This was a gift for our granddaughter who recently got engaged. As they are in Melbourne and we are in Scotland we wanted to just send some bubbles for them to celebrate. Good range of gifts at prices... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time buyer from Purely Gourmet, for a 'last minute' gift hamper for a wedding anniversary. The hamper (Red wine & chocolates) was very good and well received. The 2pm cut-off for same-day delive... See more
Company replied
Last minute order that I needed to have delivered on the same day. Customer service excellent and the products ordered were well received by the recipient. Plus discount code offered for spending $150... See more
Company replied
A little hiccup with delivery which Josh very promptly sorted really impressed me - shows this is a company that values its customers. Ordered the Bramble & Hedge Gourmet Nougat Gift Box and the reci... See more
Company replied
Company details
Written by the company
Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.
Why Choose Purely Gourmet Hampers & Gifts
Written by the company
- Free Shipping on ALL Hampers over $150
- At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.
Purely Gourmet Gifting Guarantee
30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked.
We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it.
Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.
Contact info
459 Little Collins St, 3000, Melbourne , Australia
- 1300 618 530
- ausmade@purelygourmet.com.au
- purelygourmet.com.au
Same Day Delivery Across Melbourne
4.7
Excellent
618 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service
I was really impressed that when it was out on delivery you could see where the transport was and the estimated delivery time.
May 7, 2025
Reply from Purely Gourmet
Thankyou Jane for the 5 Star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Reply from Purely Gourmet
Thankyou Mapa for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Reply from Purely Gourmet
Thankyou Hanna for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Good selection
Good selection, was a birthday present for a family member, she really liked the selection
April 25, 2025
Reply from Purely Gourmet
Thankyou Noriko for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Always reliable and amazing.
Always reliable and amazing.
Thanks for another very happy customer experience.
April 21, 2025
Reply from Purely Gourmet
Thankyou Heather for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Your delivery driver went above and…
Your delivery driver went above and beyond..
Greatly appreciated
April 23, 2025
Reply from Purely Gourmet
Thankyou Frank for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
The Marshmallows were tasteless
The Marshmallows were tasteless, chocolate coated popcorn was sticky, and the rocky road tasted stale. The Raspberry boiled lollies were lovely. I did not think value for cost was evident.
April 12, 2025
Reply from Purely Gourmet
Thank you Dianne for taking the time to leave a review. We’re sorry to hear that some of the treats didn’t quite hit the mark for you, though we’re glad the raspberry boiled lollies were a highlight. We understand that everyone has different tastes, and we always appreciate thoughtful feedback like yours. Your comments on value and variety are noted, and we’ll keep them in mind as we continue to refine our offerings. Thank you again for sharing your experience with us.
PG Customer Support
Reply from Purely Gourmet
Thankyou NKT for the 5 Star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
This was a Easter gift for family
This was a Easter gift for family , it arrived quickly , family happy with chocolates
April 8, 2025
Reply from Purely Gourmet
Thankyou Mary for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
last minute decision!
I made a last minute decision to do a hamper for interstate birthday so needed to pay a little extra but hamper was delivered at such short notice and birthday boy loved the surprise! Thank you for a beautifully presented hamper!!
April 1, 2025
Reply from Purely Gourmet
Thankyou Lesley for the 5 Star Review , We are pleased we could help you with your last minute gifting needs .Your continued support is invaluable to us and we thankyou for using Purely Gourmet
PG Customer Support
Reply from Purely Gourmet
Thankyou Philip for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Fast & easy ordering and delivery
Fast & easy ordering and delivery. Given as gift and recipient very happy with contents. Would recommend.
March 3, 2025
Reply from Purely Gourmet
Thankyou bev for the Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Ordering was a breeze
Was easy to order and deliver. Was great to be able to track the order. The ordering process was very easy. There were quite a few followup emails post ordering but that would be my only fault with it that either less emails or combine them as I received about 5 followup emails
March 4, 2025
Reply from Purely Gourmet
"Thank you for your review, Angela ! While we always aim to give a a 5-star experience, we're grateful for your feedback and look forward to exceeding your expectations next time!"
PG Customer Support
Reply from Purely Gourmet
"Thank you for your review, Christine! While we always aim to give a a 5-star experience, we're grateful for your feedback and look forward to exceeding your expectations next time!"
PG Customer Support
Great quality and affordable choices
Great quality and affordable choices. Prompt delivery.
February 26, 2025
Reply from Purely Gourmet
Thankyou Maria for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Bringing me closer to my loved ones in another country
Your same day delivery and easy website to navigate allows me to quickly and efficiently find suitable gifts for my family.
February 27, 2025
Reply from Purely Gourmet
Thankyou Robyn for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Reply from Purely Gourmet
Thankyou Trudy for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
A Happy Patient
Living overseas it was easy to order online and delivered in a timely manner. A friend of mine was released from hospital and found her package when she arrived home from the hospital. She felt the love and was so grateful. Thanks for helping her feel just that little bit better. You guys are my go-to for care packages :)
February 20, 2025
Reply from Purely Gourmet
Thankyou Linda for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs. Pleased the giftee is feeling better
PG Customer Support
As the name says it all
From online order to delivery, it was very smooth and easy. The quality and customer service was exceptional. I would definitely recommend this to everyone
February 13, 2025
Reply from Purely Gourmet
Thankyou Sana for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Excellent service
Excellent service. I got my gift delivered to the recipient on time. I ordered all the from Kenya, without much of a clue of
how the online guft ordering process works in Australia. What I loved is also the help I got online. The response time is also very swift. I'm sold and will definitely be ordering again and again. I am a returning customer
February 13, 2025
Reply from Purely Gourmet
Thankyou Diana for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs. We fully understand how difficult it can be when your outside the country of purchase and pleased to hear your were happy with the support we gave you.
PG Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.