purely.website Reviews 69

I’m a complete tech dinosaur and couldn’t even begin to understand how to set up an email client. Heck, I didn’t even know what an email client was !
Thanks to Carl & Gavin I’ve learned loads and now have a fully functioning professional email to go with my new little business. Thank you for your patience and time and super rapid response time too, all over the course of a weekend. A1 service, colour me impressed.

Jamie and the whole team are always available when it counts and always provide professional, super-speedy solutions.

Their hosting package pricing is also VERY competitive!

Helpful and supportive staff who managed a perfect website migration for us.

I migrated from a Pipeten Legacy account to Purely Website. I have been with Pipeten for many years and their customer service is excellent. I am very happy with the migration which was very easy to set up with them. I am looking forward to many more years with this excellent company.

I was impressed with the no faff pricing and the technical support for someone who really doesn't know what they are doing has been great via instant chat or emails. The inclusion of Webmail as part of the solution is also a nice extra.

I’ve been a customer of Pipeten for over 10 years and have just migrated over to their new super hosting platform. The migration was seemless. Jamie was brilliant and patient. I’m not techy but don’t need to be! I’m looking forward to the enhanced email and web security that comes with the move. Thanks guys.

I've been working with these guys for many years now and have always found them to be extraordinarily helpful. Nothing is too much of an issue for them and they definitely subscribe to the view that the only stupid question is the one you don't ask! I would recommend them to anybody who needs the IT services they provide. One of the great things about them is that they are UK professionals who know exactly what to do and are masters of their craft. Why use foreign service providers when there are people here in the UK of a greater calibre. No, I don't have shares in their business but when you find good people that do not wear cowboy hats and are brilliant at what they do, you need to promote them.

Required assistance with settings for an online store I'm starting up. Sorted out in a jiffy by Jamie. Couldn't fault the service.

I had difficulty transferring in a domain. Raised a ticket and Jamie provided the solution in a timely manner.

Clear pricing policy, excellent and courteous customer service.

Brilliant IT service and customer support

Absolutely brilliant service. Nothing is too much trouble. Prompt reliable and trustworthy. I’m a small business and not that clued up on anything that’s I.T related so they were patient explaining what I needed and what would be best for me. Iv been using this company for a few years and I would recommend them.

Really enjoyed dealing with Pure Domains, can't fault their customer service and the quality of the work they do

I raised a ticket for a few issues related to a domain transfer and received fast responses with the right information every time. Every time I've had to contact with support at Purely Domains they are quick to respond, knowledgeable and professional.

I have always found the team at Purely.Domains really helpful and supportive. They respond to my support questions very quickly so that I am able to resolve any issues as soon as possible. No question is a daft question, they are all treated equally professionally.

Great company with exceedingly professional staff. Thank you for the great service!

These people have good prices for domains. Some are so low you'd think you'd end up with limited support. But no, their support is quick and helpful. I had trouble finalising the transfer of a dot com domain. Purely helped me fix it patiently.

Purely.Domains has been very helpfully and responsive when I needed to clarify, always very courteous and knowledgeable. Great value for money comes with a very good customer service.

We have been with Purely/Pipeten for many years and have found that their service is 2nd to none, 1st rate in every respect. I have read the review below and just have to say what has been written is a load of twaddle.