UJust received order this morning and the date sugar package is damaged, it definitely looks like it might be a rat or mice infestation in their warehouse as it clearly looks like rodent bite marks.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Saw on Dragon's Den and decided to take a look. I follow a KETO lifestyle so 'carb content' is essential for me which usually means expensive sugar substitutes. I have just received my first order... See more
Zero customer service. Order lost by Royal Mail, wouldn't even acknowledge emails. Had to complain to credit card company to get the issue resoled. Clearly too busy counting their bags of money rath... See more
Unfortunately, the product does have an acquired metallinc bitterish taste and isn't any better than other sweeteners. Besides, it isn't 70% sweet compared to sugar but rather 50%. The only advantag... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Puresweet maple syrup
The Puresweet maple syrup, tastes better than any other I've ever tried, and even though it is sugar free it has an amazing syrupy consistency and amazing taste is second to none !

Reply from Puresweet
KETO lifestyle so sugar substitutes essential
Saw on Dragon's Den and decided to take a look. I follow a KETO lifestyle so 'carb content' is essential for me which usually means expensive sugar substitutes.
I have just received my first order placed on 28th June and it arrived on Sat 3rd July, so pretty quick using Royal Mail!
Prices compared to other supplies and supermarkets are slightly lower and I can get everything I need in one delivery. Brilliant.
Puresweet ... sweet enough
I recently purchased a number of products from Puresweet and I prefer them to the sweeteners you buy in supermarkets such as Truvia. So far all of their products I used did not leave an after taste like Truvia. I would recommend their Brown Shuga which is 1 cal per serving, Maple Syrup. I have yet to try their vanilla Stevio Liquid. Ordered more products to taste like their Honey, puresweet zero and their monk fruit sweetener. Will do another write up on these when used.
Dont waste your time and money!
After watching this on Dragon's Den, it was being talked about as a game changer. So we bought a 100g packet of Puresweet Zero, and we and whilst it claimed not to leave a bittersweet taste, we did feel bittersweet that we wasted our money. Used it in coffee, did not taste like there was any sugar / sweetener added, may as well have coffee without. Wont buy again, they really need to review the product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







