I've been with Purely Website more than ten years and have had consistently first rate service: very fast with a remedy for every problem I've had. It was the same this morning, when Jamie walked me... See more
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I have used these people for about 8 years for my domains, and then decided to also try theire one website with free ssl and email hosting service @ £20.00 per year. Customer support is exceptional,... See more
After being hosted by Purely for over fifteen years our company needed some expertise in a hurry and Jamie at Purely delivered. No fuss, no bother, just got a tricky job done for us in very short orde... See more
They are rubbish their customer service is virtually non-existent... Just in case you find that they don't do what you need its too late, even within 30 mins you and ask for your money back... you'r... See more
Company replied
Company details
Written by the company
Our mission is to make professional online presences accessible to everyone through low cost domain names, website hosting, email and related services.
Contact info
39 Mowbray ST, S3 8EN, Sheffield, United Kingdom
- 0114 443 2222
- purely.website
4.4
Excellent
69 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class registrar
I've had one domain with them for 4 years (as well as all my others), never had a problem.
Prompt and friendly support if it's ever needed, great prices, staff are knowledgeable, what more could you ever want from a registrar...
March 18, 2021
Unprompted review
They are rubbish
They are rubbish their customer service is virtually non-existent... Just in case you find that they don't do what you need its too late, even within 30 mins you and ask for your money back... you're out of luck, and you have lost your money, this is a con. please check out the other 2 entries in this trust piolet review, they are employees of the company
Walk away find another provider.
Parent company pipe ten hosting << Also very poor
March 8, 2021
Unprompted review
Reply from purely.website
Hi ****, I'm sorry to hear that you were disappointed with your initial experience at Purely.Domains. Unfortunately domain registrations are non-refundable, however you are entirely free to move the service to any other provider without any charges from us. I noticed that you have actually since moved some more services to us since this review so hopefully your opinion has now changed. Please reach out to our support team if there you need any assistance with anything. Also just to clarify, none of the reviewers listed here have ever been employed by the company.
Purely Domains are brilliant
Purely Domains are brilliant, with superb customer care. I've been working with them for years and they are brilliant at responding to support tickets and resolving all your problems. It's like you dream all companies should be.
December 9, 2020
Unprompted review
Purely is a dream come true!
Purely is a dream come true! Sensible domain pricing combined with fast and reliable Tech Support make dealing with this company a real pleasure.
Thank you Purely.Domains, I look forward to a long and happy working relationship with you for both my own requirements and those of my clients too. Keep up the excellent work! :-)
July 9, 2020
Unprompted review
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