UJust received order this morning and the date sugar package is damaged, it definitely looks like it might be a rat or mice infestation in their warehouse as it clearly looks like rodent bite marks.
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Saw on Dragon's Den and decided to take a look. I follow a KETO lifestyle so 'carb content' is essential for me which usually means expensive sugar substitutes. I have just received my first order... See more
Zero customer service. Order lost by Royal Mail, wouldn't even acknowledge emails. Had to complain to credit card company to get the issue resoled. Clearly too busy counting their bags of money rath... See more
Unfortunately, the product does have an acquired metallinc bitterish taste and isn't any better than other sweeteners. Besides, it isn't 70% sweet compared to sugar but rather 50%. The only advantag... See more
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Puresweet vrs Sugar
It really is like sugar and I really like it. I don't use sugar often but definitely use this instead ,no nasty after taste my only little niggle is that you have to use more than you would normal sugar so could be pricey if you use a lot but small price to pay for something not chemical
Great priduct!
Easy to order, arrived on time.
Great product, you would never know it wasn't actually sugar. Love it!
Absolutely amazing
Absolutely amazing! Okay much more expensive than sugar but I just hate the after taste of sweetners. I can finally give up sugar in my coffee and on my cereal and wouldn’t hesitate to recommend this product!
Best sugar substitute ever!
This is the best sugar substitute that I’ve ever tried and I’ve tried them all!
Absolutely love it.
Only thing I would say is I put in slightly more than I would for ‘normal’ sugar.
I wouldn't say it tasted like sugar…
I wouldn't say it tasted like sugar which is disappointing as it would of been a great alternative. Also too pricy for size of bag
Just like the real thing
So long as you make sure you need to add a little more than you would with normal sugar, tastes pretty much like the real thing.
Not sweet enough
Taste was lovely but had to use quite a bit to get the sweetness required
Good product
Good product - a little bit on the expensive side if you are using it to cook with.
It's as good as sugar but far healthier…
It's as good as sugar but far healthier and there is no after taste. Will always use this alternative now.
I can't fault Puresweet for their fast…
I can't fault Puresweet for their fast free delivery.
Second purchase.
Second purchase, will use puresweet all the time from now on. Comes in a couple of days. Tastes good. Happy
Too expensive and not as good as I expected
The sugar was nice enough when used in hot drinks . But it’s an very high price to pay for a sweetener.
When I made cakes using the sugar the mixture was very gritty and the cakes didn’t look too appetising but tasted ok .
The reason I gave the product 2 stars is because the icing sugar was awful . I couldn’t use it at all . It cost a lot and I had to throw the whole thing away . It tasted horrible and completely inedible.
If I can master how to make decent cakes and biscuits with it I may buy again for the health of the kids otherwise I may go back to my usual healthy way of baking .
Best purchase of 2021
Best purchase of 2021. Never going back to normal sugar absolutely love it!!!
Absolutely brilliant can't taste any…
Absolutely brilliant can't taste any difference to normal sugar
Product arrived before due date so…
Product arrived before due date so didn’t over promise and under deliver.
Pure sweet
I’m diabetic so I’ve used a sugar substitute from the supermarket which to be honest was light as a feather weird almost so I’ve binned that and watching dragons den did me a big favour that day. Pure sweet Brilliant.
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