serena and her family are such lovely people and every time we visit it's such a joyful experience. The puppies are her first priority which I think is incredibly important. Be more dog. Thank you Serena and family xxx

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Lovely experience- plenty of time with the puppies - a unique hour spent together and leaving with big smiles.

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience ever!!

Best experience ever!!

Loved every minute of it, all staff were so helpful and informative and the puppies were adorable! Will definitely be back again!

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Unforgettable

Unforgettable, we had 9 Belgian Malinois and all such characters. Miss Green was a personal favourite as she was an absolute menace.

Will be back again for sure, an hour flies by

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful experience

Such a wonderful experience. Serena and her team made the whole process from booking to the event itself very easy and enjoyable. We had the best time with the animals and would recommend to anyone!

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic day out for the family

My daughters and I had a fantastic time at Puppy Luv and Wellness. Serena and her team were very knowledgeable about the dog breed and so welcoming to guests. We all had such a good time that we will definitely book again.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Such an awesome experience

Such a wonderful experience. Serena has absolutely nailed it. Spending time with such gorgeous animals feeds your soul. We had the best time. So much so we have been back again! See you again soon!

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Puppy Luv experience

I attended the dachshund session (and it was my second time joining a Puppy Luv and Wellness session). It was a wonderful hour, with lots of interaction with the adorable puppies. Serena is a great host and I learnt more about the breed too. Definitely recommend.

December 15, 2024
Unprompted review
Rated 5 out of 5 stars

Serena was a great host

Serena was a great host. Everything ran smoothly, there were some nice snacks, and all of the puppies were properly cared for and healthy. Would book again!

November 30, 2024
Unprompted review

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