A well made product. Quiet, simple to operate. This is our second unit. Original unit was installed in 2007. Would recommend using a professional furnace contractor to install the inlet and outlet d... See more
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Review summary
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Reviews shaping this summary
PureFilters was only one of few companies that carried filters that fit our airvac. Price was competitive. They kept me informed and up to date once my order was placed. My package arrived before the... See more
Company replied
I read several reviews on the seller before finally making the decision to purchase a whole-home humidifier from PureFilters.ca. To be honest, some of the reviews were somewhat, downright negative, so... See more
An even exchange of damaged filters was done without an issue. Good variety at different price points. Have purchased multiple filter sets from them for 10 years c 3 furnaces. They are my go to... See more
Company details
- #1 of 1 best companies in Air Filter Supplier
- #1 of 1 best companies in Furnace Parts Supplier
- #1 of 1 best companies in Water Filter Supplier
Information provided by various external sources
PureFilters (www.PureFilters.ca) is the #1 online air filter company in Canada. Our mission is to make indoor air quality as accessible as possible to Canadians. We do this be carrying a large variety of sizes, trusted brands at wholesale prices and express delivery to your door. We have over 500 5-star reviews from our customers, so find out why Canadians love us today!
Contact info
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Great service from PureFilters
PureFilters was only one of few companies that carried filters that fit our airvac. Price was competitive. They kept me informed and up to date once my order was placed. My package arrived before the original delivery date. All in all great customer service!
September 6, 2025
Reply from PureFilters
Dennis — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Selection and price - no need to look elsewhere.
I can always find the filter I'm looking for competitively priced. The option to receive purchase reminders is a useful feature. Reliable and fast delivery.
September 7, 2025
Reply from PureFilters
Guy — thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Reply from PureFilters
Mansoor — really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Humidifier valve replacement
Humidifier valve same as part replaced on original equipment. Arrived promptly. Works well.
September 8, 2025
Reply from PureFilters
Dave — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Reply from PureFilters
Terry — thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Never arrived
Package never arrived it’s been 8 weeks. I also called and no one returned my call
August 13, 2025
Reply from PureFilters
Mike,
Apologies for this, but there must be a misunderstanding here. Your package was delivered within 3 days of your order. The tracking number is available here: https://www.canpar.com/en/tracking/track.htm?barcode=D420009050000002220001.
We don't see any calls from the number we have on file, and no emails either.
Please feel free to reach out to support@purefilters.ca any time for assistance.
PureFilters Team
Reply from PureFilters
Jean, thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Received order on time
August 5, 2025
Reply from PureFilters
Steven, thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
I was super impressed when I received…
I was super impressed when I received an email confirming it was me making the purchase before they charged my card and another email from someone saying they would be my contact if I had any issues.
August 18, 2025
Reply from PureFilters
Jessive, thanks for the 5-star review!
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Fast delivery of good products
August 19, 2025
Reply from PureFilters
Merlin - thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Reply from PureFilters
Ikwuagwu - thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Reply from PureFilters
Faith - thanks for the 5-star review!
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Shipped and received quickly
Shipped and received quickly. Quality product met our expectations. Great service.
July 9, 2025
Reply from PureFilters
Stephane - thanks for the 5-star review!
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
PureFilters is out ‘go to’ filter supplier...
Was thrilled to find PureFilters which carried my specific filters. Great prices and shipped quickly to my door.
July 11, 2025
Reply from PureFilters
Ally - thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Reply from PureFilters
Lawrence — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Reply from PureFilters
Thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Purefilter packaging and recycling processes
Yes the PureFilters I ordered arrived, neatly packaged, and with a very short delivery time. Since I had a new furnance, air conditioner, humidifier and a purefilter system installed in my unit, there has been a noticable improvement in my air quality. I am able to recycle the cardboard box and plastic wrap used for delivery. So far the purefilter may or may not be recycleable and maybe someone can explain how they delt with expired purefilters.
June 5, 2025
Good customer service…
I am happy with the customer service and the product. I use MERV 13 filters in my HVAC system to filter out fine particles, including viruses. I can always rely on PureFilters to have what I need. Ordering is easy, delivery is timely, and product is of good quality.
June 15, 2025
Reply from PureFilters
Richard — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Quick easy + volume discounts
June 16, 2025
Reply from PureFilters
Os — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
This is an overall excellent company to…
This is an overall excellent company to work with. Even if things do go wrong which is sometimes outside of anyone’s control.
June 3, 2025
Reply from PureFilters
Thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
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